This document contains Yashica Steele's resume. It lists her education history including graduating from high school in 2001 and accumulating college credits between 2001-2002 and 2010. It outlines her experiences in customer service roles and languages abilities. It also lists her skills such as customer service, communication, and problem solving. References are available upon request.

1. Yashica Steele
Yashica Steele
204 Pinegate Circle Apt 7
919-928-3423
Mssteele83@gmail.coml
Education Churchland High School, Portsmouth VA Graduated June 2001
Itt TechnicaI Institute, Norfolk VA accumulated college credits 2001-2002
Durham Technical Community College, Durham NC 2006-2009
SJVC online, Visalia CA accumulated credits 2010-2010
Experiences
Customer Interface-greets guests upon entrance, handle all transactions
according to customer satisfaction
Telephone service-professionally processes incoming calls, providing info
rmation and service to ensure customer satisfaction
Customer Follow-up- Ensures the customer weresatiafied with company
products and services by doing purchase follow-up calls
Language Ability Fluent in English
Speaks a little Spanish
Other skills
Store maintenance, Exceptional Customer service, Excellent Communicat
ion skills, Inventory Control, MS Windows proficient, Creative problem so
lver, Energetic work attitude, 25 won, Floor set design, cash manageme
nt, Shipping and Recieving, Invoice processing, Shift Mgr. Experience, M
onetary Transactions- Handled large sums of money at one time with ac
curaccuracy
Community NC Child Care Credentials I & II
RECOGNITION Multiple Cusomer compliments for 100% customer satisfaction
Personal Sports
- Basketball,track, soccer

2. Retail 10 years
Food Service 3-4 years
References attached