Yazan M. is seeking a challenging and stimulating position in business that allows him to utilize his 10 years of experience in various roles in the hospitality industry. He has a bachelor's degree in business and has worked in both supervisory and non-supervisory roles in both front office and food & beverage areas of Marriott hotels. His experience includes positions like front desk agent, room service, mini bar attendant, at your service agent, acting at your service supervisor and sales manager.
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...DORCAS ATIENO
Dear Sir/Madam,
I am writing to you with regards to the Receptionist and customer service position i saw on your career website.
I am currently working as a customer Service Receptionist and Call center agent in Toyota Alfuttaim Motors where I have spent the past three years providing excellent customer service. I am passionate about service and would love to transfer those skills to the biggest Automotive Company in the world.
I have spent the past seven years working in the hospitality and automotive industry and am now looking to broaden my horizons and my skill-set. It has been a long term career aspiration to work for your company as a customer representative or Contact center agent so that I can combine my love for service and hospitality with the passion for your services.
Please find attached my current CV, which further details my experience along with my skills and qualifications and why I feel I would make an excellent ambassador for you.
I have skills and experience required to competently take on this role and I am confident that I would work to exceed your expectations.
I very much look forward to hearing from you and thank you for considering my application
Yours Sincerely.
Dorcas Awino Atieno
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...DORCAS ATIENO
Dear Sir/Madam,
I am writing to you with regards to the Receptionist and customer service position i saw on your career website.
I am currently working as a customer Service Receptionist and Call center agent in Toyota Alfuttaim Motors where I have spent the past three years providing excellent customer service. I am passionate about service and would love to transfer those skills to the biggest Automotive Company in the world.
I have spent the past seven years working in the hospitality and automotive industry and am now looking to broaden my horizons and my skill-set. It has been a long term career aspiration to work for your company as a customer representative or Contact center agent so that I can combine my love for service and hospitality with the passion for your services.
Please find attached my current CV, which further details my experience along with my skills and qualifications and why I feel I would make an excellent ambassador for you.
I have skills and experience required to competently take on this role and I am confident that I would work to exceed your expectations.
I very much look forward to hearing from you and thank you for considering my application
Yours Sincerely.
Dorcas Awino Atieno
T&C Meetup #8: How to Optimize Conversions Throughout Your FunnelEwa Wysocka
Learn:
1) What Analytics tools you can use to measure conversions. 2) The secret to user testing. 3) The difference between Qualitative vs. Quantitative Research. 4) How to develop testing ideas: radical vs. incremental redesign. 5) When o use A/B Testing vs MVT (Multivariate Testing). 6) What software tools to use to split test your funnels.
This presentation come with short and cover all important things of the topic. Here you can find differences, advantages and features of popular browsers.
Ote Oulun seurakunnille 24.9.2015 pidetystä kolmen tunnin YouTube-koulutuksesta. Esityksestä käy ilmi, että Oulun seurakuntien ylläpitämä Rauhan asema -YouTube-kanava pärjää vallan mainiosti suomalaisten seurakuntakanavien joukossa. Seurakuntien työntekijät voivat käyttää YouTubea paitsi tiedon ja sisältöjän haussa myös viestinnässä ja vaikka tapahtumien ja palveluiden markkinoinnissa.
Generic and efficient constructions of attribute based encryption with verifi...LeMeniz Infotech
Generic and efficient constructions of attribute based encryption with verifiable outsourced decryption
Do Your Projects With Technology Experts
To Get this projects Call : 9566355386 / 99625 88976
Web : http://www.lemenizinfotech.com
Web : http://www.ieeemaster.com
Mail : projects@lemenizinfotech.com
Blog : http://ieeeprojectspondicherry.weebly.com
Blog : http://www.ieeeprojectsinpondicherry.blogspot.in/
Youtube:https://www.youtube.com/watch?v=eesBNUnKvws
2016
Syed Mohamed.
Dubai
Dear Sir,
Regarding Vacancy
I am writing to apply for the position of Suitable Job. I have my Valid UAE Driving License for Motor Cycle.
For the past 9 years, I have worked in Various companies like Dania Group, Blom Bank France, Sudanese Emarati Glass & Metal Technology company and Cyber world internet cafe where I have developed my Knowledge in the different Industry. Although I have greatly enjoyed this role, I am looking for a new challenge that will provide me with the opportunity to show my talents.
I have enclosed my CV to support my application. It shows that I will bring important skills to the position, including:
• MS-Office.
• E-Mail.
• Internet.
I would very much enjoy having the opportunity to talk with you further to discuss the requirements and expectations of the position, and how I could use my skills to benefit.
Thank you for considering my application. I look forward to hearing from you.
Thank You.
It is in my nature to live, to learn, to grow, to help others, to heal, to teach, to explore, to be fascinated with the unknown, to seek compassion for justice, to travel, to see the greatness in everyone, to find beauty in anything, to be intense and passionate with life itself.
I am peaceful, understanding, trusting, and comforting. I have a good sense of humor, I am a tripper tripping out on weirdness weirder then the weirdest weirdness that is weird
People tell me I am friendly and have open character I like to be around people and know how to deal with a lot of different kinds of people.
When working I like to keep a very healthy atmosphere, Where hard work but also enjoying work is essential to me, I enjoy improving myself in any possible
You will find me a discipline, positive, motivated, proactive, fast learner, hard-working, full of passion and the person who are keen to learn and contribute. Given the opportunity, I would apply myself with enthusiasm to all tasks, ensuring that I get the job done accurately and efficiently. Being attentive to details has allowed me to work with any people from different level and produce consistent and quality works.
1. Pe
Ge
Na
Da
O
T
k
b
Ed
Jo
W
Lo
Pe
Po
Du
ersonal In
ender:
ationality:
ate Of Birth:
bjective
o obtain a
knowledge o
benefits of th
ducation
ordanian Ta
Work Expe
cation :
eriod:
osition:
uties:
nformatio
position in a
of business
he institutio
wjihi – litera
erience
Marriott In
June 2015
Front Desk
- Develop
- Oversee
executive
- Provide h
to day fro
- Ensure th
- Financia
- Handles
directly by
- Prepare
- Prepare
strategies
- Ensure te
facilities, e
events.
Y
E-m
on
Male
Jorda
23/No
a challengin
will help me
n im workin
ature Kathul
nternational
5 - Present
k Agent
ps high quali
and superv
e and duty m
high level o
nt office op
hat persona
l Performan
any guest c
y team mem
monthly an
Room reve
.
eam memb
events, prici
Yazan M
Mobile: 962
ail : yazaan2
nian
ovember/19
ng and stim
e grow and
g for.
ic School /
– Jordan /
ity relationsh
vises guest a
managers.
f customer
perations.
alized service
nce (Up selli
complaints
mbers and p
nd daily reve
nue and oc
ers have cu
ing and pol
Maayah
2-799-143040
2005@yahoo.
88
ulating env
enhance m
Zarqa,2006
Amman
hips with gu
arrivals and
service and
e is offered
ng, Room R
or contentio
provides a f
enue report
ccupancy fo
urrent know
licies and kn
h
.com
Marital Sta
vironment w
my compete
uests throug
departures
d maintain a
to each an
Revenue, O
ous issues th
fast solution
t and circula
orecast tak
ledge of ho
nowledge o
atus:
where my ba
ence and s
hout their st
s with the fro
a high profil
nd every gu
peration Au
hat cannot
n.
ate to all HO
ke action on
otel product
of the local
Sin
ackground
kills for the
tay.
ont office
le in the day
uest.
uditing).
be settled
OD's.
n rate
ts, services,
area and
gle
y
2. Location : Maev Solutions - Jordan / Amman
Period: April 2014 – June 2016
Position: Sales Manager
Duties: - Persuading clients to buy advertising space or time.
- Finding out who controls the advertising budget in target organisations and
contacting them.
- Explaining the benefits of your medium, using statistics on readership or
viewing figures.
- Offering a price and negotiating around it
- Closing the deal and recording the details
Location : Marriott International – Jordan / Amman
Period: August 2013 – June 2015
Position: Acting At Your Service Supervisor
Duties: -Train, motivate and supervise the AYS team members who serve as the main
point of contact for all guest requests and needs, including answering calls,
dispatching requests and following up to ensure guest satisfaction.
-To manage the daily operational tasks including guest complaints, guest
problems and emergencies in an timely and efficient manner.
-Schedule department roster according to business needs.
-To assist AYS Manager to provide leadership and direction for the department.
Location : Marriott International – Jordan / Amman
Period: June2011 – August 2013
Position: At your Service Agent
Duties: -Answer, record, and process all guest calls, requests, questions, or concerns.
-Contact appropriate individual or department to resolve guest call, request, or
problem.
-Follow up and ensure that any outstanding requests are resolved. Advise guest
of any messages received.
-Verify and adjust billing.
-Operate telephone switchboard station.
-Monitor busy or unanswered lines, check back with callers on hold to update
status, take messages.
-Log guest requests, incidents, adjustments and comment cards into computer
to allow for proper tracking and documentation.
-Assist management in training, scheduling, evaluating, motivating and
coaching employees; serve as a department role model.
Location : Marriott International – Jordan / Amman
Period: June 2010 – June 2011
Position: Room Service
Duties: -Stock food and serviceware for breakfast/evening buffets
-Clear tables during the complimentary breakfast/evening social period
-Ensure tableware is in good and working condition and report any defects for
repair
-Retrieve and transport dirty tableware to dishwashing area
-Respond to guest inquiries and requests and resolve issues in a timely, friendly
and efficient manner
Location : Marriott International – Jordan / Amman
Period: Febraury 2008 -June 2010
Position: Mini Bar Attendded
Duties: -Raising of checks and maintaining Mini bar Register.
-Stock and replace missing items, inspect, move and clean the mini-bars in
accordance with departmental procedures and policies.
-Maintain, track and complete daily worksheet of mini bar stock.
-Responsible for replenishment of Mini bar items in rooms.
-Ensure products in Mini-Bar are not expired and take the proper procedure to
remove those products as necessary.
-Report all mini-bar concerns to management including any guest issues.
-Knowledge of Point of sale ( POS ) systems, Handheld POS, inventory and store
requisition software and reporting tools.
3. Location : Casper and Gambini - Jordan /Amman
Period: October 2006 until October 2007
Position: Pastry Chef
Duties: - Create and prepare desserts in accordance with the existent menus.
- Create and bake breads to accompany different meals in restaurants.
- Decorate cakes and baked goods according to requirements.
- Pair recommended desserts with appropriate wines, cocktails, non-alcoholic
drinks, etc.
- Creates baked goods for specific diets (gluten free, sugar free, diabetes-
friendly, etc.).
- Talk to suppliers and choose the ingredients needed for desserts and other
baked goods.
- Establish a budget for ingredient purchase.
- Ensure that the kitchen equipment is in good conditions and meets all
requirements.
- Organize the kitchen staff and supervise while working.
- Train the kitchen staff to meet imposed standards.
- Organizes and conducts tasting sessions for the waiting staff and for potential
clients when the situation requires it.
- Cleans the equipment and utensils and maintains the kitchen clean and in
good order for proper functioning.
Training Courses
• Upselling courses
• SOS Traning
• Saftety communite
• Food & Beverage Service
• Hospitality Service
• Handel Complains
• Alcohoal service
• Firist Aid
• Civil Traning
• Micros Training
• Opera Traning
• Telephone etiquette
• Supervisory Development program
• Business Center training
Computer Skills
Microsoft Office (Powerpoint – Excel – Word)
Internet Browsing
Micros System
Opera System
Languages
Arabic : Native Speaker
English: Very Good
Hobbies
Swimming, Football And Sports
References
Khalil Haddad : +962795206362
Mahmoud Abdallah: +962796900326