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Next Generation CRM: Social Media Management and Monitoring

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Next Generation CRM: Social Media Management and Monitoring

  1. 1. Social Media Today presents:Next Generation CRM:Social Media Management and MonitoringBrought to you by
  2. 2. How to Participate• Submit your questions in the GotoWebinar presentation window• Follow along and share your thoughts on Twitter at #SMTlive
  3. 3. Thanks to Our Sponsor Awareness, creators of the Social Marketing Hub.Download the Whitepaper: Social Success Stories: Marketing Lessons from Industry Leadershttp://info.awarenessnetworks.com/SocialSuccessStories_Registration.html?detail=SMTD 2
  4. 4. About the ModeratorBrent Leary, is a CRM industryanalyst, advisor, author, speaker and awardwinning blogger. He is co-founder and Partnerof CRM Essentials LLC. @BrentLeary
  5. 5. About the PanelMike Lewis, VP of Sales and Marketing at Awareness, Inc.@bostonmikeLeslie Poston, Founder of Magnitude Media, Speaker, and author ofSocial Media Metrics for Dummies. @lesliePaul Gillin, Trainer and B2B social media marketing coach, author ofthree books on social media marketing including his most recentbook Social Marketing to the Business Customer. @pgillinTaulbee Jackson, is the founder and CEO of Raidious, the companythat managed the social media efforts for the 2012 Super Bowl.@taulbee
  6. 6. Thanks for Joining Us• This webinar will be available on-demand at www.SocialMediaToday.com. Stop by to learn more and share your comments.• Connect with our panelists on Social Media Today using the search function:
  7. 7. Join us July 17th for…• Inside the Firewall: Can New Collaborative Tools & Strategies Revolutionize the Way We Work? •Register at: http://socialmediatoday.com/internal-collaboration

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