The document discusses the potential for governments to embrace new technologies and social media to become more transparent, engage citizens, and empower the public. It argues that governments need to move beyond just informing citizens and recognize that the public has valuable knowledge to contribute. While some governments have started to engage online, much more progress is needed to fully realize the possibilities of openness, participation, and collaboration that new technologies enable.
13. a citizen and her experience with the government http://www.horsepigcow.com/2007/05/25/government-20-butterfly-wing-storm/ Tara’s architecture for Government 2.0
19. “ Our commitment to openness means more than simply informing the American people about how decisions are made. It means recognizing that government does not have all the answers, and that public officials need to draw on what citizens know.”
27. “ ...change has depleted the resources that were once provided by... older, denser forms of association.” Michael Pusey The Experience of Middle Australia http://www.cambridge.org/catalogue/catalogue.asp?isbn=0521658446
39. “ I'm a great believer in these collaborative technologies opening up some tremendous possibilities for better government.” Lindsay Tanner Australian Finance Minister http://www.australianit.news.com.au/story/0,,25428629-5013040,00.html
59. “ Government data prepared for public reuse should be offered in multiple-formats, be machine-readable and adhere as closely as possible to lightweight standards.” Vivek Kundra US Government CIO http://www.gcn.com/Articles/2009/04/29/Kundra-talks-data-gov.aspx