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Young People’s Daily Case Notes
Writing to the Child
Presented by Pam Hutchison (Operations Manager), Suzanne Henderson (Service Manager)
Why Choose ‘Writing to the Child’
• Personal background experiences
www.zachariduncalf.co.uk
• ‘Wring to the Child’ - An introduction
- Past,
- Present
- Future
• Making the Transition
- The Working Group
- Aims and Objectives
This Photo by Unknown Author
is licensed under CC BY
Challenges and Resistance
• Feedback from staff and overcoming resistance
• Culture Change Required
• Reflecting and Learning
• What is the purpose of daily case notes?
• What is needed to make the transition?
Young People’s Involvement / Feedback
• Experience of old format
- Detailing every action of the day – is it all necessary
- Jargon
- Negative Feel
- Language used – gave different account but made it factual
- Takes away the homely feel and family vibes felt daily from staff
interactions
------------------------------------------------------------------------------------------------
- Never interested in reading daily case notes in the old format
Young People’s Involvement / Feedback
• Experience of new format
- Now likes them posted under door each night to read
- They make me laugh
- Even when done something wrong, the way it is now written makes it okay
to read. I don’t get upset and angry at what staff have wrote
- Shows that staff care
- You can tell what staff think about you
- When you do something good you can tell staff are pleased and it makes
you feel good about yourself.
Workshop Activities
• Handout
• Compare examples of case notes (old & new format)
• Writing Letter to the child
Question Time

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Writing to the child, creating cultures, learning and development in residential child care

  • 1. Young People’s Daily Case Notes Writing to the Child Presented by Pam Hutchison (Operations Manager), Suzanne Henderson (Service Manager)
  • 2. Why Choose ‘Writing to the Child’ • Personal background experiences www.zachariduncalf.co.uk • ‘Wring to the Child’ - An introduction - Past, - Present - Future • Making the Transition - The Working Group - Aims and Objectives This Photo by Unknown Author is licensed under CC BY
  • 3. Challenges and Resistance • Feedback from staff and overcoming resistance • Culture Change Required • Reflecting and Learning • What is the purpose of daily case notes? • What is needed to make the transition?
  • 4. Young People’s Involvement / Feedback • Experience of old format - Detailing every action of the day – is it all necessary - Jargon - Negative Feel - Language used – gave different account but made it factual - Takes away the homely feel and family vibes felt daily from staff interactions ------------------------------------------------------------------------------------------------ - Never interested in reading daily case notes in the old format
  • 5. Young People’s Involvement / Feedback • Experience of new format - Now likes them posted under door each night to read - They make me laugh - Even when done something wrong, the way it is now written makes it okay to read. I don’t get upset and angry at what staff have wrote - Shows that staff care - You can tell what staff think about you - When you do something good you can tell staff are pleased and it makes you feel good about yourself.
  • 6. Workshop Activities • Handout • Compare examples of case notes (old & new format) • Writing Letter to the child