Be sure to check out the audio archive here: http://socialmediatoday.com/474138/audio-archive-social-media-small-business-tool

2. Social Media Today presents:
Social Media as a Small Business Tool
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3. How to Participate
• Submit your questions in the GotoWebinar
presentation window
• Follow along and share your thoughts on Twitter at
#SMTlive

4. About the Moderator
Lauren Simonds is the Managing Editor of
SmallBusinessComputing.com and Ecommerce-
guide.com. Lauren is a long time journalist covering
the small business market. As Managing Editor of
SmallBusinessComputing.com she serves
mainstream small business owners, bringing them
technology insights for more than a decade. Follow
her on Twitter: @laurensimonds

5. About the Panel
Laurie McCabe brings more than 20 years of experience in the IT industry to her current
role at SMB Group. Laurie has built widespread recognition for her capabilities and insights
in the small and medium business (SMB) market in several areas, including cloud
computing, software-as-service (SaaS), collaboration, business solutions, social networking
and managed services
Jason Stoddard is the Chief Evangelist and Community Lead for Firefly LED Lighting, Inc.,
consultant, and cross-media lead generation specialist. He is also the Founder and Principal
of Stagira, Inc. The entrepreneur's entrepreneur, Jason is frequently called-on to catalyze
revenue and create business opportunities for partners and clients by bridging service and
product to new market.
Matt Trifiro is the SVP of Marketing at Desk.com, a salesforce.com company. Desk.om is
the new social help desk for small and medium businesses, making it easy for teams and
whole companies to provide customer support in the social era, seamlessly combining
traditional and social channels.
#SMTlive

22. Thank you to our sponsor…

23. Thanks for Joining Us
• This webinar will be available on-demand at
www.SocialMediaToday.com. Stop by to learn
more and share your comments.
• Connect with our panelists on Social Media
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24. Join us next week for…
• March 27th: A Global View of Social Media
– Register here: socialmediatoday.com/social-media-and-smallbusiness