1. Tashia M. Heard
3841 Duplessis Street
New Orleans, La 71022
(504)782-0430
tashiaheard@ymail.com
Objective: Would like the opportunity to join a company that has the need for a self-
motivated and responsible person.
Profile: I have acquired over fifteen years of experience in numerical data entry,
money handling, and customer service. Ten of the fifteen years are in
office management and employee supervision. My daily work output
reflects a high level of motivation, efficiency, and incisive ability to meet
objectives. I have the proven ability to troubleshoot, perform under
minimum supervision, and demonstrate a high degree of initiative and
judgment. I am also able to provide customer-friendly service to both
internal and external customers. With my abilities, I am confident I can
make an immediate and valuable contribution to your company.
Education: Nunez Community College
01/2010-12/2012
Major: Food Service & Production Management/ Business Management
Work Experience: Sterling Fresh Foods, LLC
New Orleans, La
09/2012 – 12/2016
Store Manager
(Responsible for the daily operations of convenience store Sterling
XPRESS. Recruited, hired and trained individuals to become a part of
Sterling Xpress Team. Supervised and disciplined all store employees and
assistant managers per company policy. Completed daily paperwork and

2. computer entries. Monitored cash over/shorts, inventory shrinkage and
daily sales.)
Bed-Roc, LLC
New Orleans, La
01/2006- 03/2013
Office/ Materials Manager (Part-Time)
(Responsible for ordering materials, creating contracts, payroll, deposits
and inventory.)
Macy’s
Metairie, La
11/2010-12/2010
Recovery Team Supervisor (Temporary/ Holiday)
(Supervised Recovery Team employees as they organized and stocked all
departments of the store.)
U.S. Census Bureau
New Orleans, La
02/2010-08/2010
Field Team Sub- Supervisor (Temporary)
(Assisted supervisor of field team with employees who canvased
neighborhoods gathering household information for 2010 Census.)
Video services Inc.
Harahan, La
11/1997-09/2004

3. Drop Team supervisor (Full-time)
(Managed employees who removed, sorted, and counted money collected
from video gaming devices, logged figures from cash in counters and
balanced vaults of several locations daily. Also, was responsible for
interviewing, hiring, and taking disciplinary actions in my department in
accordance with Federal and company policies.)
Skills: Efficient with Mac, Vista, and Windows Operating Systems; Microsoft
Office, Word, Works, PowerPoint and Excel Programs; Credit Card
Processing, Customer Service, and Cash Handling.