The document discusses the integration of iPads and tablets in the aviation industry, emphasizing the importance of tailored software and effective data acquisition for improved efficiency and safety. It critiques current tablet strategies while proposing steps for successful implementation, including hardware selection, software development, and security considerations. The presentation stresses the need to keep systems simple, stable, and scalable, while acknowledging the rapid evolution of technology and the importance of adapting to shorter product lifecycles.

1. you’re doing it
ALL WRONG
An MRO Tablet Strategy Master Class
AVM Summit
London – 9th November 2012

2. Hello…. I’m
PAUL SAUNDERS
@conduce paul.saunders@conduce.net

3. pilots love iPads

4. pilots love iPads
…but what about engineers?

5. everyone wants iPads
some
but most companies
aren’t sure what
to do with them

6. This is
ROGER

7. This is
ROGER
father

8. This is
ROGER
father
grandfather

9. This is
ROGER
father
grandfather
tech-retard

10. we have entrusted
the future with
people who do not
understand the present

11. …so what is being done
“ALL WRONG?”

12. BUILDING
TABLET
business cases

13. DISCLAIMER
I am NOT an iPad guru
…I might be completely wrong about this!

14. hardware

15. step 1
buy an iPad

16. step 2
look at the options

17. SAUNDERS
APPROVED

20. SAUNDERS
APPROVED

23. HARDWARE
is the least of your worries

24. its all about the
USE CASE

25. software

26. messaging & communications
data acquisition eLEARNING
performance & optimisation
TECH PUBS eTECHLOG
business intelligence
working smarter
charts & navigation EFB
utilities & productivity CRM
in-flight entertainment
passenger apps

27. messaging & communications
data acquisition eLEARNING
performance & optimisation
TECH PUBS eTECHLOG
business intelligence
working smarter
charts & navigation EFB
utilities & productivity CRM
in-flight entertainment
passenger apps

28. tech pubs

29. why tech pubs?
weight saving
time saving
simpler & cheaper distribution
zero day amendments
improved efficiency & safety
simpler to use
tried & tested
to make use of metadata

31. United Airlines say they will save
16 million sheets of paper and
326,000 gallons of fuel per year

32. option #0: mro systems

33. option #1: managed content

34. option #1: managed content

35. option #2: library apps

36. tech library
cloud storage
device storage
option #3: improvise

37. option #4: next gen formats

38. data acquisition

39. why data acquisition?
improved data quality
reduced admin cost
improved turn round times
reduced maintenance time
time saving
quicker & easier to use
weight saving

40. data acquisition today

41. data acquisition today
limited asynchronous use-cases
paper form replacement
on-ground transmittal
commissioned 3rd party apps
uni-directional integration
or
online only (duh?!!)

42. data acquisition +1 year

43. data acquisition +1 year
full asynchronous capability
desktop software replacement
in-flight transmittal
vendor developed apps
bi-directional integration
web 3.0 capability
loads of metadata

44. build your own software?

45. it can’t be
ROCKET SCIENCE

46. it can’t be
ROCKET SCIENCE

47. it can’t be
ROCKET SCIENCE

48. businesses should
only make their own
software if they are
also prepared to make
their own aspirin

49. the magic triangle
SWEET
SPOT
user goals

50. vs
standard UI

51. vs
clarity vs brevity

52. vs
clarity vs brevity

53. vs
more icons

54. vs
chunkier buttons

55. security

56. iOS passcode lock

58. in-app security
GoodReader

59. find my iPhone

60. MS Exchange

61. deployment

62. iPad deployment options
App Store
hand out and hope….!
iPhone Configuration Utility
ok for a few iPads & BYOD
Mobile Device Management
enterprise deployments

63. training
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64. training
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remember this guy?

65. approval

66. attrition rates

67. future proofing

68. STOP future proofing

69. prepare for shorter
lifecycles

70. what have
we done
in the past
2 years?

71. in that time Apple
have released
2 iPhones, 3 iPads
AND lost their CEO

72. achieving success

73. 4 steps for tablet success
hardware
iPads or something else?
software
bespoke or wait for COTS
deployment
don’t underestimate it
security
not as bad as you think

74. don’t forget to “KISSASS”
keep it
SIMPLE, stable,
available, scalable
& SECURE

75. don’t forget to “KISSASS”
keep it
SIMPLE, stable,
available, scalable
SAUNDERS
APPROVED
SECURE
approved by Roger

76. THANK YOU
@conduce
paul.saunders@conduce.net
www.conduce.net
www.slideshare.net/thesaundi

77. your questions

78. more information >
image credits:
Most images sourced via Creative Commons Licenses on Flickr.
All the old images were taken from the Commons on Flickr via the Library of Congress Photostream
The images of iPads in use by airline staff were all taken from the airline’s own press releases.
Thanks also to carsonified.com & lostandtaken.com for the other free backgrounds
Thanks to the following Flickr users: Baldiri, Mag3737, Overges and jezarnold
All logos and product images were taken from vendor websites or from the iTunes App Store.
The rest were screenshots or my own photos & images.
source data:
Most data for this presentation has come directly or indirectly from Apple Inc.
Unless specific surveys or data sources were identified all information is anecdotal.
Information sources include but are not limited to:
Wired, Engadget, Gizmodo, Flight Global, Slideshare, Tech Crunch, BGR, TNW, Forbes, United Airlines, Panasonic
This presentation is published with a Creative Commons
Attribution-NonCommercial-ShareAlike License
You are free to share, copy, distribute and transmit this work and you are free
to remix and adapt this work on condition that you attribute the work and
distribute the resulting work using the same or similar license.
Thank you - Paul