The document describes the Creative Problem Solving (CPS) process and how it helped the author overcome a "wicked problem" they were facing. It outlines the 6 steps of CPS: 1) identify the challenge, 2) explore facts and feelings, 3) clarify the problem, 4) find ideas, 5) develop solutions, and 6) make an action plan. Before using CPS, the author felt overwhelmed, hopeless, and powerless. But after going through the CPS process, they felt empowered, energized, in control, and capable of solving their problem.