Virtualization allows multiple operating systems to run on a single machine. WCU piloted virtualization in 35 classrooms to make more efficient use of resources and streamline support. However, the pilot encountered issues like stuttering video and trouble with USB devices, impairing some professors' ability to teach. Faculty reaction ranged from quiet to opposed. WCU learned that virtualization is not ideal for all use cases and greater education is needed. Changes were made, like dedicated training sessions, and the following semester ran more smoothly as WCU continued pursuing effective application of virtualization.