SlideShare a Scribd company logo
1 of 17
Dyslexia and Digital Design 
AbilityNet Webinar 
11 November 2014 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars
Welcome 
Joe Chidzik 
AbilityNet 
Robin Christopherson 
AbilityNet 
Mark Walker 
AbilityNet 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars
Dyslexia and Digital Design 
6 million reasons to think about digital design 
A user-centred approach 
The business case 
Multi-platform – web, app, email, paper… 
Issues faced by people with Dyslexia 
Design challenges it presents 
Common solutions 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
3
AbilityNet 
Adapting Technology. Changing Lives. 
Accessibility Services 
• Accessibility Audits 
• User testing 
• Consultancy 
• Accreditation 
• Training 
Workplace Assessment Services 
Free IT Support for 
Disabled People 
My Computer My Way 
Tech4Good Awards 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars
What is Dyslexia? 
Wikipedia: 
• Dyslexia, or developmental reading disorder, is characterised 
by difficulty with learning to read fluently and with accurate 
comprehension despite normal or above-average intelligence 
• Dyslexia is the most common learning difficulty and most recognised 
reading disorder 
Related issues include Dyspraxia and Dyscalculia 
It is estimated that it affects at least 6 million people in the UK, 4 million 
of those severely 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
5
What is the Impact? 
1. For the individual trying to use your service: 
• Reading 
• Comprehension 
• Time needed to complete tasks 
2. For your team building digital services and tools: 
• Like most accessibility issues these can be addressed through 
good usability practice 
• But there are some dyslexia-specific issues, especially 
vocabulary, colour and layout 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
6
Digital design in practice 
1. Who? 
• Content creation – editorial, marketing, brand owners 
• Designers – graphics, look and feel, navigation, layout, user 
experience 
• Developers – the code that makes it work 
2. What? 
• Websites – multi-platform 
• Apps 
• Documents – esp PDFs 
• Guidelines 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
7
Put yourself in your customer’s shoes 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
8 
www.webaim.org/simulations/dyslexia
Simulators and other tools 
Video showing different aspects of 
Dyslexia 
• www.youtube.com/abilitynet 
Readability test 
• juicystudio.com/services/readabil 
ity.php#readingresults 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
9
Editorial and content issues 
1. Structure 
• Edit and organise content carefully 
2. Context 
• Don’t rely on the content on the page 
• Offer downloads and/or printed versions 
3. Vocabulary 
• Needs clarity and careful use of language 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
10
Designing for Dyslexia 
Look and feel: 
1. Fonts 
• Consider style and size, don’t disable pinch zoom 
2. Colours 
• Readability, legibility, colour contrast, allow user controls 
3. Layout 
• White space, line spacing, consistent navigation 
Give the user control 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
11
Manchester City Council 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
12
Designing for Dyslexia 
But also… 
4. Accepting user input 
• esp forms and associated error messages 
5. Time dependent functionality 
• Eg forms, layout, labels, carousel 
6. Accessibility features and help 
• Dyslexia-specific style sheet 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
13
Testing is vital 
1. A user-centred approach is key 
• Ask within the team working on the project? 
2. When? 
• Paper-based mock-ups 
• Consultants can review wireframe 
• Users usually involved in latter half of process 
3. Review feedback across team 
• Can be all sorts of issues raised 
• Often fairly simple eg location of next and back buttons 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
14
Useful links 
1. AbilityNet Factsheets 
2. WebAim simulator 
3. British Dyslexia Association 
4. ISC Guidelines from 2002 
wiki.cetis.ac.uk/Ten_Guidelines_for_Improving_Accessibility_for_People_with_Dyslexia 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 
15
Questions 
Please use the Questions box on GotoWebinar 
Future webinars: www.abilitynet.org.uk/webinars 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars
Contact Us 
sales@abilitynet.org.uk 
robin.christopherson@abilitynet.org.uk 
+44 (0) 1926 465 247 
@abilitynet 
Future webinars: www.abilitynet.org.uk/webinars 
AbilityNet Accessibility Services www.abilitynet.org.uk/webinars

More Related Content

What's hot

Household Insurance Sector Spotlight webinar April 2014
Household Insurance Sector Spotlight webinar April 2014Household Insurance Sector Spotlight webinar April 2014
Household Insurance Sector Spotlight webinar April 2014AbilityNet
 
Building Accessible Forms: Abilitynet Accessibility Webinar 26 Feb 2015
Building Accessible Forms: Abilitynet Accessibility Webinar 26 Feb 2015Building Accessible Forms: Abilitynet Accessibility Webinar 26 Feb 2015
Building Accessible Forms: Abilitynet Accessibility Webinar 26 Feb 2015AbilityNet
 
How Barclays made the business case for accessibility - webinar notes
How Barclays made the business case for accessibility - webinar notesHow Barclays made the business case for accessibility - webinar notes
How Barclays made the business case for accessibility - webinar notesAbilityNet
 
Building Accessible Apps and Barclays Banking App March 2015 final
Building Accessible Apps and Barclays Banking App March 2015 finalBuilding Accessible Apps and Barclays Banking App March 2015 final
Building Accessible Apps and Barclays Banking App March 2015 finalAbilityNet
 
The Business Case for Accessibility, AbilityNet Webinar 28 Nov 2013
The Business Case for Accessibility, AbilityNet Webinar 28 Nov 2013The Business Case for Accessibility, AbilityNet Webinar 28 Nov 2013
The Business Case for Accessibility, AbilityNet Webinar 28 Nov 2013AbilityNet
 
Don't disable me: How you can avoid creating barriers for disabled people
Don't disable me: How you can avoid creating barriers for disabled peopleDon't disable me: How you can avoid creating barriers for disabled people
Don't disable me: How you can avoid creating barriers for disabled peopleAbilityNet
 
The Big Hack and Purple Pound - Scope
The Big Hack and Purple Pound - ScopeThe Big Hack and Purple Pound - Scope
The Big Hack and Purple Pound - ScopeAbilityNet
 
How to run accessible online meetings - AbilityNet Live event, April 2020
How to run accessible online meetings - AbilityNet Live event, April 2020How to run accessible online meetings - AbilityNet Live event, April 2020
How to run accessible online meetings - AbilityNet Live event, April 2020AbilityNet
 
Three things for an accessibility help page - AbilityNet Webinar, 25 Septembe...
Three things for an accessibility help page - AbilityNet Webinar, 25 Septembe...Three things for an accessibility help page - AbilityNet Webinar, 25 Septembe...
Three things for an accessibility help page - AbilityNet Webinar, 25 Septembe...AbilityNet
 
IAAP Network and Learn 18 Aug 2021
IAAP Network and Learn 18 Aug 2021IAAP Network and Learn 18 Aug 2021
IAAP Network and Learn 18 Aug 2021AbilityNet
 
How technology can help people with dyslexia
How technology can help people with dyslexiaHow technology can help people with dyslexia
How technology can help people with dyslexiaAbilityNet
 
Top tips for dyslexia and technology
Top tips for dyslexia and technology Top tips for dyslexia and technology
Top tips for dyslexia and technology AbilityNet
 
How to recognise and promote a neurodiverse workforce
How to recognise and promote a neurodiverse workforceHow to recognise and promote a neurodiverse workforce
How to recognise and promote a neurodiverse workforceAbilityNet
 
Higher Education/Public Sector Update: Addressing Autism, Dyslexia, and Neuro...
Higher Education/Public Sector Update: Addressing Autism, Dyslexia, and Neuro...Higher Education/Public Sector Update: Addressing Autism, Dyslexia, and Neuro...
Higher Education/Public Sector Update: Addressing Autism, Dyslexia, and Neuro...AbilityNet
 
Web accessibility: It's everyone's responsibility
Web accessibility: It's everyone's responsibilityWeb accessibility: It's everyone's responsibility
Web accessibility: It's everyone's responsibilityAccess iQ
 
How to do accessible social media
How to do accessible social mediaHow to do accessible social media
How to do accessible social mediaAbilityNet
 
NDS Employment Conference
NDS Employment ConferenceNDS Employment Conference
NDS Employment ConferenceAccess iQ
 
HE/Public Sector Update: Accessible eLearning dos and don'ts with Susi Miller
HE/Public Sector Update: Accessible eLearning dos and don'ts with Susi MillerHE/Public Sector Update: Accessible eLearning dos and don'ts with Susi Miller
HE/Public Sector Update: Accessible eLearning dos and don'ts with Susi MillerAbilityNet
 
Professional Certificate in Web Accessibility case study
Professional Certificate in Web Accessibility case studyProfessional Certificate in Web Accessibility case study
Professional Certificate in Web Accessibility case studyMedia Access Australia
 
Supporting employment with accessible communications
Supporting employment with accessible communicationsSupporting employment with accessible communications
Supporting employment with accessible communicationsMedia Access Australia
 

What's hot (20)

Household Insurance Sector Spotlight webinar April 2014
Household Insurance Sector Spotlight webinar April 2014Household Insurance Sector Spotlight webinar April 2014
Household Insurance Sector Spotlight webinar April 2014
 
Building Accessible Forms: Abilitynet Accessibility Webinar 26 Feb 2015
Building Accessible Forms: Abilitynet Accessibility Webinar 26 Feb 2015Building Accessible Forms: Abilitynet Accessibility Webinar 26 Feb 2015
Building Accessible Forms: Abilitynet Accessibility Webinar 26 Feb 2015
 
How Barclays made the business case for accessibility - webinar notes
How Barclays made the business case for accessibility - webinar notesHow Barclays made the business case for accessibility - webinar notes
How Barclays made the business case for accessibility - webinar notes
 
Building Accessible Apps and Barclays Banking App March 2015 final
Building Accessible Apps and Barclays Banking App March 2015 finalBuilding Accessible Apps and Barclays Banking App March 2015 final
Building Accessible Apps and Barclays Banking App March 2015 final
 
The Business Case for Accessibility, AbilityNet Webinar 28 Nov 2013
The Business Case for Accessibility, AbilityNet Webinar 28 Nov 2013The Business Case for Accessibility, AbilityNet Webinar 28 Nov 2013
The Business Case for Accessibility, AbilityNet Webinar 28 Nov 2013
 
Don't disable me: How you can avoid creating barriers for disabled people
Don't disable me: How you can avoid creating barriers for disabled peopleDon't disable me: How you can avoid creating barriers for disabled people
Don't disable me: How you can avoid creating barriers for disabled people
 
The Big Hack and Purple Pound - Scope
The Big Hack and Purple Pound - ScopeThe Big Hack and Purple Pound - Scope
The Big Hack and Purple Pound - Scope
 
How to run accessible online meetings - AbilityNet Live event, April 2020
How to run accessible online meetings - AbilityNet Live event, April 2020How to run accessible online meetings - AbilityNet Live event, April 2020
How to run accessible online meetings - AbilityNet Live event, April 2020
 
Three things for an accessibility help page - AbilityNet Webinar, 25 Septembe...
Three things for an accessibility help page - AbilityNet Webinar, 25 Septembe...Three things for an accessibility help page - AbilityNet Webinar, 25 Septembe...
Three things for an accessibility help page - AbilityNet Webinar, 25 Septembe...
 
IAAP Network and Learn 18 Aug 2021
IAAP Network and Learn 18 Aug 2021IAAP Network and Learn 18 Aug 2021
IAAP Network and Learn 18 Aug 2021
 
How technology can help people with dyslexia
How technology can help people with dyslexiaHow technology can help people with dyslexia
How technology can help people with dyslexia
 
Top tips for dyslexia and technology
Top tips for dyslexia and technology Top tips for dyslexia and technology
Top tips for dyslexia and technology
 
How to recognise and promote a neurodiverse workforce
How to recognise and promote a neurodiverse workforceHow to recognise and promote a neurodiverse workforce
How to recognise and promote a neurodiverse workforce
 
Higher Education/Public Sector Update: Addressing Autism, Dyslexia, and Neuro...
Higher Education/Public Sector Update: Addressing Autism, Dyslexia, and Neuro...Higher Education/Public Sector Update: Addressing Autism, Dyslexia, and Neuro...
Higher Education/Public Sector Update: Addressing Autism, Dyslexia, and Neuro...
 
Web accessibility: It's everyone's responsibility
Web accessibility: It's everyone's responsibilityWeb accessibility: It's everyone's responsibility
Web accessibility: It's everyone's responsibility
 
How to do accessible social media
How to do accessible social mediaHow to do accessible social media
How to do accessible social media
 
NDS Employment Conference
NDS Employment ConferenceNDS Employment Conference
NDS Employment Conference
 
HE/Public Sector Update: Accessible eLearning dos and don'ts with Susi Miller
HE/Public Sector Update: Accessible eLearning dos and don'ts with Susi MillerHE/Public Sector Update: Accessible eLearning dos and don'ts with Susi Miller
HE/Public Sector Update: Accessible eLearning dos and don'ts with Susi Miller
 
Professional Certificate in Web Accessibility case study
Professional Certificate in Web Accessibility case studyProfessional Certificate in Web Accessibility case study
Professional Certificate in Web Accessibility case study
 
Supporting employment with accessible communications
Supporting employment with accessible communicationsSupporting employment with accessible communications
Supporting employment with accessible communications
 

Similar to Dyslexia and Digital Design: websites, apps and more, November 2014

The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...
The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...
The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...Media Access Australia
 
Complementing Accessibility Standards with Evidence of Commitment and Progres...
Complementing Accessibility Standards with Evidence of Commitment and Progres...Complementing Accessibility Standards with Evidence of Commitment and Progres...
Complementing Accessibility Standards with Evidence of Commitment and Progres...Sarah Horton
 
Ud in-curriculum-4 accessu-2018 (howard-lydia combined-nn)
Ud in-curriculum-4 accessu-2018 (howard-lydia combined-nn)Ud in-curriculum-4 accessu-2018 (howard-lydia combined-nn)
Ud in-curriculum-4 accessu-2018 (howard-lydia combined-nn)Howard Kramer
 
Microsoft Accessibility & Symbol Messenger
Microsoft Accessibility & Symbol MessengerMicrosoft Accessibility & Symbol Messenger
Microsoft Accessibility & Symbol MessengerLeadin
 
UXPA2019 Enhancing the User Experience for People with Disabilities: Top 10 ...
UXPA2019  Enhancing the User Experience for People with Disabilities: Top 10 ...UXPA2019  Enhancing the User Experience for People with Disabilities: Top 10 ...
UXPA2019 Enhancing the User Experience for People with Disabilities: Top 10 ...UXPA International
 
Web accessibility workshop 1
Web accessibility workshop 1Web accessibility workshop 1
Web accessibility workshop 1Vladimir Tomberg
 
Web For All
Web For AllWeb For All
Web For AllISOCHK
 
2016 11-28 t4-i_steppingstones
2016 11-28 t4-i_steppingstones2016 11-28 t4-i_steppingstones
2016 11-28 t4-i_steppingstonesSteve Lee
 
User Testing for Accessibility
User Testing for AccessibilityUser Testing for Accessibility
User Testing for AccessibilityUsability Matters
 
ATAGTR2017 SPEAKING EYE for differently abled people to see the web content
ATAGTR2017 SPEAKING EYE for differently abled people to see the web contentATAGTR2017 SPEAKING EYE for differently abled people to see the web content
ATAGTR2017 SPEAKING EYE for differently abled people to see the web contentAgile Testing Alliance
 
Neil squire jailbreak lms moodle accessibility
Neil squire   jailbreak lms moodle accessibilityNeil squire   jailbreak lms moodle accessibility
Neil squire jailbreak lms moodle accessibilityChad Leaman
 
Scribe Academy™ presents - Web Accessibility for Town and Parish Councils by...
Scribe Academy™  presents - Web Accessibility for Town and Parish Councils by...Scribe Academy™  presents - Web Accessibility for Town and Parish Councils by...
Scribe Academy™ presents - Web Accessibility for Town and Parish Councils by...Scribe
 
SIGNA11Y - Speaker Presentations
SIGNA11Y - Speaker PresentationsSIGNA11Y - Speaker Presentations
SIGNA11Y - Speaker PresentationsCello Signal
 
Accessible Web Design
Accessible Web DesignAccessible Web Design
Accessible Web Design3Play Media
 
Case Study: Toward Building a New Intranet
Case Study: Toward Building a New IntranetCase Study: Toward Building a New Intranet
Case Study: Toward Building a New IntranetAndrew Ho
 
Empathy training & the accessible web experience
Empathy training & the accessible web experienceEmpathy training & the accessible web experience
Empathy training & the accessible web experienceMedia Access Australia
 
The what, why, and how of accessibility
The what, why, and how of accessibilityThe what, why, and how of accessibility
The what, why, and how of accessibility3Play Media
 
WordPress and Web Accessibility - 2013
WordPress and Web Accessibility - 2013WordPress and Web Accessibility - 2013
WordPress and Web Accessibility - 2013Graham Armfield
 

Similar to Dyslexia and Digital Design: websites, apps and more, November 2014 (20)

The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...
The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...
The NDIS: a role-based ICT approach - Dr Scott Hollier at the Disability Empl...
 
Complementing Accessibility Standards with Evidence of Commitment and Progres...
Complementing Accessibility Standards with Evidence of Commitment and Progres...Complementing Accessibility Standards with Evidence of Commitment and Progres...
Complementing Accessibility Standards with Evidence of Commitment and Progres...
 
Ud in-curriculum-4 accessu-2018 (howard-lydia combined-nn)
Ud in-curriculum-4 accessu-2018 (howard-lydia combined-nn)Ud in-curriculum-4 accessu-2018 (howard-lydia combined-nn)
Ud in-curriculum-4 accessu-2018 (howard-lydia combined-nn)
 
Microsoft Accessibility & Symbol Messenger
Microsoft Accessibility & Symbol MessengerMicrosoft Accessibility & Symbol Messenger
Microsoft Accessibility & Symbol Messenger
 
UXPA2019 Enhancing the User Experience for People with Disabilities: Top 10 ...
UXPA2019  Enhancing the User Experience for People with Disabilities: Top 10 ...UXPA2019  Enhancing the User Experience for People with Disabilities: Top 10 ...
UXPA2019 Enhancing the User Experience for People with Disabilities: Top 10 ...
 
Web accessibility workshop 1
Web accessibility workshop 1Web accessibility workshop 1
Web accessibility workshop 1
 
Web For All
Web For AllWeb For All
Web For All
 
Accessibilitytesting public
Accessibilitytesting publicAccessibilitytesting public
Accessibilitytesting public
 
2016 11-28 t4-i_steppingstones
2016 11-28 t4-i_steppingstones2016 11-28 t4-i_steppingstones
2016 11-28 t4-i_steppingstones
 
User Testing for Accessibility
User Testing for AccessibilityUser Testing for Accessibility
User Testing for Accessibility
 
ATAGTR2017 SPEAKING EYE for differently abled people to see the web content
ATAGTR2017 SPEAKING EYE for differently abled people to see the web contentATAGTR2017 SPEAKING EYE for differently abled people to see the web content
ATAGTR2017 SPEAKING EYE for differently abled people to see the web content
 
Designing for Everybody Workshop
Designing for Everybody WorkshopDesigning for Everybody Workshop
Designing for Everybody Workshop
 
Neil squire jailbreak lms moodle accessibility
Neil squire   jailbreak lms moodle accessibilityNeil squire   jailbreak lms moodle accessibility
Neil squire jailbreak lms moodle accessibility
 
Scribe Academy™ presents - Web Accessibility for Town and Parish Councils by...
Scribe Academy™  presents - Web Accessibility for Town and Parish Councils by...Scribe Academy™  presents - Web Accessibility for Town and Parish Councils by...
Scribe Academy™ presents - Web Accessibility for Town and Parish Councils by...
 
SIGNA11Y - Speaker Presentations
SIGNA11Y - Speaker PresentationsSIGNA11Y - Speaker Presentations
SIGNA11Y - Speaker Presentations
 
Accessible Web Design
Accessible Web DesignAccessible Web Design
Accessible Web Design
 
Case Study: Toward Building a New Intranet
Case Study: Toward Building a New IntranetCase Study: Toward Building a New Intranet
Case Study: Toward Building a New Intranet
 
Empathy training & the accessible web experience
Empathy training & the accessible web experienceEmpathy training & the accessible web experience
Empathy training & the accessible web experience
 
The what, why, and how of accessibility
The what, why, and how of accessibilityThe what, why, and how of accessibility
The what, why, and how of accessibility
 
WordPress and Web Accessibility - 2013
WordPress and Web Accessibility - 2013WordPress and Web Accessibility - 2013
WordPress and Web Accessibility - 2013
 

More from AbilityNet

What's New in WCAG 2.2? - AbilityNet webinar
What's New in WCAG 2.2? - AbilityNet webinarWhat's New in WCAG 2.2? - AbilityNet webinar
What's New in WCAG 2.2? - AbilityNet webinarAbilityNet
 
Webinar: How to avoid the 12 Scams of Christmas
Webinar: How to avoid the 12 Scams of ChristmasWebinar: How to avoid the 12 Scams of Christmas
Webinar: How to avoid the 12 Scams of ChristmasAbilityNet
 
WCAG 2.2 - An Overview of the New Accessibility Guidelines.pptx
WCAG 2.2 - An Overview of the New Accessibility Guidelines.pptxWCAG 2.2 - An Overview of the New Accessibility Guidelines.pptx
WCAG 2.2 - An Overview of the New Accessibility Guidelines.pptxAbilityNet
 
Attitudes to Digital Accessibility Survey results Oct 2023 webinar
Attitudes to Digital Accessibility Survey results Oct 2023 webinarAttitudes to Digital Accessibility Survey results Oct 2023 webinar
Attitudes to Digital Accessibility Survey results Oct 2023 webinarAbilityNet
 
Tech Tools for Dyslexia at work, in education and at home
Tech Tools for Dyslexia at work, in education and at homeTech Tools for Dyslexia at work, in education and at home
Tech Tools for Dyslexia at work, in education and at homeAbilityNet
 
How will artificial intelligence change accessibility testing.pptx
How will artificial intelligence change accessibility testing.pptxHow will artificial intelligence change accessibility testing.pptx
How will artificial intelligence change accessibility testing.pptxAbilityNet
 
Top tips for boosting your digital skills, with BT Group and Age UK
Top tips for boosting your digital skills, with BT Group and Age UKTop tips for boosting your digital skills, with BT Group and Age UK
Top tips for boosting your digital skills, with BT Group and Age UKAbilityNet
 
How to make remote and hybrid work accessible for every employee
How to make remote and hybrid work accessible for every employeeHow to make remote and hybrid work accessible for every employee
How to make remote and hybrid work accessible for every employeeAbilityNet
 
How to improve accessibility in procurement webinar
How to improve accessibility in procurement webinarHow to improve accessibility in procurement webinar
How to improve accessibility in procurement webinarAbilityNet
 
How volunteering can benefit you or your organisation, with Capgemini
How volunteering can benefit you or your organisation, with CapgeminiHow volunteering can benefit you or your organisation, with Capgemini
How volunteering can benefit you or your organisation, with CapgeminiAbilityNet
 
Multiple Sclerosis: How tech can support you
Multiple Sclerosis: How tech can support youMultiple Sclerosis: How tech can support you
Multiple Sclerosis: How tech can support youAbilityNet
 
Inclusive employee experience in the finance and insurance sector
Inclusive employee experience in the finance and insurance sectorInclusive employee experience in the finance and insurance sector
Inclusive employee experience in the finance and insurance sectorAbilityNet
 
How the right tech can make the NHS accessible to all FINAL.pptx
How the right tech can make the NHS accessible to all FINAL.pptxHow the right tech can make the NHS accessible to all FINAL.pptx
How the right tech can make the NHS accessible to all FINAL.pptxAbilityNet
 
Higher Education PSBAR accessibility requirements
Higher Education PSBAR accessibility requirementsHigher Education PSBAR accessibility requirements
Higher Education PSBAR accessibility requirementsAbilityNet
 
Accessibility Insights with David Padmore and Matt Simpson of ITV.pptx
Accessibility Insights with David Padmore and Matt Simpson of ITV.pptxAccessibility Insights with David Padmore and Matt Simpson of ITV.pptx
Accessibility Insights with David Padmore and Matt Simpson of ITV.pptxAbilityNet
 
Top tips for how tech can help with hearing loss
Top tips for how tech can help with hearing lossTop tips for how tech can help with hearing loss
Top tips for how tech can help with hearing lossAbilityNet
 
Accessibility Insights with Natalie Tucker of Spotify.pptx
Accessibility Insights with Natalie Tucker of Spotify.pptxAccessibility Insights with Natalie Tucker of Spotify.pptx
Accessibility Insights with Natalie Tucker of Spotify.pptxAbilityNet
 
Don't disable me: how language, organisational culture and equipment enables ...
Don't disable me: how language, organisational culture and equipment enables ...Don't disable me: how language, organisational culture and equipment enables ...
Don't disable me: how language, organisational culture and equipment enables ...AbilityNet
 
Accessibility Insights Heather Dowdy 2022
Accessibility Insights Heather Dowdy 2022Accessibility Insights Heather Dowdy 2022
Accessibility Insights Heather Dowdy 2022AbilityNet
 
How accessibility improves SEO.pptx
How accessibility improves SEO.pptxHow accessibility improves SEO.pptx
How accessibility improves SEO.pptxAbilityNet
 

More from AbilityNet (20)

What's New in WCAG 2.2? - AbilityNet webinar
What's New in WCAG 2.2? - AbilityNet webinarWhat's New in WCAG 2.2? - AbilityNet webinar
What's New in WCAG 2.2? - AbilityNet webinar
 
Webinar: How to avoid the 12 Scams of Christmas
Webinar: How to avoid the 12 Scams of ChristmasWebinar: How to avoid the 12 Scams of Christmas
Webinar: How to avoid the 12 Scams of Christmas
 
WCAG 2.2 - An Overview of the New Accessibility Guidelines.pptx
WCAG 2.2 - An Overview of the New Accessibility Guidelines.pptxWCAG 2.2 - An Overview of the New Accessibility Guidelines.pptx
WCAG 2.2 - An Overview of the New Accessibility Guidelines.pptx
 
Attitudes to Digital Accessibility Survey results Oct 2023 webinar
Attitudes to Digital Accessibility Survey results Oct 2023 webinarAttitudes to Digital Accessibility Survey results Oct 2023 webinar
Attitudes to Digital Accessibility Survey results Oct 2023 webinar
 
Tech Tools for Dyslexia at work, in education and at home
Tech Tools for Dyslexia at work, in education and at homeTech Tools for Dyslexia at work, in education and at home
Tech Tools for Dyslexia at work, in education and at home
 
How will artificial intelligence change accessibility testing.pptx
How will artificial intelligence change accessibility testing.pptxHow will artificial intelligence change accessibility testing.pptx
How will artificial intelligence change accessibility testing.pptx
 
Top tips for boosting your digital skills, with BT Group and Age UK
Top tips for boosting your digital skills, with BT Group and Age UKTop tips for boosting your digital skills, with BT Group and Age UK
Top tips for boosting your digital skills, with BT Group and Age UK
 
How to make remote and hybrid work accessible for every employee
How to make remote and hybrid work accessible for every employeeHow to make remote and hybrid work accessible for every employee
How to make remote and hybrid work accessible for every employee
 
How to improve accessibility in procurement webinar
How to improve accessibility in procurement webinarHow to improve accessibility in procurement webinar
How to improve accessibility in procurement webinar
 
How volunteering can benefit you or your organisation, with Capgemini
How volunteering can benefit you or your organisation, with CapgeminiHow volunteering can benefit you or your organisation, with Capgemini
How volunteering can benefit you or your organisation, with Capgemini
 
Multiple Sclerosis: How tech can support you
Multiple Sclerosis: How tech can support youMultiple Sclerosis: How tech can support you
Multiple Sclerosis: How tech can support you
 
Inclusive employee experience in the finance and insurance sector
Inclusive employee experience in the finance and insurance sectorInclusive employee experience in the finance and insurance sector
Inclusive employee experience in the finance and insurance sector
 
How the right tech can make the NHS accessible to all FINAL.pptx
How the right tech can make the NHS accessible to all FINAL.pptxHow the right tech can make the NHS accessible to all FINAL.pptx
How the right tech can make the NHS accessible to all FINAL.pptx
 
Higher Education PSBAR accessibility requirements
Higher Education PSBAR accessibility requirementsHigher Education PSBAR accessibility requirements
Higher Education PSBAR accessibility requirements
 
Accessibility Insights with David Padmore and Matt Simpson of ITV.pptx
Accessibility Insights with David Padmore and Matt Simpson of ITV.pptxAccessibility Insights with David Padmore and Matt Simpson of ITV.pptx
Accessibility Insights with David Padmore and Matt Simpson of ITV.pptx
 
Top tips for how tech can help with hearing loss
Top tips for how tech can help with hearing lossTop tips for how tech can help with hearing loss
Top tips for how tech can help with hearing loss
 
Accessibility Insights with Natalie Tucker of Spotify.pptx
Accessibility Insights with Natalie Tucker of Spotify.pptxAccessibility Insights with Natalie Tucker of Spotify.pptx
Accessibility Insights with Natalie Tucker of Spotify.pptx
 
Don't disable me: how language, organisational culture and equipment enables ...
Don't disable me: how language, organisational culture and equipment enables ...Don't disable me: how language, organisational culture and equipment enables ...
Don't disable me: how language, organisational culture and equipment enables ...
 
Accessibility Insights Heather Dowdy 2022
Accessibility Insights Heather Dowdy 2022Accessibility Insights Heather Dowdy 2022
Accessibility Insights Heather Dowdy 2022
 
How accessibility improves SEO.pptx
How accessibility improves SEO.pptxHow accessibility improves SEO.pptx
How accessibility improves SEO.pptx
 

Recently uploaded

NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...Amil baba
 
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service 🧵
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service  🧵CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service  🧵
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service 🧵anilsa9823
 
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdfThe_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdfAmirYakdi
 
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...Yantram Animation Studio Corporation
 
Fashion trends before and after covid.pptx
Fashion trends before and after covid.pptxFashion trends before and after covid.pptx
Fashion trends before and after covid.pptxVanshNarang19
 
DragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxDragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxmirandajeremy200221
 
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...Suhani Kapoor
 
Revit Understanding Reference Planes and Reference lines in Revit for Family ...
Revit Understanding Reference Planes and Reference lines in Revit for Family ...Revit Understanding Reference Planes and Reference lines in Revit for Family ...
Revit Understanding Reference Planes and Reference lines in Revit for Family ...Narsimha murthy
 
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...babafaisel
 
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779Delhi Call girls
 
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...Suhani Kapoor
 
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts ServiceCall Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Servicejennyeacort
 
Recommendable # 971589162217 # philippine Young Call Girls in Dubai By Marina...
Recommendable # 971589162217 # philippine Young Call Girls in Dubai By Marina...Recommendable # 971589162217 # philippine Young Call Girls in Dubai By Marina...
Recommendable # 971589162217 # philippine Young Call Girls in Dubai By Marina...home
 
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service AmravatiVIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service AmravatiSuhani Kapoor
 
VIP Call Girls Bhiwandi Ananya 8250192130 Independent Escort Service Bhiwandi
VIP Call Girls Bhiwandi Ananya 8250192130 Independent Escort Service BhiwandiVIP Call Girls Bhiwandi Ananya 8250192130 Independent Escort Service Bhiwandi
VIP Call Girls Bhiwandi Ananya 8250192130 Independent Escort Service BhiwandiSuhani Kapoor
 
Design Portfolio - 2024 - William Vickery
Design Portfolio - 2024 - William VickeryDesign Portfolio - 2024 - William Vickery
Design Portfolio - 2024 - William VickeryWilliamVickery6
 
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝soniya singh
 
How to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our SiteHow to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our Sitegalleryaagency
 
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfChapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfParomita Roy
 
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceCALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceanilsa9823
 

Recently uploaded (20)

NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
NO1 Famous Amil Baba In Karachi Kala Jadu In Karachi Amil baba In Karachi Add...
 
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service 🧵
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service  🧵CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service  🧵
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service 🧵
 
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdfThe_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
 
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
Captivating Charm: Exploring Marseille's Hillside Villas with Our 3D Architec...
 
Fashion trends before and after covid.pptx
Fashion trends before and after covid.pptxFashion trends before and after covid.pptx
Fashion trends before and after covid.pptx
 
DragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxDragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptx
 
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
 
Revit Understanding Reference Planes and Reference lines in Revit for Family ...
Revit Understanding Reference Planes and Reference lines in Revit for Family ...Revit Understanding Reference Planes and Reference lines in Revit for Family ...
Revit Understanding Reference Planes and Reference lines in Revit for Family ...
 
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
 
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
 
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
VIP Russian Call Girls in Saharanpur Deepika 8250192130 Independent Escort Se...
 
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts ServiceCall Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
Call Girls In Safdarjung Enclave 24/7✡️9711147426✡️ Escorts Service
 
Recommendable # 971589162217 # philippine Young Call Girls in Dubai By Marina...
Recommendable # 971589162217 # philippine Young Call Girls in Dubai By Marina...Recommendable # 971589162217 # philippine Young Call Girls in Dubai By Marina...
Recommendable # 971589162217 # philippine Young Call Girls in Dubai By Marina...
 
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service AmravatiVIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
 
VIP Call Girls Bhiwandi Ananya 8250192130 Independent Escort Service Bhiwandi
VIP Call Girls Bhiwandi Ananya 8250192130 Independent Escort Service BhiwandiVIP Call Girls Bhiwandi Ananya 8250192130 Independent Escort Service Bhiwandi
VIP Call Girls Bhiwandi Ananya 8250192130 Independent Escort Service Bhiwandi
 
Design Portfolio - 2024 - William Vickery
Design Portfolio - 2024 - William VickeryDesign Portfolio - 2024 - William Vickery
Design Portfolio - 2024 - William Vickery
 
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Okhla Delhi 💯Call Us 🔝8264348440🔝
 
How to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our SiteHow to Be Famous in your Field just visit our Site
How to Be Famous in your Field just visit our Site
 
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfChapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
 
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceCALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
 

Dyslexia and Digital Design: websites, apps and more, November 2014

  • 1. Dyslexia and Digital Design AbilityNet Webinar 11 November 2014 AbilityNet Accessibility Services www.abilitynet.org.uk/webinars
  • 2. Welcome Joe Chidzik AbilityNet Robin Christopherson AbilityNet Mark Walker AbilityNet AbilityNet Accessibility Services www.abilitynet.org.uk/webinars
  • 3. Dyslexia and Digital Design 6 million reasons to think about digital design A user-centred approach The business case Multi-platform – web, app, email, paper… Issues faced by people with Dyslexia Design challenges it presents Common solutions AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 3
  • 4. AbilityNet Adapting Technology. Changing Lives. Accessibility Services • Accessibility Audits • User testing • Consultancy • Accreditation • Training Workplace Assessment Services Free IT Support for Disabled People My Computer My Way Tech4Good Awards AbilityNet Accessibility Services www.abilitynet.org.uk/webinars
  • 5. What is Dyslexia? Wikipedia: • Dyslexia, or developmental reading disorder, is characterised by difficulty with learning to read fluently and with accurate comprehension despite normal or above-average intelligence • Dyslexia is the most common learning difficulty and most recognised reading disorder Related issues include Dyspraxia and Dyscalculia It is estimated that it affects at least 6 million people in the UK, 4 million of those severely AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 5
  • 6. What is the Impact? 1. For the individual trying to use your service: • Reading • Comprehension • Time needed to complete tasks 2. For your team building digital services and tools: • Like most accessibility issues these can be addressed through good usability practice • But there are some dyslexia-specific issues, especially vocabulary, colour and layout AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 6
  • 7. Digital design in practice 1. Who? • Content creation – editorial, marketing, brand owners • Designers – graphics, look and feel, navigation, layout, user experience • Developers – the code that makes it work 2. What? • Websites – multi-platform • Apps • Documents – esp PDFs • Guidelines AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 7
  • 8. Put yourself in your customer’s shoes AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 8 www.webaim.org/simulations/dyslexia
  • 9. Simulators and other tools Video showing different aspects of Dyslexia • www.youtube.com/abilitynet Readability test • juicystudio.com/services/readabil ity.php#readingresults AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 9
  • 10. Editorial and content issues 1. Structure • Edit and organise content carefully 2. Context • Don’t rely on the content on the page • Offer downloads and/or printed versions 3. Vocabulary • Needs clarity and careful use of language AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 10
  • 11. Designing for Dyslexia Look and feel: 1. Fonts • Consider style and size, don’t disable pinch zoom 2. Colours • Readability, legibility, colour contrast, allow user controls 3. Layout • White space, line spacing, consistent navigation Give the user control AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 11
  • 12. Manchester City Council AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 12
  • 13. Designing for Dyslexia But also… 4. Accepting user input • esp forms and associated error messages 5. Time dependent functionality • Eg forms, layout, labels, carousel 6. Accessibility features and help • Dyslexia-specific style sheet AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 13
  • 14. Testing is vital 1. A user-centred approach is key • Ask within the team working on the project? 2. When? • Paper-based mock-ups • Consultants can review wireframe • Users usually involved in latter half of process 3. Review feedback across team • Can be all sorts of issues raised • Often fairly simple eg location of next and back buttons AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 14
  • 15. Useful links 1. AbilityNet Factsheets 2. WebAim simulator 3. British Dyslexia Association 4. ISC Guidelines from 2002 wiki.cetis.ac.uk/Ten_Guidelines_for_Improving_Accessibility_for_People_with_Dyslexia AbilityNet Accessibility Services www.abilitynet.org.uk/webinars 15
  • 16. Questions Please use the Questions box on GotoWebinar Future webinars: www.abilitynet.org.uk/webinars AbilityNet Accessibility Services www.abilitynet.org.uk/webinars
  • 17. Contact Us sales@abilitynet.org.uk robin.christopherson@abilitynet.org.uk +44 (0) 1926 465 247 @abilitynet Future webinars: www.abilitynet.org.uk/webinars AbilityNet Accessibility Services www.abilitynet.org.uk/webinars

Editor's Notes

  1. Mark will welcome people and make sure tech is working
  2. Mark introduces each person and asks them to say what their role is
  3. Mark gives overview of what we will cover
  4. Mark We work with some of the biggest names in global business, delivering world class services. They use us because they are clear about the business case
  5. Robin Includes AbilityNet view about disability
  6. Mark to ask Robin
  7. Mark to run through Then to ask Joe of his experience when working with teams
  8. Mark to show this in action
  9. Mark to mention YouTube video and ask Joe about the Juicy Studios readability tool
  10. Mark to cover this and ask Joe for his thoughts on how designers work with content creation process
  11. Mark to ask Joe to talk to this And ask Robin for any additional comments
  12. Mark to show this as an example of user controls
  13. Mark to ask Joe to talk to this And ask Robin for any additional comments
  14. Mark to ask Joe about this
  15. Mark to talk to this and ask audience for their tips
  16. Mark will manage the Q and A and try to involve everyone in the replies
  17. Mark will sum up and say thank you