The document discusses qualitative content analysis. It defines content analysis as the systematic classification and interpretation of text through coding and identifying themes. Content analysis allows researchers to understand social reality and explore meanings in a scientific manner. It can use inductive or deductive approaches to analyze data. Unique characteristics include flexibility in approaches and ability to extract manifest and latent meanings from text. Researchers use content analysis to describe message characteristics and identify themes. The process involves defining a research question, sampling material, developing a coding scheme of themes, coding the content, and analyzing results both qualitatively and quantitatively. Validity and reliability are also addressed.