The document discusses the challenges facing newspapers from economic downturn and disruption from the internet. It notes that while all newsmedia companies face economic issues, the problems are most severe for newspapers in the US and UK due to high debt loads. It examines factors unique and not unique to the US/UK newspaper industries, and considers different potential outcomes for newspapers through 2020 depending on the scale of disruption from the internet. The document advocates that newspapers adapt by becoming multi-media providers of audience solutions rather than focusing only on print.
1. >> Earl J. Wilkinson
Executive Director and CEO | INMA
The Newsmedia Outlook
Last Moments of Danger, Last Moments of Opportunity
2.
3. All newsmedia companies
face economic downturn
Confusing the worst downturn
in 8 decades
A lot of hysteria with
journalists writing about
journalists
Recession-ridden
newspapers
Debt-ridden newspapers
Most debt-ridden newspapers
concentrated in U.S., U.K.
What I learned from my talks
with INMA publishers
5. How discussions in New York and London affect advertising
thinking
The megaphones
6. Is what’s happening in
U.S./U.K. tip of iceberg?
Short-term (2009-2011): “no”
Beyond recession conditions,
horrific nature of certain
newspapers in these countries is
about debt
Acceleration of trends by
consumers and advertisers pre-
recession: internet, mobile
Factors: a) trend-lines of
demography and literacy; b)
broadband internet
penetration; c) business
models; d) national culture
7. What is unique
to U.S./U.K.?
Debt: Debt loads astronomical: McClatchy, Tribune, Lee, Star
Tribune, Philadelphia, Johnston Press, Trinity Mirror, others
Broadband: How high is broadband internet penetration?
Advertising: How mature are advertising markets?
Profitability: Expectation of high profit margins (20%-25%)?
Public perceptions: Poor public perception of news on
paper and your brand
8. What is not unique
to U.S./U.K.?
Capital budgets: Huge capital budgets tied up in printing
presses, not databases and CRM
Strange internal cultures: Editorial, production cultures
dominate over “market culture”
Vertical organisations: 19th
century silo’d organisational
structures that discourage communication, innovation
Collapse of classifieds: Global tsunami impacting real
estate, housing, automotive advertising
9. Vast majority of national newspaper industries will return to normal
Post-recession (2011)
Business
as usual
Symptoms
of change
Internet
disruption
Scale of
disruption
10. Some are seeing symptoms of structural change
Post-recession (2011)
Business
as usual
Symptoms
of change
Internet
disruption
Scale of
disruption
11. Others seeing internet destroy their countries’ business
models
Post-recession (2011)
Business
as usual
Symptoms
of change
Internet
disruption
Scale of
disruption
12. Others seeing internet destroy their countries’ business
models
Post-recession (2015)
Business
as usual
Symptoms
of change
Internet
disruption
Scale of
disruption
13. Others seeing internet destroy their countries’ business
models
Post-recession (2020)
Business
as usual
Symptoms
of change
Internet
disruption
Scale of
disruption
14. Certain business models
Certain business
circumstances
Certain market
environments
Recession exposes
vulnerabilities
Today’s newspaper isn’t
universally dying
15. Today’s presentation
1. Are we facing the death
of newspapers?
2. Prisms of strategic
planning
3. How can we create new
value by linking
“audience + content +
platform”?
4. How can we determine
the value of content?
18. U.S. advertising and
marketing share 2002-2012
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2002 2007 2012 (e)
Traditional
advertising
Traditional
marketing
Alternative
interactive
channels
Source: Veronis Suhler 2009
47% 32%41%
7% 27%13%
48% 42%46%
19. Advertising growth will return in
second/third quarters of 2010
100% broadband penetration
Doubling, tripling of broadband
speeds
Market saturation of smartphones
Where does what newspapers do
best fit in this world?
Where does advertising fit in this
Digital World?
Prism for planning
20. Less advertising, smaller companies
Less journalists, more editors
Replacing print complexity with digital complexity
More sales, more marketing, more research
Speed: product development, social media
More partnerships, less go-it-alone
Assumptions
22. Age of Mass Media
Newspapers
Television
Magazines
Radio
Outdoor
… we talked to the forest
23. Age of Niche Media
Zoned newspapers
Cable TV
Niche magazines
Niche radio
Outdoor
… we talked to the tree
in the forest
24. Age of Micro Media
Blogs
Social networks
SMS
Magazines-on-demand
Podcasts
E-mail
… we talked to the
leaves in the tree in
the forest (and the
leaves talked with
each other)
25.
26. Power of news on paper
Deep engagement
Deep loyalty and passion
A canvass of emotion
Opt-in medium to bypass avoiders of media
Excellent mass medium and niche medium
Tangible influencer of society
27. Marketing: a contest for the
consumer’s attention
In 2009, average consumer will see 1
million marketing messages (3,000 per day)
60% of Americans have home telephone on
a “no call” list
Spam filters prevent commercial e-mail to
reach consumers
Finland: 400,000 consumers register for list
… do not call, e-mail or mail me (10% of
population)
Technology now blocks or skips over
significant amounts of TV viewing
”Marketing is a contest
for people's attention.
Thirty years ago, people
gave you their attention
if you simply asked for it.
That's not true
anymore.”
-- Seth Godin
28. How do we evolve from audiences of
geography to audiences of passion
niches?
What is the best medium to reach
these audiences?
How do we balance our mass-market
societal role with how technology is
re-shaping audiences?
How do we acquire tools to engage
with micro-audiences?
Our choice: multi-media
providers of content and
audience solutions
“Newspapers” adapt to the
“Age of Micro
Media”
29. Print for mass-market
journalism and passionate
niche audiences
Web and mobile for timely
news
Mobile for location-based news
and advertising
Social networks for granular
New forms of content for
engagement: mashups, video
Our USPs are deep content,
deep audiences
Multi-media provider
of audience solutions
31. Print bundle protects all
Content Verticals
News
Sports
Business
Features
Advertising Verticals
Classifieds
Local retail
National
The Newspaper Bundle
32. The crumbling bundle
When newspaper moves
online, the bundle falls
apart
Each story, each section
stands “naked in the
marketplace”
Invisible system of
subsidisation
disappears
Subtle effects on journalism
and story selection
33. Expense of printing created
environment where Sears
subsidised your Washington
bureau
No deep link between
advertising and reporting
Advertisers had no choice
Today, a deep cultural practice
nobody thinks about
Effects of printing cost are
being destroyed by internet
Link between news and
advertising being severed
34. Content verticals
Breaking news
Investigative journalism
Wire service news
Pack journalism
Local sports
National sports
Stock listings
Weather
Puzzles
Photography
Advertising verticals
Property
Jobs
Cars
Private-party
Local retail
National
Matrimonials
Brand
Price-point
All categories
The Newspaper Bundle
Every unit of content
must have value
36. Why “value of content” is
important to you
1. A proxy for engagement in Digital Age, focuses you on what/how
you market to consumer segments
2. Even if you never charge for content, segmenting “content,
platform, audiences” forces market approach to growth
3. Places you in context of today’s “abundance of information”
4. Not about “content,” but what content means for growth
5. Goes straight to your differentiating value proposition
37. Tipping point on
traditional business model
1. 50%-75% of print advertising
will return
2. Too much abundance and
inventory to drive up online
CPMs
3. Advertising a smaller part
revenue pie, but won’t
disappear
4. Consumers will pay, but can’t
absorb full cost of journalism
5. We will produce more for
audiences that pay and less
for audiences that don’t pay
Google CEO Eric Schmidt to
newspapers this week:
You don’t have a new problem.
You have a business model
problem.
38. Content’s pure value
Content’s pure value is
declining: denominator keeps
changing
Not all content is of equal
value
Not all platform experiences
are the same
Today: dumb conversation
about how to get readers to
pay for digital content
Tomorrow: understanding how
reader perceives content in
different platforms (context)
39. What publishers tell INMA
Reacting to advertising declines, consumers pay more
India: radical re-thinking of low print circulation price
model
Switzerland: grow online audience, drive e-commerce
United States: doubling of print subscription prices
Indonesia: charging expatriates for online access
Australia: pay walls to deliver online revenue, protect
print
United Kingdom: value-added membership formulas
40. What is the reader perception of the print bundle?
What is the reader perception of disaggregated digital content?
What is the atomic unit of our content?
What are the variable values of our audiences to advertisers?
What content drives passion?
Important: It doesn’t matter how we perceive ourselves
Monetize = back to basics
41. People don’t pay for
content
Consumers perceive that they
are paying for content
Instead, they pay for access to
content
This is nothing new: in past,
consumers paid for paper,
delivery, theaters, books,
CDs/albums … rarely content
“Share of wallet” for
media/content access has
risen, yet revenues go to
access providers
42. Media share of wallet
1975
$40 per month ($161 inflation-adjusted)
Consumed Media ($23/$93)
58% of content package
4 print magazine subscriptions: $10
0 print magazine single copies: $0
1 print newspaper subscription: $5
1 movie in-theater: $3
1 music album: $5
Access ($17/$68)
42% of content package
Cable television access: $7
Land-line telephone: $10
AM/FM radio: $0
2010
$392 per month
Consumed Media ($140)
36% of content package
0 print magazine subscriptions: $0
4 print magazine single copies: $20
1 print newspaper subscription: $15
1 movie in-theater: $10
30 iTunes songs: $30
1 video-on-demand: $5
4 iTunes movies: $40
1 Blu-Ray DVD movie: $20
Access ($252)
64% of content package
Cable television access: $69
Land-line telephone: $45
AM/FM radio: $0
XM Radio: $15
Broadband access: $25
Mobile phone access: $40
Mobile data plan: $30
Netflix subscription: $15
1 online newspaper subscription: $8
Xbox 360 Live gold membership: $7
1 iPhone app: $2
43. Media share of wallet
1975
$40 per month ($161 inflation-adjusted)
Consumed Media ($23/$93)
58% of content package
4 print magazine subscriptions: $10
0 print magazine single copies: $0
1 print newspaper subscription: $5
1 movie in-theater: $3
1 music album: $5
Access ($17/$68)
42% of content package
Cable television access: $7
Land-line telephone: $10
AM/FM radio: $0
2010
$392 per month
Consumed Media ($140)
36% of content package
0 print magazine subscriptions: $0
4 print magazine single copies: $20
1 print newspaper subscription: $15
1 movie in-theater: $10
30 iTunes songs: $30
1 video-on-demand: $5
4 iTunes movies: $40
1 Blu-Ray DVD movie: $20
Access ($252)
64% of content package
Cable television access: $80
Land-line telephone: $30
AM/FM radio: $0
XM Radio: $15
Broadband access: $25
Mobile phone access: $40
Mobile data plan: $30
Netflix subscription: $15
1 online newspaper subscription: $8
Xbox 360 Live gold membership: $7
1 iPhone app: $2
+51%
+271%
+143%
44. Media share of wallet
1975
$40 per month ($161 inflation-adjusted)
Consumed Media ($23/$93)
58% of content package
4 print magazine subscriptions: $10
0 print magazine single copies: $0
1 print newspaper subscription: $5
1 movie in-theater: $3
1 music album: $5
Access ($17/$68)
42% of content package
Cable television access: $7
Land-line telephone: $10
AM/FM radio: $0
2010
$392 per month
Consumed Media ($140)
36% of content package
0 print magazine subscriptions: $0
4 print magazine single copies: $20
1 print newspaper subscription: $15
1 movie in-theater: $10
30 iTunes songs: $30
1 video-on-demand: $5
4 iTunes movies: $40
1 Blu-Ray DVD movie: $20
Access ($252)
64% of content package
Cable television access: $80
Land-line telephone: $30
AM/FM radio: $0
XM Radio: $15
Broadband access: $25
Mobile phone access: $40
Mobile data plan: $30
Netflix subscription: $15
1 online newspaper subscription: $8
Xbox 360 Live gold membership: $7
1 iPhone app: $2
Newspaper battle
Industry battle
45. Media share of wallet
1975
$40 per month ($161 inflation-adjusted)
Consumed Media ($23/$93)
58% of content package
4 print magazine subscriptions: $10
0 print magazine single copies: $0
1 print newspaper subscription: $5
1 movie in-theater: $3
1 music album: $5
Access ($17/$68)
42% of content package
Cable television access: $7
Land-line telephone: $10
AM/FM radio: $0
2010
$392 per month
Consumed Media ($140)
36% of content package
0 print magazine subscriptions: $0
4 print magazine single copies: $20
1 print newspaper subscription: $15
1 movie in-theater: $10
30 iTunes songs: $30
1 video-on-demand: $5
4 iTunes movies: $40
1 Blu-Ray DVD movie: $20
Access ($252)
64% of content package
Cable television access: $80
Land-line telephone: $30
AM/FM radio: $0
XM Radio: $15
Broadband access: $25
Mobile phone access: $40
Mobile data plan: $30
Netflix subscription: $15
1 online newspaper subscription: $8
Xbox 360 Live gold membership: $7
1 iPhone app: $2
iPad 3G access content subs
e-butler
services
Kindle
4G Net access
3G television
iPad apps
Skiff
iPad single-
copies
paid aggregators
personal
assistant
data mash-ups
46. Media share of wallet
Who controls access owns
highest share of wallet
Thanks to rising access, time
with content growing
exponentially
Subsidies shifting from media
(classifieds, advertising,
retailer efforts to drive store
traffic) to device/access
(Amazon covers access fees,
subsidizes cost of books)
48. How to re-create value
for news content
Carve perceived scarcity from
an abundance of information
Value = audience + content +
platform
No price tag on content
without perceived value in
consumer’s mind
“Value” to publishers must
have tangible, financial return
on investment (ROI)
50. Principles of monetization
(really, principles of running a multi-media company)
1. Content has different values: surprise, delight,
inform, utility, context, speed, stickiness
2. Respect the platform for all its unique values
3. Prioritize engaged audiences (requires research)
52. Old gets broken faster
than new can be put in
place
Importance of
experiments aren’t
apparent at the moment
they appear
Even revolutionaries
can’t predict the future
Nature of revolutions
53. Written in 1979 by Elizabeth
Eisenstein
How the world looked different before
and after printing press (1500s)
Bible translated into local languages
Erotic novels appeared
Greek classics flourished, but for first
time people realised they clashed!
Shrinkage of books allowed for
portability and cheaper access
As publishing flourished, value of
literacy grew
Printing press as an
agent of change
54. Living through
1500 all over again
Easier to see
what’s broken than
what will replace it
Internet is 40 years
old
Access by general
public less than
half that
Access as part of
everyday life a
fraction of that
Revolutionary times
55. Summary
1. No pending “death of newspapers,” but
clear digital disruption throughout decade
ahead
2. Prism of planning: 100% broadband, 100%
smartphones, double broadband speed
3. “Newspapers” are evolving into multi-media
“newsmedia companies”
4. Value = audience + content + platform
56. >> Earl J. Wilkinson
Executive Director and CEO | INMA
The Newsmedia Outlook
Last Moments of Danger, Last Moments of Opportunity