This resume is for Susie Queue, seeking a position as a Customer Service Manager. She has over 15 years of experience in customer service roles, most recently as Customer Service Manager for First Company, Inc. where she oversees the department and supervises representatives. She also has a BA in History and an MBA in Marketing from State University. Her skills include fluency in Spanish, computer proficiency, and involvement in volunteer and professional organizations.
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Just a game Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?
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1. Susie Queue
101 Main St.
Springfield, CA 90001
phone: (213) 555-1234
cell: (310) 555-2345
susie@example.com
OBJECTIVE
Position as Customer Service Manager
EMPLOYMENT
First Company, Inc., Los Angeles, CA
January 1, 2007 - present
Customer Service Manager
Oversee Customer Service Department
Supervise Customer Service Representatives
Winner, First Company Excellence Award
Second Corporation, San Diego, CA
January 1, 2003 - December 31, 2006
Customer Service Representative
Provide service to customers via telephone and email
Respond to all inquiries within 24 hours
Successfully reorganized call escalation protocol
Third Company, LLC, Fresno, CA
January 1, 2000 - December 31, 2002
Administrative Assistant
Route incoming telephone calls
Type official correspondence
Distribute mail and interoffice memoranda
Responsible for administration and reconciliation of petty cash fund
Helped implement new telephone system
2. EDUCATION
State University, Los Angeles, CA
MBA in Marketing
June 2007
Thesis: This Little Piggy Went To Market
State College, San Diego, CA
BA in History
June 2004
Focus on Elizabethan England and its impact on the world
SKILLS
Language - Fluent in Spanish, intermediate French
Computer Skills - Microsoft Office, several popular accounting packages
Personal Interests - Member, Toastmasters International
Volunteer, Memorial Hospital Chaplaincy Program
Publications - Published article and review of literature in Journal of Business Practices (January 2007)
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