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When Lean Thinking
is
Not Enough!
Based on the book
Think Better by Tim Hurson
Lean Thinking is Reproductive
Old way of Thinking
 Perceive a Problem
 Pick a Solution
 Do Something
Team: Date:
Title/Theme:
Background/Definition:
Current Conditions:
Target:
Determine Cause/Analysis:
 
 
Countermeasures:
Implementation:
Follow-up:
Plan
Do
Check
Act
A3 Lean Thinking
Lean Thinking is Reproductive
Kaizen has limits:
 Incremental improvements produce
learned thoughts
 Will achieve predictable results
 Viewed from sum of parts (Breakdown Problem)
Lean Thinking needs Productive
Tenkaizen is needed:
 Means good revolution
 Rather than reproduce old, produces new
 Coping with change and creating change
Productive Thinking
Overarching Principle:
 Creative Thinking separate from Critical Thinking
Productive Thinking
Creative Thinking:
 Generative
 Non – Judgemental
 Expansive
Productive Thinking
Critical Thinking:
 Analytical
 Judgemental
 Selective
Need Both Types of Thinking
Reproductive Thinking:
 Valuable when Consequences of failure
are high.
Productive Thinking:
 Valuable when Consequences of failure
are low
Successful Productive Thinking
Requires you to stay in the Question:
 Okay w Ambiguous
 Okay with Uncertainty
 Okay with not Knowing
Productive Thinking Model
 What’s going on?
 What’s success
 What’s the question?
 Generate Answers
 Forge the Solution
 Align resources
Theory: What’s going on?
Theory: What’s success?
Theory: What’s the question?
Theory: Generate Answers
Theory: Forge the Solution
Theory: Align resources
Productive Thinking Model
 What’s going on?
 What’s success
 What’s the question?
 Generate Answers
 Forge the Solution
 Align resources
“All models are wrong. Some are useful!” - George Box
Thinking Better
Based on the book
Think Better by Tim Hurson
Visit the Business901 Website
Our Mission is to bring Continuous Improvement
to Sales and Marketing.
Lean Marketing House
Marketing with PDCA
Marketing with A3
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When Lean Thinking is Not Enough!

Editor's Notes

  1. The left side of the 11 x 17 page identifies your problems and sets your targets. The right side handles the problem-solving process, developing countermeasures, and standardizing the work. I look at the A3 as a mini PDCA project with the left side of the page being the Plan and the right side, the DO, Check, Act.   At the end of the A3, you standardize the process for future use. It becomes a document that can help you improve similar projects or problems at a later date.