4. Plan
•
•
•
•
Determine if causes are in
sphere of influence or sphere
of concern
Choose a cause for focus
Create SMART goals to
address cause(s)
Determine what type of data
to gather to evaluate
effectiveness
7. Analyze Data
•
Gather multiple sources of
data and analyze
•
Determine if SMART goal has
been achieved or a change in
effect has been demonstrated
8. A Cyclical Process
•
•
Process continues
If little or no change has
been seen, new strategies
must be considered
•
•
Analyze for new focus area
Continuous improvement