The document outlines a presentation by Paul Saunders on implementing a tablet strategy in the airline and aerospace industries, emphasizing the importance of defining use cases and choosing the right software and deployment methods over hardware choices. It highlights potential benefits such as improvements in data acquisition, efficiency, and cost savings, while advocating for a user-centered approach to tablet deployment. The presentation concludes with key recommendations for achieving success, including simplicity, stability, and security.

1. get with the
PROGRAMME
A Tablet Strategy Master Class
Airline & Aerospace MRO & Operations IT Conference
Bangkok – 17th October 2012

2. Hello…. I’m
PAUL SAUNDERS
@conduce paul.saunders@conduce.net

3. DISCLAIMER
I am NOT an iPad guru
…I might be completely wrong about this!

4. This is
ROGER

5. This is
ROGER
father

6. This is
ROGER
father
grandfather

7. This is
ROGER
father
grandfather
tech-retard

8. we have entrusted
the future with
people who do not
understand the present

9. everyone wants iPads
some
but most companies
aren’t sure what
to do with them

10. …so what is the
“PROGRAMME?”

11. how to not suck at
BUILDING
your
TABLET
business case

12. hardware

13. step 1
buy an iPad

14. step 2
look at the options

18. HARDWARE
is the least of your worries

19. its all about the
USE CASE

20. software

21. messaging & communications
data acquisition eLEARNING
performance & optimisation
TECH PUBS eTECHLOG
business intelligence
working smarter
charts & navigation EFB
utilities & productivity CRM
in-flight entertainment
passenger apps

22. messaging & communications
data acquisition eLEARNING
performance & optimisation
TECH PUBS eTECHLOG
business intelligence
working smarter
charts & navigation EFB
utilities & productivity CRM
in-flight entertainment
passenger apps

23. tech pubs

24. why tech pubs?
$ weight saving
time saving
simpler & cheaper distribution
zero day amendments
improved efficiency & safety
simpler to use
tried & tested
to make use of metadata

26. United Airlines say they will save
16 million sheets of paper and
326,000 gallons of fuel per year

27. option #1: managed content

28. option #1: managed content

29. option #2: library apps

30. tech library
cloud storage
device storage
option #3: improvise

31. option #4: next gen formats

32. data acquisition

33. why data acquisition?
$ improved data quality
reduced admin cost
improved turn round times
reduced maintenance time
time saving
quicker & easier to use
weight saving

34. data acquisition today

35. data acquisition today
limited asynchronous use-cases
paper form replacement
on-ground transmittal
commissioned 3rd party apps
uni-directional integration
or
online only (duh?!!)

36. data acquisition +1 year

37. data acquisition +1 year
full asynchronous capability
desktop software replacement
in-flight transmittal
vendor developed apps
bi-directional integration
web 3.0 capability
loads of metadata

38. build your own software?

39. it can’t be
ROCKET SCIENCE

40. it can’t be
ROCKET SCIENCE

41. it can’t be
ROCKET SCIENCE

42. businesses should
only make their own
software if they are
also prepared to make
their own aspirin

43. the magic triangle
SWEET
SPOT
user goals

44. vs
standard UI

45. vs
clarity vs brevity

46. vs
clarity vs brevity

47. vs
more icons

48. vs
chunkier buttons

49. security

50. iOS passcode lock

52. in-app security
GoodReader

53. find my iPhone

54. MS Exchange

55. deployment

56. iPad deployment options
App Store
hand out and hope….!
iPhone Configuration Utility
ok for a few iPads & BYOD
Mobile Device Management
enterprise deployments

57. training
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58. training
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remember this guy?

59. approval

60. attrition rates

61. future proofing

62. coming soon

63. coming soon

64. coming soon

65. achieving success

66. 4 steps for tablet success
hardware
iPads or something else?
software
bespoke or wait for COTS
deployment
don’t underestimate it
security
not as bad as you think

67. don’t forget to “KISSASS”
keep it
SIMPLE, stable,
available, scalable
& SECURE

68. don’t forget to “KISSASS”
keep it
SIMPLE, stable,
available, scalable
& SECURE
approved by Roger

69. THANK YOU
@conduce
paul.saunders@conduce.net
www.conduce.net
www.slideshare.net/thesaundi

70. your questions

71. more information >
image credits:
Most images sourced via Creative Commons Licenses on Flickr.
All the old images were taken from the Commons on Flickr via the Library of Congress Photostream
The images of iPads in use by airline staff were all taken from the airline’s own press releases.
Thanks also to carsonified.com & lostandtaken.com for the other free backgrounds
Thanks to the following Flickr users: Baldiri, Mag3737 & Overges
All logos and product images were taken from vendor websites or from the iTunes App Store.
The rest were screenshots or my own photos & images.
source data:
Most data for this presentation has come directly or indirectly from Apple Inc.
Unless specific surveys or data sources were identified all information is anecdotal.
Information sources include but are not limited to:
Wired, Engadget, Gizmodo, Flight Global, Slideshare, Tech Crunch, BGR, TNW, Forbes, United Airlines, Panasonic
This presentation is published with a Creative Commons
Attribution-NonCommercial-ShareAlike License
You are free to share, copy, distribute and transmit this work and you are free
to remix and adapt this work on condition that you attribute the work and
distribute the resulting work using the same or similar license.
Thank you - Paul