1. Summary
Skills
Work History
SUSAN WILLIFORD
27 Half Mile Green Stanningley , Pudsey , England LS28 6HS | (H) 07950 434259 | (C) 07950 434259 |
sue.williford@btinternet.com
Highly organised and detail-orientated person with more than 10 years experience supplying thorough, organised
administrative support to various senior executives.
Office Assistant with over 10 years of billing and coding, patient charting, insurance claims and appointment scheduling in a
busy office setting.
I am someone who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work
ethic and strength in boosting company morale.
Professional phone etiquette
Excellent communication skills
Database management
Articulate and well-spoken
Customer service-orientated
Flexible
Accurate and detailed
Excellent planner and coordinator
Works well under pressure
Social media knowledge
Pleasant demeanour
Social media knowledge
Knowledge of human resource laws
Remuneration and benefits
Appointment setting
Accounting familiarity
Invoice processing
Administrative support specialist
Project planning
Employee training and development
Filing and data archiving
Payroll
02/2009 to CurrentWorks Co-ordinator / Office Man
Lanes Group – Leeds
Planned and coordinated logistics and materials for work requirements
Creating a detailed expense report via a daily productivity and weekly sales vs budget report.
Ordering office supplies while adhering to a fixed office budget. Also ordering and distributing corporate PPE for
the workforce.
Manage office supplies, vendors, organisation and upkeep.
Screen applicant CVs and coordinate both phone and in-person interviews.
Answering and managing incoming and outgoing calls while recording accurate messages.
Assessing urgency and priorities when accepting a job to ensure all needs are met.
Completing data entry, tracking worksheets to ensure all completed works are invoiced correctly.
Obtained signatures for financial documents, and internal and external invoices.
Serving as corporate liaison between the Finance, IT and Marketing departments.
05/2014 to CurrentHuman Resources Assistant
Primark Stores. – Leeds

2. Education
Completing data entry, tracking CVs and maintaining the applicant tracking system.
Completing weekly time sheets for downloads to payroll for employees wages. Recording absence and holidays.
Helping distribute employee notices and wage slips.
Answering and managing incoming and outgoing calls while recording accurate messages.
Screening applicant CVs and coordinating both phone and in-person interviews.
Organise all new hire, security and temporary paperwork for new employees and carry out inductions and health
and safety and manual handling training.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Coordinate, schedule and arrange meetings for disciplinaries and take notes.
2015Level 2 NVQ: Certificate in Sales
Learn Direct - Leeds
2015BTEC Level 2: Principles of Sales
Learn Direct - Pearson - Leeds
2015Level 2 English: Function Skills
Learn Direct - Edexcel - Leeds
1980GCSE:
Tong Comprehensive School - Bradford
O Level pass in English Language and Mathematics
C.S.E passes in History, Geography, Rural Biology, Humanities and Computer Studies.