The internet is young and changing fast. We're moving towards people-oriented systems, not apps as destinations, with many different types of interfaces. Paul Adams, VP Product at Intercom, explains what this means for tomorrow's startups.

1. Why the next generation of
startups won’t build apps

2. VP of Product at Intercom
@Padday
Paul Adams

3. The internet
Interfaces
People

4. The internet
Interfaces
People

6. The internet
is so young

7. Today
Telegraph
N
ew
spapers
Telephone
1876
Photography
1880s
Television
1940s
1844
Printing
Press
1440
Internet
1990
M
obile
phones
1990s
R
adio
1920s
C
inem
a
1900s
1600s

14. Young +
changing

15. The internet
Interfaces
People

16. A thing that
connects the makers of something,
with the consumers of something.

17. BusinessCustomer Interface

18. Interface BusinessCustomer

19. Interface BusinessCustomer

20. Interface BusinessCustomer Destination

21. BusinessCustomer

22. BusinessCustomer

23. So interfaces simply connect
businesses and consumers.
And up until now, interfaces have
always been destinations.

24. The internet
Interfaces
People

25. We are connected

26. We are social

27. The internet
Interfaces
People

28. vs

29. …

30. Extend to things that allow people
to connect and communicate.

31. The internet is still catching up
with how real life works.
And we’re now past the point
of no return.

32. The internet
is oriented
around people

33. The internet
Interfaces
People

35. A destination to
download other
destinations.

37. The interfaces
of the internet
are changing

38. The Internet
Interfaces
People

39. 1. People oriented systems,
not destinations
2. Multiple interfaces, not apps

40. 1. People oriented systems,
not destinations
2. Multiple interfaces, not apps

41. Discovery
Payments
Hardware

42. Destination BusinessCustomer

43. BusinessCustomer

44. 1. People oriented systems,
not destinations
2. Multiple interfaces, not apps

51. API < > API

53. The Internet
Interfaces
People

54. Young, changing.
People + systems.
Many interfaces.

55. The Fortune 500
was created in 1955.

56. 500 companies.
Only 67 still exist.

57. Everything today
will be different
tomorrow

58. Paul Adams
@Padday
Thank you

59. San Francisco
#InsideIntercom