• Over 14 years experience in the Hospital Industry in Administration, Operations and Business Development. • Proficient in the management of diverse departments, professionals, and programs through a complete understanding of the healthcare arena and integrated networks. • Successfully improved the profitability of the hospitals and achieved high profitability for all the hospitals worked for during my tenure. • Advised top management in the effective maintenance of top quality of service and facilities. • Successfully implemented schemes for enhanced patient satisfaction. • Significantly increased market share for IVF by developing international markets. • Ability to effectively network, collaborate and maintain positive partnerships with physicians, staff, vendors and organizations.

1. YUGAL KISHORE UPADHYAY Mobile: 09811372779 E-Mail: yugal_upadhyay@yahoo.com OVERVIEW Over 14 years experience in the Hospital Industry in Administration, Operations and Business Development. Proficient in the management of diverse departments, professionals, and programs through a complete understanding of the healthcare arena and integrated networks. Successfully improved the profitability of the hospitals and achieved high profitability for all the hospitals worked for during my tenure. Advised top management in the effective maintenance of top quality of service and facilities. Successfully implemented schemes for enhanced patient satisfaction. Significantly increased market share for IVF by developing international markets. Ability to effectively network, collaborate and maintain positive partnerships with physicians, staff, vendors and organizations.
PROFESSIONAL EXPERIENCE
Sunrise Group of Hospitals, Gurgaon- Nov’12 till date
The group comprises of Sunrise Hospital, Arihant Hospital, Sunrise Lifecare Pvt. Ltd. & Privat IVF Clinic-Gurgaon.
CEO.
Key Responsibilities Responsible for the Profitability of the hospital Chain. Heading International Marketing for IVF Patients. Managing all Administration, Facilities Management and Personnel. Appointment of doctors for all specialties. Planning all budget allocations. Implemented Attitude Training for staff to improve PR with patients. Creating a corporate identity for the hospital – brochures, logos etc. and uniforms for staff. Providing leadership for improving hospital standards. Improving standards for cleanliness, improved facilities in the emergency room, waiting rooms, and for the attendants of patients. Ensuring all compliances relating to registration with government authorities and PNDP and regulatory and safety compliances relating to facilities, buildings and equipment are met. Heading Business Development. Setting up of protocols / polices / procedures. Developing a positive corporate culture. Overseeing all legal issues. Dealing with TPA & finance companies. Ensuring effective supply chain management for medical supplies and equipment. Ensuring medical expertise is available for all specialties at the hospital. Setting up systems for customer/patient care/ feedback and redressal of grievances.
LINKED IN
linkedin.com/profile/view?id=20587517&trk=spm_pic BLOGS
http://ivfcentreinindia.blogspot.in/
http://iasmedicare.blogspot.in/
www.iasmedicare.com GOOGLE+
plus.google.com/u/0/107457761587692769287/
posts/p/pub FACEBOOK
www.facebook.com/yugal.upadhyay.7?ref=tn_tnmn
ACHIEVEMENTS AT SUNRISE HOSPITAL GROUP
Implementation of complete computerization of the hospital and patient systems. Tied up with 140 companies all India for providing medical services for their employees. Offered special schemes on diagnostics and medicines. Tied up with Companies in USA for patients. Tied for cash- less facilities with over 40 health insurance companies / TPAs. Effected 60 % growth in corporate business since joining by implementing effective monitoring systems for staff and vendors. Achieved 500% revenue growth for hospital group. Introduced GPR system in hospital owned ambulances to improve monitoring the journey status and effective coordination with doctors in the ER.

2. Vinayak Hospital, Gurgaon. May’09 to- Oct’12
35 bed multispecialty hospital.
Chief Executive Officer
Key Responsibilities Overseeing all administration, HR and operations. Managing business development. Effective development and management of all hospital systems. Appointment of doctors for all specializations.
Aryan Hospital Pvt. Ltd., Gurgaon. April’06 to April’09
Gurgaon’s first Multispeciality hospital.
Chief Executive Officer
Joined as Senior Manager (Marketing) in Jan’06.
Promoted to CEO in 2007.
Handling all marketing and administrative activities
The Medicine Shoppe®, Delhi-NCR - Feb’05-April’06
The World largest Franchise Pharmacy Chain.
Head of NCR Operation
Achievements Opened 5 new stores in one year. Tied up for 16 new franchisees.
The Guardian Life Care Pvt. Ltd., Gurgaon - Dec’03-Jan’05
A large pharmacy chain in North India.
Manager B.D./Marketing
Achievements Set up pharmacy chain operations in North India. Set up computerized systems for medical purchases and collections. Opened 30 new stores in North India.
The Apollo Hospital, Delhi, Faridabad - Oct’02-Nov’03
Assist. Manager BD/Marketing
Achievements Organized over 20 health camps. Awarded best Sales/Marketing Manager of the Year.
The Metro Multispecialty Hospital, Noida - Jun’01-Sep’02
PRO – Internal
DATE OF BIRTH
7th October 1982
PASSPORT NO
G0866171 valid till 20/11/2016 ACHIEVEMENTS AT VINAYAK HOSPITAL
Achieved financial turnaround for the hospital. Implemented new systems to improve efficiency. Increased TPAs to 41. Collected 45 lakhs of old outstandings from insurance companies. Procured new ambulances for the hospital. Increased patient admissions by 70%. Modernized all facilities in the hospital. Introduced canteen, waiting rooms and improved signage. Tied with Artemis hospital for telemedicare.
ACHIEVEMENTS AT ARYAN HOSPITAL
Tied up with over 18 major corporates including Honda motors, Hero Honda, Maruti, Spice Jet Airlines and their insurance companies. Got Aryan hospital on panel of ECHS, BSNL, Airport Authority, DU. Improved profitability by over 60%. Modernized all medical facilities including ambulance services. Converted to centralized oxygen system. Achieved a 20% increase in patient admissions. Recovered 70-80 lakhs old outstanding. Set up physiotherapy and orthopedics departments and appointed specialty doctors. Tied up with 18 pharma companies for supply of medicines. Arranged free treatment for BPL patients.
ACADEMICS
Currently pursuing PG Diploma in Hospital Administration
And Diploma in Medical Tourism and Marketing
from Medvarsity & Apollo Hospitals
Digital Marketing
From SCIT , Gurgaon 2014
PG -Hospital Management
National Institute of Health and Family Welfare 2011
Graduation in Bio-Chemic System of Medicine
Indian Board of Alternative Medicines, Kolkata - 2004
D-Pharma
Board of Technical Education, Delhi – 2001
2 Year Diploma in Computers
Aligarh Muslim University, Aligarh - 1999
H.S.C. (Medical)
U.P. Board –1999
ADDRESS
H. No.: F-1, Holi Ground, Street No.: 4,
Laxman Vihar Phase-2,
Gurgaon, Haryana-122001. India