2. Suprawin Technologies Ltd
1 An Overview
2 Litigation Support Services
3 Delivery Capabilities
4 Tools and Technologies
5 Production and Quality Process
6 Security, Privacy & Confidentiality Measures
7 STL – Value Proposition
8 STL – Contact Information
STL – Contact Information
3. Suprawin Technologies Ltd
STL – An Overview
Suprawin Technologies Limited (STL) is headquartered in Bangalore, India also
known as the Silicon Valley of India.
Our Vision: To be a quality global company, delivering real value to our customers through
our stage based approach. Our goal is to build long-term partnerships with our customers by
delivering productivity benefits and maximizing customer profitability on a year on year
basis.
Our Values:
• Long term relationship
• Customer Satisfaction
• Team Work
• Integrity and Transparency
• Pursuit of Excellence in quality and business processes
4. Suprawin Technologies Ltd
Litigation Support Services
Litigation is an inherent cost of doing business. As a result of the explosive increase in
electronically-stored information, the cost involved in gathering, culling and reviewing
documents has risen exponentially over the last decade. Litigation teams need a strong
partner to provide document review services at a lower cost, without any corresponding
reduction in quality.
At STL, we provide our clients with the ability to better manage the exorbitant cost of
litigation. We typically assist clients with early-stage document review for responsiveness,
relevance and privilege in the discovery phase of litigation.
STL’s almost decade-long proven history of providing our clients with efficient, cost-
effective document review processes gives our clients a low-cost, high-quality alternative.
We conduct a rigorous, process-driven review that is multi-tiered to ensure quality
control. As a result, we deliver a measurable, high-quality work product consistently, on
time, and at a lower cost.
5. Suprawin Technologies Ltd
Electronic Discovery reference model
80% of Time
Processing
Preservation
Information
Identification Review Production Presentation
Management
Collection
Analysis First level document
review encompasses
anywhere between 58%
80% of Cost
and 90% of litigation cost
- KPMG
•Companies are quickly working to identify strategies to control and reduce these
costs.
•Interest and demand is growing in legal process outsourcing (LPO) that allows for
economies and efficiencies in first level document review.
6. Suprawin Technologies Ltd
STL – Our E-Discovery and Litigation Support Services
Document review services
• Our resources, under a client’s guidance, review documents for
relevance, materiality , confidentiality and privilege
Litigation Support Services
• We enhance our document review services with litigation support
services including objective coding, document redaction and
unitization.
7. Suprawin Technologies Ltd
STL – Our E-Discovery and Litigation Support Services
Objective Review
Bibliographic coding Our highly trained and experienced associates create an easily
searchable database of basic information pertaining to a
case. The gathered information allows the legal team to get a
Logical document quick handle on the document corpus and find documents of
determination and interest.
attachment ranges
We are skilled at grouping pages into parent and related
Data Extraction and documents in the process of logical document determination, and
analysis then coding fields such as author, recipient, date and document
type, so you can rapidly retrieve your case's documents.
Redaction We additionally manages complex data extraction and analysis
projects, most of which share a common theme: a vast amount of
data needs to be quickly extracted from documents, accurately
entered into a spreadsheet or database according to a complex
set of rules and analyzed.
8. Suprawin Technologies Ltd
STL – Delivery Capabilities
Worked for over 7 years
Well defined process methodology for the entire cycle of document coding
Hi-end infrastructure to support the process with redundancies
Proprietary tools - Lancer to enhance productivity and quality
Automated project management office with various dash boards to monitor
productivity, error rates
9. Suprawin Technologies Ltd
STL – Tools and Technology
Custom Tools Key Features
– LANCER (PM) - A program management tool • Instantaneous opening of the input
– LANCER (PD) - A production workflow image for a particular record.
management tool • Auto flash Alerts
– LANCER TICKER - A customer portal for project • Data consolidation
status reporting • Team management
• Batch management
– LANCER (AR) - A data mining and analytics tool
• User management
Technology • Deliverables management
– Heterogeneous environment with cross platform • Error Repository
compatibility • User-defined Classes
• Team level Reporting
• Batch level Reporting
• User level Reporting
10. Suprawin Technologies Ltd
STL – Production Process Flow – Litigation Support Services (Knowledge Based)
Client Requirement
Requirement mapping Migration Phase
Pre-migration Phase
Parallel Run
Training
SLA Review
NO YES
Client Go Live
Approval
11. Suprawin Technologies Ltd
STL – Production Process Flow – Litigation Coding Services (Rule Based)
Project Planning /
Start Batching
Coding
Receipt of Instruction /
Images Unitization No
required Coding QC
Orientation of Manual
with Images Yes Corporate QA
Unitization /
batching Consolidation / Cleanup
Project Training
Final Delivery file
No Quality Control
Trained?
Yes End
Generate Load
Live Files
12. Suprawin Technologies Ltd
STL – Quality Process
Corporate QA (30%) QC4
Quality Control Officer (60%) QC3
Data Verifier (Accuracy) (100%) QC2
Data Entry Operator QC1
(Completeness)
13. Suprawin Technologies Ltd
STL – Security, Privacy & Confidentiality Measures
ISO 27001 compliance procedures Strict administrative procedures
Confidentiality agreements Security measures to prevent vandalism
Firewalls & Antivirus software Fire extinguishers
Password protected systems 24X7 video surveillance and guarded facility
Absence of external drives Internet gateway filters
Encrypted data Well defined data back-up procedure
Restricted print permissions Internet connectivity : 16 mbps bandwidth
14. Suprawin Technologies Ltd
FLEXIBLE BIZ MODELS PEOPLE WITH SKILLS
Sustainable Cost Advantage Right fit Recruitment
Transparent Collaboration Engaged and Involved
Long term Approach Customer Centric
Multiple Options Available Leaders leading Leaders
ROBUST PROCESSES INFRASTRUCTURE & TECHNOLOGY
Time Tested Best Practices Scalable and Reliable
Quality Standards BCP compliant
Ensure Confidentiality and Security Secure and Safe
Customized to Client Needs Modern yet Cost-efficient
