FIRST SEMSTER NOTE

1. F&B OUT- LETS
• 1. Specialty Restaurant
Specialty restaurant is one of the Food and Beverage Outlets where the
entire atmosphere and decor is geared to a particular theme, mainly
related to a regional cuisine like Chinese, Indian, Nepalese, Japanese,
French.
Features :
• Open for lunch and dinner
• Special exotic dishes are served
• Highly Priced Menu
• Business hour is less
• High standard service is follow .
• Low turnover for covers
• High average check (A.P.C.) - Highly priced menu and less number of
guests so the average check OR the Average Per Cover is high
• Cover Charge- It is the charge put on a guest for being at the cover or
using the cover.
• Dispense Bar
• Uniform of the service staff, linen, and service ware are according to the
theme and from the country where the food originates.
Mr. SUSHIL
GIRI

2. Mr. SUSHIL GIRI

3. 2. Multi cuisine restaurant
These restaurants deal with more than one cuisine
like Indian, Chinese and Continental etc. They are
not as exclusive as the specialty restaurants. There
is no emphasis on adherence to the culture and
tradition of a particular area of region or
community. They generally have specific time of
operation . They are not as highly priced as a
specialty restaurant.
Mr. SUSHIL GIRI

4. Coffee Shop
• Attached to hotel’s lobby
• Operate for 24 hrs
• All day dining menu for snacks
and beverages,
• meal specific menus or buffets
• Service is Informal, pre-plated
• high turnover, mid-priced .
Mr. SUSHIL GIRI

5. 4. All Day Dinning restaurant:
• Single or multi-cuisine restaurant . Meals offered depend on
theme or operating hours. Usually modestly furnished and mid-
priced. Usually most of five star hotel it is open for breakfast ,
lunch , dinner with open buffet to cater more number of people.
5. Steak House 0r Grill restaurant :
They specialize in grills and barbequed items only and here
specially different types of
joints of meats , sea foods , poultry
, fish are served with wines and
other drinks . The kitchen is
separated from the service area by
a glass partition so that guest can see
the chef preparing the food. . The
guests are normally assured of better
hygienic condition as they can see the
actual food preparation.
Mr. SUSHIL GIRI

6. • Bar
The bar dispenses wines, liquor,
spirits, juices, aerated waters, cigars
and cigarettes. They have certain
specific hours of operation and the
law strictly governs the operation.
• Features
1. Sells alcoholic beverages, also non-
alcoholic beverages and snacks .
2. Licensed premises
3. Entry restricted area- On the basis
of age and time.
4. Rules vary from state to state
5. Cozy comfortable environment
with smoothing music and dim
lighting. The tables in the bar are
round with no edges .
6.Service at the table and even at the
bar counter .
Mr. SUSHIL GIRI

7. 7. Room Service
Service of food and beverage to the
resident guests ( In house Guest) at their
room is known as room service . The
service in room service is always in trays
and trolleys.
Features
1. 24 hrs room service in good hotels
2. Room service is multi cuisine in nature
3. High price
4. Low turnover in comparison to
restaurant
5. Dispense Bar/ Mini Bar-
6. Ordering through phone .
STYLES OF ROOM SERVICE OPERATION-
. CENTRALISED
. DECENTRALISED ROOM SERVICE OPERATION
. MOBILE
Mr. SUSHIL GIRI

8. • BANQUETS
Banquet can be termed as a functional catering where
we celebrate any occasion together, cater to a large
number of people within a specific time.
Events like reception, marriage party, birthday,
conference, seminar etc. May be formal or informal
Gathering of huge number of people .
• 1. Highest revenue earning in Food & Beverage .
• 2. A function Prospectus is drawn up by the
department and the entire function is organized as per
the hosts request .
• 3. Out door Catering .
• Style of banquet set up is important for any events or
function.
Mr. SUSHIL GIRI

9. OTHER OUT- LETS :
• Pub ( PUBLIC HOUSE )
A pub generally independently exists,
which serves only beer along with
authentic English foods are served like
steak, shepherd’s pie etc. They also
have specific hours of operation and
the law like a bar governs operations.
Discotheque
It is a Food and Beverage Outlets which
is principally meant for
dancing to recorded music.
• The music is driven by
a qualified and experienced disc
jockey (DJ) .
• Special lighting to give psychedelic
effects.
• A dance floor
• Attached with bar.
• Light meals and finger picking
Mr. SUSHIL GIRI

10. • BARBEQUE:
Barbeque is served in open
places:-Poolside ,Terrace ,Lawn
Gardens. Food cooked generally
meat items over open charcoal
fire.
Night Club
They are generally attached to
hotels and are open to members
only. The operation starts late in
the evening and goes on till late
in the night with live music . An
elaborate menu is offered and
the service is quite formal and
extensive.
Mr. SUSHIL GIRI

11. • Pastry shop / Cake shop
They deal with only pastry or pastry related products. Those, which are
attached to hotels, deal with pastry prepared in the same hotel. Service is
done across the counter. Very limited seating arrangements may be
provided if space permits.
Coffee Bar
• This is a very recent development and becoming very popular. These
outlets deal with only coffee. They specialize in different types of coffee.
Both alcoholic and non-alcoholic coffees are served here. The alcoholic
coffees are commonly called as specialty coffee.
Vending machine:
Automatic dispensing machines- aerated beverage, coffee, tea etc. installed
in cafeteria, airlines, railways etc .
QSR: quick service restaurant
Theses are fast food outlets, which give importance not only to the pace but
also to the quality of service delivered. These are basically stand-alone
restaurants that have a brand name attached to them. The seating
arrangement and ambience is usually informal.
Mr. SUSHIL GIRI

12. Mr. SUSHIL GIRI