An Organization Should Approach All Tasks With The Idea That They Can Be Accomplished In A Superior Fashion An organization capability refers to the way systems and people in the organization work together to get things done. The way leaders foster shared mindsets, orchestrate talent, encourage speed of change, collaborate across boundaries, and learn and hold each other accountable define the company's culture and leadership edge. The firm’s ability to manage people to gain competitive advantage. • focuses on internal processes and systems for meeting customer needs • creates organization-specific competencies that provide competitive advantage since they are unique • ensures that employee skills and efforts are directed toward achieving organizational goals and strategies  A document issued by a recognized agency, and dealing with design and safety requirements relating to a specific product. EXAMPLES  The U.S. Occupational Safety and Health Administration (051-IA) and the American National Standards Institute (ANSI).  OSHA standards are generally legally binding for an employer,  while ANSI standards are generally of an advisory nature. set industry standards with input from industry representatives and consumers.  “ Value Chain Analysis (VCA) is a process where a firm identifies its primary and support activities that add to its final product and then analysis to reduce costs or increase differentiation.”  “ Value Chain represents the internal activities a firm engages in when transforming inputs into outputs.”  Organizational Appraisal is the process of monitoring an organization’s internal environment to identify strengths and weaknesses that may influence the firms ability to achieve GOALS. It include identifying strengths and weaknesses.  A document issued by a recognized agency, and dealing with design and safety requirements relating to a specific product. EXAMPLES  The U.S. Occupational Safety and Health Administration (051-IA) and the American National Standards Institute (ANSI).  OSHA standards are generally legally binding for an employer,  while ANSI standards are generally of an advisory nature. set industry standards with input from industry representatives and consumers.  A measurement of the quality of an organization's policies, products, programs, strategies, etc., and their comparison with standard measurements, or similar measurements of its peers.

2. A measurement of the quality
of an organization's policies, products,
programs, strategies, etc., and their comparison
with standard measurements, or similar
measurements of its peers.

3.  The objectives of benchmarking are
1. To determine what and where improvements .
2. To analyze how other organizations achieve their high performance
levels.
3. To use this information to improve performance.

4. Benchmarking is the process of comparing one's
business processes and performance metrics to
industry bests or best practices from other
companies. Dimensions typically measured are
quality, time and cost,

5. Step 1. Determining Benchmark Focus- During this phase the company
determines the specifics of the research project.
Step 2. Planning and Research- During this phase the company puts the
resources together to implement the project (e.g., develop surveys, seek
cooperation from other companies, find databases already available). y
include in the research, what types metrics they will compare).

6. Step 3. Gathering Data- During this phase the data is collected through the
methodology determined in the planning and research phase.
Step 4. Analysis- After gathering the data, the company uses statistical
techniques to examine and create the findings.
Step 5. Recommendations- After analyzing the data and areas where the
company can improve, recommendations are developed.
Step 6. Implementation- After reviewing recommendations, the company
implements those that are feasible.