Servicing Financial Services Applications
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The document discusses how traditional financial services certification labs are inefficient and discusses how automation and a "lab-as-a-service" model using CloudShell can help address issues of complexity, cost, and lack of agility. It provides an example case study of a bank that used CloudShell to more quickly certify software and infrastructure changes. The presentation concludes with a demo of how CloudShell can be used to automate and orchestrate test environments for faster certification.
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Servicing Financial Services Applications
- 2. Agenda 1 Global FSI and FinTech Trends 2 WWT FSI Customer Perspectives - Infrastructure Certification 3 Certification Case-Study – “Acme Bank” 4 WWT – Advanced Technology Center 5 Demo, Q&A and Wrap-up
- 3. Finance – The Winds of Change Then Now
- 4. Evolution of Automation and Self-Service
- 5. Disruption is in the Air
- 6. ...but traditional FSIs are Embracing Change
- 7. Every Company is a Technology Company Software is the “new normal” Over Budget Cost to Fix Failure Rate 21% 3- 25X 50% Software Projects Over Cost Cost difference to fix software in production vs. testing Software Projects that fail, are over budget or require rework * Source: IDG Research
- 8. Crossing the Certification Hurdle Agility vs. Certification and Compliance It is not just the best software or the Highest performing infrastructure, but rather how quickly changes can be certified that determines speed.
- 9. Catching Issues Early on
- 10. 10 WWT’s Perspective on FSI Customer Trends and Challenges
- 11. Pace of Exponential Change Lack of Automation Software-defined Everything Legacy Methodologies (Eg. Testing)
- 12. How do certify, deploy, then test new code? How can WWT replicate environments in the Advanced Technology Center? How can lab automation help to compress time to certify? How do we evaluate solutions faster? Global FSI Customers – Certification Asks
- 13. Challenges in Certification and Compliance COMPLEXITY Legacy Lab environments cause bottlenecks in evaluations and testing COST Certifying Infrastructure and updates to Applications are costly and time consuming CHANGE Testing, validating and rapid change management
- 14. Not Cloud Friendly Not DevOps Enabled Limited Visibility Difficult to share equipment Only 15% utilization of costly Infrastructure Duplicate labs Long setup time = productivity loss Inefficient remote user access Increasing CAPEX EFFICIENCY COST AGILITY Traditional Compliance Testing in Labs
- 15. CERTIFICATION LAB 1 2 3 4 Better resource and asset utilization Save and restore environments for Day-2 support/troubleshooting Lab-as-a-Service: On-demand, Self-service access to resources, assets and testing tools to provision environments quickly Remote access to lab environments – global reach Expectations for the Cloud-Era: Self-Service Environments – “Lab-as-a-cloud”
- 16. 16 “ACME Bank” A Sample Case study on Certification
- 17. ACME BANK – Process Loan Applications Faster CXO – “No Compromise to Security and Compliance” Applications IT Infrastructure Enterprise Data Center Financial Application End User Internet ACME BANK 1 2 Application Requirements • Interest Rate Changes • Competitive Offers • Loan Application Updates IT Infrastructure Needs • Maintenance Updates • Cybersecurity Updates • Compliance Updates
- 18. A Prescriptive Approach Discovery and Assessment Resource and Process Alignment Product and Solution Components 1. 2. 3.
- 19. IT InfrastructureApplication Enterprise Data Center ACME BANK Cybersecurity: Vulnerability in TLS could allow an unauthenticated remote attack Compliance: Configuration updates are required to meet Financial regulations Loan application: Requires additional fields to address the new business needs Application Server: Operating system requires the latest version of software Step 1: Discovery
- 20. People Developers DevOpsSecOps QA Security Admins Database Admins Network Admins IT Test Environment Manual Process Tools Open Source Time Months Budget Underestimated Complexity Proprietary Weeks Under Financed Step 2: Handling Resource Constraints
- 21. IT InfrastructureApplication Enterprise Data Center ACME BANK Artificial Intelligence Machine Learning Programming Language Configuration Virtualization Containers User Interface Dashboards Operating Systems Databases API’s Analytics Switches Security Gateways RoutersSDN / NFV Proxies Firewalls Wireless Hyper-Converged Application Delivery Controllers Load Balancers Step 3: Focus on Impacted Infrastructure Components
- 22. Firmware Update 15.4 15.5 6.5 6.6 Configuration Update 7.0 8.0 11.0 12.0 IT Network Infrastructure Net Load Balancer Network Proxy Network Router Network Firewall IT InfrastructureApplication Enterprise Data Center ACME BANK Test Use-cases: Software Updates on Products
- 23. IT InfrastructureApplication Enterprise Data Center ACME BANK Solution Test Environment Environment 1: Dev Test / Lab PASS Environment 2: Quality Assurance PASS Environment 3: Security Operations PASS Environment 4: Staging / Pre-Production PASS Net Load Balancer Network Proxy Network Router Network Firewall Achieving Seamless Interoperability
- 24. Not Cloud Friendly Not DevOps Enabled Limited Visibility Difficult to share equipment Only 15% utilization of costly Infrastructure Duplicate labs Long setup time = productivity loss Inefficient remote user access Increasing CAPEX EFFICIENCY COST AGILITY Recap Challenges
- 25. BLUEPRINT ANY ENVIRONMENT. DEPLOY AS-A-SERVICE TO ANY CLOUD* Quali CloudShell - Introduction
- 26. CloudShell Recipe to Faster Certification Blueprint. Standardize. Automate. Orchestrate • P/V Infra. • Applications • Database • Tools • Service MODEL & AUTOMATE • Discovery • Configuration (P/V Infra., Applications) • User to group mapping INVENTORY INFRA/APP OWNER • Publish self- service catalogs • Workflows CREATE BLUEPRINTS BLUEPRINT DESIGNER AUTOMATE & ORCHESTRATE • Active Environments “Cloud Sandboxes” • Deploy on any cloud BLUEPRINT CONSUMER BI & ANALYTICS • Visibility • Costing • Consumption • RoI INFRA/APP OWNER LAB | DATACENTER | CLOUD WORKFLOW Your Automation Journey
- 27. Network Firewall Palo Alto Networks Network Router Cisco Network Proxy Symantec Bluecoat Network Load Balancer F5 CloudShell: Blueprint Model and Orchestrate
- 28. 30 Faster Certification and Compliance through Blueprint Standardization and Lab Automation with On-demand, Self-Service Environments DEMO
- 29. IT InfrastructureApplication Enterprise Data Center ACME BANK IT Network Infrastructure Load Balancer ProxyRouterFirewall Cybersecurity TLS vulnerability patched Compliance Configuration updated Certification Passed quickly CHECKLIST Summary
- 30. Benefits of Certification Lab-as-a-Service R&D Product Design Dev/Test Regression Demos Training Traditional Approach Lab-as-a-Service Design Environment Manual: Visio, Powerpoint Hours Minutes Model & Publish Blueprint Drag n’ drop from asset inventory, connectivity, abstract blueprint Request I.T. Dedicated P/V Infrastructure Hours Minutes Self-Service On-demand equipment reservation and scheduling I.T. Fulfillment Rack and Stack, Configure, Validation, Approval Days/ Months Minutes Automate & Orchestrate Simplified configuration and provisioning, save and restore. Fragmented Access Telnet, SSH, RDP, API, CLI Complex Simple Unified Access Embedded Web-portal vs LAB
- 31. Copyright © 2017 World Wide Technology, Inc. All rights reserved. Lab Services at WWT Unleashing the power of the ATC Ecosystem
- 33. ATC Vision To create a collaborative ecosystem to design, build, educate, demonstrate and deploy innovative technology products and integrated architectural solutions for our customers, partners and employees around the globe. ATC Ecosystem
- 34. The ATC Labs have the following capabilities to help customers explore, evaluate, architect and implement new technology. CUSTOMIZERESEARCH AND DEVELOPMENT EDUCATIONHANDS-ON EXPERIENCE WORKSHOPS PROOFS OF CONCEPT (POCs) INTEGRATED PRODUCT AND SOLUTION DEMOS PRODUCT TESTING AND BENCHMARKING TECH BRIEFINGS EARLY FIELD TRIALS SANDBOX ENVIRONMENTS PILOTS AND INTEGRATION TRAINING LAB AS A SERVICE (LaaS)
- 35. The ATC Advantage ACCESS 24/7 virtual access via the ATC Gateway TESTING Best-of-breed testing tools to simulate any type of customer workload SPEED Deliver results in a fraction of the time it would take at a customer site PROCESS We have perfected the Lab process EXPERTISE Best-in Industry experts across every Enterprise IT technology AUTOMATION Large investment in automation between physical and virtual environments
- 36. Get in Touch! www.quali.com “Quali” @Qualisystems https://www2.wwt.com/services/atc/ “Worldwide Technology” @WWT_Inc
- 37. 2017 DevOps and Cloud Survey http://info.quali.com/2017-devops-and-cloud-survey
- 38. Have Questions? 40 Gift cards to 3 Attendees!! info@quali.com
- 39. Upcoming Educational Webinars “Cyber Ranges: Because you don’t #wannacry” (Quali, Ixia and the NewStack) – June 6th, 2017 Click to Register here, or at www.quali.com
Editor's Notes
- Shashi
- Shashi
- Whether it's spending, saving, borrowing, or investing your money, the recent impact of technology is dramatic. Start with the most basic functions of banking -- deposits and withdrawals. Just as the automated teller machine revolutionized the bank branch by introducing the ability to conduct banking transactions at any time, mobile banking technology now provides access to banking services virtually anywhere. Depositing a check no longer even requires a trip to the bank; simply take a picture with your phone via a banking app. Need access to your funds? NFC payment systems turn your phone into a wallet that can pay for your transaction with just a touch. New payment technologies from companies like Square are reducing costs for merchants and enabling anyone from established retailers to the lemonade stand to accept multiple forms of payment. Now even the smallest business has more tools to grow, regardless of their transaction volume and without the need for costly equipment. Despite the tremendous penetration of credit and debit cards, the creation of low cost, easy-to-use technology is opening up new markets to the 50-year-old payment processing industry. Renaud Laplanche Technology is helping to democratize the world of investments, enhancing access to markets that have been closed to those without substantial wealth or connections and providing increased liquidity for thinly traded assets. Companies like SecondMarket and Sharespost are creating efficient markets for otherwise illiquid assets such as private company stock, bankruptcy claims and esoteric securities. Meanwhile, BATS bet that superior technology would enable it to compete effectively with the more established NYSE and NASDAQ; that bet is paying off as 11% of all U.S. equity trading on a daily basis now passes through BATS Exchanges. Lending Club is using technology to disrupt consumer lending, a core function of banks that is little changed over the past several decades. Our platform uses technology to connect borrowers with investors to originate loans, reducing costs for borrowers and boosting returns for investors by disintermediating banks. Smart use of technology and re-engineering of many banking processes also enables Lending Club to operate with dramatically lower costs than banks: our platform has already facilitated nearly 20,000 consumer loans so far this year, with a staff of fewer than 100 employees. Technology drives an unrelenting pace of change. Smart financial services firms are taking advantage of it to revolutionize entire markets, putting those companies that are slow to adopt at risk of being left far behind.
- 1: FinTech will drive the new business model For a long time, new market entrants found it difficult to break into the financial services industry. Well, not any more. FinTech disruptors have been finding a way in. Disruptors are fast-moving companies, often start-ups, focused on a particular innovative technology or process in everything from mobile payments to insurance. And, they have been attacking some of the most profitable elements of the financial services value chain. This has been particularly damaging to the incumbents who have historically subsidized important but less profitable service offerings. In our recent PwC Global FinTech Survey, industry respondents told us that a quarter of their business, or more, could be at risk of being lost to standalone FinTech companies within 5 years. Global investments in FinTech more than tripled in 2014, reaching more than $12 billion. In comparison, banks spent an estimated $215 billion on IT worldwide in 2014, including hardware, software, and internal and external services. This is a material number, and because it is so highly targeted, the FinTech spending will really make an impact
- Can #AWS help us change banking? The hundreds of apps we've built say "yes": http://captl1.co/2fIV3HI #InvestedinTech
- Shashi
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- Resources Challenges People Lack of qualified personnel, minimal collaboration, incomplete documentation Sandboxes Disparate test environments with improper components and software versions Tools Incomplete and insufficient certification test tools across the environments Time Setup and teardown can take weeks to months to evaluate the solutions Budget Cost increases due to manual process, legacy procedures, increase in complexity
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