The document discusses the key components of an effective response letter: identifying the reader by addressing them by name based on a previous inquiry, establishing the objective to satisfy the reader's request, and determining the proper scope by providing only the information relevant to answering the reader's specific questions. It also notes the importance of reviewing and revising the letter to ensure it is cohesive and achieves the goals of identifying the reader, satisfying their request, and maintaining a narrow scope.

1. by:
Jacel R. De La Roca
BSBA 3FM

2.  It provides the answers or information
requested in a letter of inquiry.
 The objective is to satisfy the reader with an
action that fulfills his/he request.

4.  Identifying Your Reader
◦ should be addressed to a person from whom a
request or inquiry has been received
◦ that person’s name appears in the complimentary
close of a previous inquiry letter and should be
placed in the inside address and the salutation of
your response.
◦ It should also appear in the outside or envelope
address

5.  Establishing Your Objective
◦ The objective of a response letter is to satisfy the
reader with an answer or action that fulfills the
request of an inquiry
◦ The answer informs the reader either of the
respondent’s ability to provide information or of a
willingness to act on his/ her behalf in some other
way.

6.  Determining Your Scope
◦ It contains the information you provide for specific
purpose of answering the queries of your customer
or prospective client.
◦ getting to the point is important
◦ Your goal is to have the reader make a decision
quickly and respond in a timely manner
◦ Information that is not related to the questions
raised should be left out

7.  Reviewing and Revising your response letter
◦ is the final step in the writing process
◦ you will check your draft at this stage, making sure
your objective is clear, and your scope is concise
◦ impotant thing is the overall cohesiveness of the
letter.