This document provides guidance on writing formal emails. It recommends beginning emails with "Dear" followed by the person's name if known or "Sir/Madam" if unknown. The first paragraph should ask for information by stating interest and requesting details. The second paragraph can discuss yourself by mentioning experience and qualifications. The email should conclude by thanking the person for their help or time and expressing looking forward to hearing from them. It also recommends signing off as "Yours Faithfully" if the name is known or "Yours Sincerely" if unknown.

1. Requesting information

2. Who do you usually write a formal email to?
A- A friend B- A father C- A manager

3.  Dear
 If we know the persons name then use it
 E.g.
 Dear Mr. John Smith.
 If we don’t know it
 Dear Sir/Madam

4.  1st Paragraph – Ask for Information
 I am interested in ………………
 I am writing to ask……………
 I would like to know/have ……………..
 Could you please send me details/information
on…………………………?

5.  2nd Paragraph – Used to talk about yourself.
 At the moment I am………..
 I have experience of………….
 I have a diploma in……………

6.  Thank you for your help/time
 I look forward to hearing from you
 I look forward to meeting you

7.  Yours Faithfully
 If you know the name
 Yours Sincerely
 If you don’t know the name.

8. 1.-Matchtheinformalexpressionsinthefirstcolumnwiththeformalexpressionsinthesecond
column.
a)Letusknowifyou’recoming
b)Feelfreeto…
c)Canyouplease…
d)Bestwishes
e)Iwon’tbeabletoattend
f)Asasked…
g)I’mlookingforwardtoseeingyou
1)Donothesitateto…
2)Regards
3)Asrequested
4)Ilookforwardtoseeingyou
5)Couldyoupleaseconfirmyourattendance
6)Iwillbeunabletoattend
7)Wewouldbegratefulifyoucould

9. 2- In the following formal and informal emails, there are some missing words. Try to fill in
the gaps with appropriates words. There are two extra words in each email. Decide which of
the emails is more formal.
1) appointment / could / unable / hesitate / faithfully / afraid / grateful / please / sincerely /
forward / due to
Dear Mr. Perkins,
I am writing in response to the email I received from you on the 21st
July 2002. I am ………… I
will be …………… to attend to our meeting ……………. a work meeting arranged on the same
day. The only solution to discuss our differences would be to meet another day. ............... it be
possible to arrange another ………………? Do not ……………….. to contact me whenever you
find a free day for our meeting. I would be …………… if you could inform me about the day as
soon as possible.
I look ……………… to hearing from you,
Yours …………….,
Malcom Bross

10. https://www.liveworksheets.com/worksheets/en/English_as_a_Sec
ond_Language_(ESL)/Email_writing
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