This document provides an overview of content analysis as a research technique. It defines content analysis as objective, systematic analysis and categorization of communication content. The workshop covers the procedures of content analysis, including design, unitizing, sampling, coding, drawing inferences and validation. Examples of using content analysis to analyze text data from interviews are presented, showing coding categories, frequency calculations and correlations. Content analysis is described as a useful technique for making inferences from qualitative data in an objective and replicable manner.