f&b outlets in tourism industry/hospitality industry

1. Hospitality and Catering
Management
Food & Beverage Outlets

2. General restaurant
• Single or multi-cuisine
• All day dining or meal
specific
• Meals offered depend
on theme or operating
hours
• Usually modestly
furnished and mid-
priced

3. Speciality restaurant
• Follow a specific cuisine/
theme for décor,
ambience, food and
beverages, uniforms,
style of service
• E.g. Chinese, Japanese,
Thai, Italian, Middle
Eastern, seafood,
vegetarian
• Meal specific, expensive

4. Coffee shop
• Attached to hotels,
airports
• Operate for 24 hrs
• All day dining menu for
snacks and beverages,
meal specific menus or
buffets
• Informal, pre-plated
service, brisk seat
turnover, mid-priced

5. Grill room
• Independent or
attached to star hotels
• May have open kitchens
• Specialise in grilled
meats, wine service
• Busy during dinner or
weekends and holidays
• Table reservations
needed

6. Bar
• Alcoholic beverages-
cocktails and snacks
• Independent or in a
hotel
• Operating hours,
inventory, location,
choice of clients
governed by law
• Themes like sports bar

7. Discotheque/Nightclu
b
• Members or couples
• Entry fee, dress code
• Bar attached, snacks
only
• Dance floor, DJ console,
strobe lights, lasers
• Open at night
• Promotions like happy
hours, theme nights,
ladies specials

8. Lounge bar
• May be attached to a
hotel/ restaurant
• Alcoholic beverages and
snacks
• Plush low seating
• Popular meeting place
for groups
• Informal, relaxed
atmosphere

9. Pub
• Made popular by UK/
Ireland
• Informal meeting place
• Variety of both bottled
and draught beer like
ale, bitter, stout
• Pub food and games

10. Quick service(fast food restaurants)
• Easy vending foods and
beverages, minimal
table service
• Bulk cooking, takeaway,
value meal concept
• Franchised chains like
McDonalds, Burger
King, KFC, Wendy’s,
Domino’s Pizza, Subway

11. Cafeteria
• Popular in institutions
• Self service
• Display counters for
F&B selection, trays for
cng food
• Coupons, or payment at
check-out
• Snacks and beverages
or cyclic meal plans

12. Poolside barbeque
• Lunch or dinner, in fair
weather
• Meats, seafood and
vegetables like corn on
the cob, potatoes along
with selection of
appetisers and salads
• Beverages like beer, wine,
etc

13. Banquets
• Organising and
managing events-
weddings, conferences,
meetings through
indoor as well as
outdoor catering
• Major source of revenue
generation
• Some hotels specialise
in MICE business

14. Room Service/In-room dining
• Food and beverage
service served in guest
rooms
• Use of trolley or trays
• Service may operate 24
hrs or for specified time
duration
• Menu folders and door
knob menu provided in
guest rooms

15. Internet Cafe
• An internet
café or cybercafé
provides internet access
to the public, usually for
a time-based rate fee.
They may provide
snacks and drinks,
hence called café.
• E.g. Java Green at
Reliance World

16. Coffee/Espresso
bar
• Specialise in beverages
made from espresso
coffee,tea along with
sandwiches, cookies,
pastries and merchandise
• Often have public WiFi
access to
provide Internet services
to people using laptop
computers on the
premises.

17. Food court
• Food courts consist of a
number of vendors at
food stalls or service
counters. Meals are
ordered at one of the
vendors and then carried
to a common dining area.
Food courts may be found
in shopping malls,
airports, train stations,
etc

18. Vending machines
• Dispense pre-packed or
portioned food and
beverages when coins
or tokens are inserted
• Used in areas with high
labour cost or limited
space
• Sited in shopping
centers, institutions,
bus/train stations,
airports, etc