To pursue my career in a reputable organization where I can best utilize my skills and knowledge and setup an enjoyable career for myself

1. Eslam Nagah Ahmed Abdullah
Faysal ,Giza ,Egypt
01100990028 - 01128835590
eslamnagah22@gmail.com
PERSONAL INFORMATION :
Birth of date : 25 April 1993
Nationality : Egyptian
Military Service : exempted
EDUCATION :
Madina Higher Institute For International Languages , English Department (2012 –
2015)
High School : Ahmed Bahgat
OBJECTIVE
Seeking a challenging position in an organization where my leadership and interpersonal
skills can be applied and further developed.
EMPLOYMENT HISTORY:
Jan 2016 – Septemper 2017
Allianz Egypt
Position: Sales Representative, ASF Department (Direct sales).
Job Purpose : Insurance sales agents help insurance companies generate new business by
contacting potential customers and selling one or more types of insurance. Also explain
various insurance policies and help clients choose plans that suit them.
Job Responsibilities:
Develops base for long-term sources of clients by using referrals, occupational, and
special-interest groups to compile lists of prospects.
Interview prospective clients to get data about their financial resources and discuss
existing coverage
Analyse clients’ current insurance policies and suggest additions or changes
Customize insurance programs to suit individual clients
Enhances insurance agency reputation by accepting ownership for accomplishing new
and different requests; exploring opportunities to add value to job accomplishments.

2. Sep ‫ـــ‬ Oct 2015
EGEC Consulting engineering company
Position : HR Generalist
Job Purpose : manage the day-to-day operations of the Human Resource office. Manage the
administration of the human resources policies, procedures and programs. Carrie out
responsibilities in the following functional areas: departmental development, employee
relations, training and development, benefits, compensation, organizational development,
and employment.
Job Responsibilities:
Recruiting and staffing logistics.
Organizational and space planning.
Organization development.
Employee orientation, development, and training.
Policy development and documentation.
Compensation and benefits administration.
Employee safety, life and health insurance.
August 2015
Laxpedia Travel
Position : Customer Service Representative
Job Purpose : helping members of the public select and organise their ideal holiday on a
limited budget.
Job Responsibilities :
Plan and sell transportations, accommodations, insurance and other travel services.
Cooperate with clients to determine their needs and advise them appropriate.
Destination, modes of transportations, travel dates, costs and accommodations.
Book transportation, make hotel reservations and collect payment/fees.
Deal with occurring travel problems, complaints or refunds.
June. 2014 - October 2014
Etisal International Outsource (Etisalat account )
Position: Telesales Agent.
Job Purpose: contribute in generating sales for my company. Responsible for closing sales
deals over the phone and maintaining good customer relationships.
Job Responsibilities:
Contact potential or existing customers to inform them about a product or service using
scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation

3. June. 2012 – August.2014
Al Fouad Medical Lab
Position : Receptionist
Job Purpose : Responsible for the reception area of the laboratory and provide clerical
assistance to the laboratory staff as required.
Job Responsibilities:
Greet and ‘sign in’ all visitors to the laboratory and notify the relevant laboratory
personnel.
Answer incoming phone calls and emails promptly
Take receipt of deliveries
Ensure the reception area, including foyer, are kept clean, safe and tidy at all times
Filing of patient records in a timely manner
Responsible for the archiving of laboratory data.
Assist Laboratory staff with administration tasks as required.
COURSES ATTENDED:
Business English course
Customer Service course
Human Resources Course
Marketing Course
Soft Skills Course.
LANGUAGE SKILLS:
English : Good command Spoken and Written
COMPUTER SKILLS:
Microsoft office applications ( Word, Excel, Powerpoint )
PERSONAL QUALITIES & Skills
Self-motivated and willing to develop and take on new challenges.
Excellent communication skills.
Good team player and can work individually.
Approachable and maintains a professional but friendly work manner.
Hard worker.
Eager to learn.
Helpful.
Work under pressure.
Ambitious.
Quick learner.
INTERESTS:
Reading, Internet, enjoying Cairo night life.
Reference
Available upon request