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Virtual Advising: No Parking? No Problem!
How Technology Can Take the Hassle
Out of Getting a Tassel.
Kasandrea Sereno M.Ed MBA
2015 Appreciative Education Conference * Myrtle Beach, South Carolina * January 5, 2015
Why Advising is Essential
Students who utilize advising services persist and
graduate at higher rates than those who do not.
They also report greater satisfaction with their
program/university.
University of South Florida
Tampa St Petersburg Sarasota/Manatee
47,943 students
30,425 undergrad in Tampa
11,691 new class 2013/2014
7736 transfers 3955 FTIC
13,569 College of Arts & Sciences
37 Advisors
University of South Florida
Communication Department
600 majors
75+ minors
Many work full time
Large population of Veterans & Athletes
25% non-traditional students
97% commute to campus
We Currently Use
• Facebook page
• Foursquare
• LinkedIn Group
• Indino Calendar App
• Canvas Group
• E-book project
• E-scheduler to set advising appointments
Why go Virtual
• Students unable to leave
work to come in
• Athletes on the road
• Students asked for it
• FERPA concerns
Equipment Needed
Logitech HD C615 web camera
Jabra Extreme Headset
Bluetooth connectivity
USB extender cord
USB Hub
Capabilities
Ability to video/voice chat
Share screen capability
Send files back and forth
Familiar to students /easy to use
Single login per student
Central login for advisor
Record ability
Skype
• Free and available on phone, tablet, and
computer/laptop
• Familiar to students
• Video, voice, screen share, and send
capabilities
• Not able to record unless use 3rd party
application
• Video & Voice
• Screen share and send files, control desktop, add
effects
• Can have multiple users, send link to hangouts, live
on air broadcasts
• Can not record
• Unable to create separate account, must create a
page under a manager
• If its not easy they won’t use it
Facetime
• Mac is the standard for communication students
• All USF athletes given MacBooks
• Better for chatting than screen share and file
sending
• Advisor to advisor communication
ooVoo
• Newer platform
• Not blocked on work computers
• Voice & Video, share files, text chat
• Individual accounts, can create Advisor account
• Call me link for non-users
• Can leave voice / video messages
• Group chat up to 12 users
• Ability to chat thru Facebook
• Embedibility in CANVAS group
• Recordable if on paid plan
On your campus
• Needs Assessment
• How will this fit into the existing model
• Platform choice
• Acquire Equipment
• Test run
• Promote it to students
• Feedback / Improvements
• Testing an app for managing walk-ins that texts students
when they are next to eliminate lines
• YouTube channel with tutorial videos
• Saved video/audio files of student appointments
So what’s next?
Kasandrea Sereno
ksereno@usf.edu
813.361.6111
@KasandreaSereno
www.KasandreaSereno.com
http://www.slideshare.net/kasandreasereno

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AEC2015 Virtual Advising

  • 1. Virtual Advising: No Parking? No Problem! How Technology Can Take the Hassle Out of Getting a Tassel. Kasandrea Sereno M.Ed MBA 2015 Appreciative Education Conference * Myrtle Beach, South Carolina * January 5, 2015
  • 2. Why Advising is Essential Students who utilize advising services persist and graduate at higher rates than those who do not. They also report greater satisfaction with their program/university.
  • 3. University of South Florida Tampa St Petersburg Sarasota/Manatee
  • 4. 47,943 students 30,425 undergrad in Tampa 11,691 new class 2013/2014 7736 transfers 3955 FTIC 13,569 College of Arts & Sciences 37 Advisors University of South Florida
  • 5. Communication Department 600 majors 75+ minors Many work full time Large population of Veterans & Athletes 25% non-traditional students 97% commute to campus
  • 6. We Currently Use • Facebook page • Foursquare • LinkedIn Group • Indino Calendar App • Canvas Group • E-book project • E-scheduler to set advising appointments
  • 7. Why go Virtual • Students unable to leave work to come in • Athletes on the road • Students asked for it • FERPA concerns
  • 8. Equipment Needed Logitech HD C615 web camera Jabra Extreme Headset Bluetooth connectivity USB extender cord USB Hub
  • 9. Capabilities Ability to video/voice chat Share screen capability Send files back and forth Familiar to students /easy to use Single login per student Central login for advisor Record ability
  • 10. Skype • Free and available on phone, tablet, and computer/laptop • Familiar to students • Video, voice, screen share, and send capabilities • Not able to record unless use 3rd party application
  • 11. • Video & Voice • Screen share and send files, control desktop, add effects • Can have multiple users, send link to hangouts, live on air broadcasts • Can not record • Unable to create separate account, must create a page under a manager • If its not easy they won’t use it
  • 12. Facetime • Mac is the standard for communication students • All USF athletes given MacBooks • Better for chatting than screen share and file sending • Advisor to advisor communication
  • 13.
  • 14. ooVoo • Newer platform • Not blocked on work computers • Voice & Video, share files, text chat • Individual accounts, can create Advisor account • Call me link for non-users • Can leave voice / video messages • Group chat up to 12 users • Ability to chat thru Facebook • Embedibility in CANVAS group • Recordable if on paid plan
  • 15. On your campus • Needs Assessment • How will this fit into the existing model • Platform choice • Acquire Equipment • Test run • Promote it to students • Feedback / Improvements
  • 16. • Testing an app for managing walk-ins that texts students when they are next to eliminate lines • YouTube channel with tutorial videos • Saved video/audio files of student appointments So what’s next?

Editor's Notes

  1. 47,943 students 30,425 undergraduates in Tampa 11,691 new class 2013 7736 transfers (66% of the class) 3955 FTIC 13,569 ug’s College of Arts & Sciences (44% of UG) more than twice the szie of the next college (coba) 37 Advisors
  2. 13,569 ug’s College of Arts & Sciences (44% of UG) 556 communication majors 100+ minors 1 advisor Communication Department 556 communication majors 100+ minors 1 advisor
  3. Facebook page – Managed by grad students Foursquare – check in to the dept and advising LinkedIn Group – keep up with alumni Indino Calendar App – follow events and tours and speakers Canvas Group – auto added majors and minors E-scheduler Lots of decimation of information.