What The Hashtag?
Claire Masker, National Pork Board
Thomas Titus, Illinois Pig Farmer
Those Early Years…
The Social Media Revolution
Who Uses Social?
By 2016, an estimated 2.16 billion people will use a social
network at least once a month.*
The current world population is 7.16 billion people.
The Average Social Media User
Uses 2-3
Social
Networks a
day
Checks
their phone
150
times a day
Spends 3+
hours/day
on social
22
text
messages a
day Views 6
news
alerts
Has phone
within 5 ft.
of them
Listen to
music on
phone
What is a #Hashtag?
• Type of keyword tag used on
Facebook, Twitter, Instagram,
Google+
• Must be one word or words
linked together without spaces
• Always preceded with “#” sign
• Links together posts under
common theme (e.g. #AgChat)
Jimmy Fallon Explains…
Social Media Basics
What’s Your Brand?
• What three
adjectives describe
you?
• What are your
values and
interests?
• Be authentic
• Google yourself
Example Of Social Media Brands
Posting On Social
• Posting does not have
to be rapid-fire
• Also does not need to
be solely about your
job and the industry
• Interact with your
friends and family
Posting On Social
DO’s
• Post pictures
• Interact with family,
friends and followers
• Keep an even-keel in
all interactions
• Proofread posts and
images
DON’Ts
• Confront obnoxious
detractors
• Post images that could
confuse non-farmers
Transparency // Authenticity // Compassion
Social Media Users Expect…
Communications That Works
Interacting On Social
Content Consideration
The general public
does not have the
same baseline
understanding of
animal or farm life
as farmers.
Black And Gus
How To Join The Conversation
• Loosen up
• Don’t push
• Stay above the fray
• Own up
• Be authentic
• Be responsive
• Show you care
When To Join The Conversation
• Consider the tone:
– Is it constructive?
– Is it combative or
generally obscene?
• Does information
need to be
corrected?
When The Conversation Gets Negative
• Show appreciation
for the feedback
• Ask how you can
help
• Take the
conversation private
What Would You Do?
What Would You Do?
#RealPigFarming
Introducing #RealPigFarming
Strategy of #RealPigFarming
• Create a common language/talking
points that can be shared by all in the
pork industry.
• Productive dialogue with consumers.
• Straight from the producer’s mouth.
• Show what happens on a pig farm
through photos.
#RealPigFarming Posts
#RealPigFarming Results*
Reached more than
19.2 million people.
59.8 million impressions, or
number of views on posts.
More than 4,500 likes on
Facebook mainly with
organic reach.
1,000+ Instagram photos
after being launched in
January 2015.
*Results from July 2014 – May 2015
#RealPigFarming Results
• Successful because of
investment in:
– Training on crisis response.
– Consistent messaging.
– Clear visual identity.
– Support for producers & social
channels.
• Result is engagement,
education and producer pride.
#RealPigFarming Posts – Farmer Style
Keeping It Positive
#PetuniaThePig
More Than Just #RealPigFarming
Farm Size Doesn’t Matter
If They’re An Egg, I don’t Respond
Basically…Don’t Feed The Trolls
Juggling It All

What the Hashtag?