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Recruiting and 
keeping top 
TALENT
The business environment dynamics are seeing many 
changes as more and more Millennials enter the workforce. 
When it comes to recruiting and keeping top talent, 
companies need to understand what potential employees 
(Millennials or not) value and create a company culture that 
appreciates all they have to offer. 
The following slides are tips and 
management tactics to help employers 
find and keep their “A players”
The Current “Trend” 
71% of the U.S. labor force 
is on the job market* 
*Unemployed and actively seeking work, employed and 
actively seeking work or employed and open to a new job 
51% 
of employed 
workers are either 
actively seeking or 
open to a new job 
Sources: http://web.jobvite.com/rs/jobvite/images/2014%20Job%20Seeker%20Survey.pdf 
http://www.forbes.com/sites/kathryndill/2014/05/07/5-ways-to-attract-and-keep-top-millennial-talent/ 
http://www.forbes.com/sites/katetaylor/2013/08/23/why-millennials-are-ending-the-9-to-5/
How to Change the Trend: 
Recruiting Tactics
Hire for culture fit and 
not just expertise 1 
While you want to get the right person in the 
job, it’s critical that you make sure they 
understand what your company culture is all 
about. Communicating this is a great place to 
work starts with your current employees as they 
will be your biggest recruiters. Videos and 
testimonials from your people on why they love 
working at your organization are a great way to 
communicate all the benefits you have to offer.
Build up your employer brand 
as a great place to work 2 
When you’re known and recognized as having a great 
culture people seek you out. Entrepreneur.com 
explains how the Southwest Airlines culture of 
customer service has attracted job seekers over the 
years and “recently received more than 50,000 
applications for 500 available positions.” 
Although it doesn’t have to be as severe as 1,000+ 
applicants applying for 10 jobs, having people eager 
to work for the company can foreshadow their 
long-term commitment. 
Source: http://www.entrepreneur.com/article/78598
Recruit knowing what you 
(and the company) want 3 
Having an end goal in mind while hiring/recruiting will 
help you stay focused on why you’re going through 
the process in the first place. While evaluating 
potential employees, look for qualities that might be 
lacking in your department and see if what they bring 
to the table is what your company needs. 
Bottom line: you don’t want to waste the interviewer’s 
time, as well as your own.
Use employee networking 
when possible 4 
We live in an business age today where it’s all 
about who you know and associate with. When 
hiring, try reaching out to employees to see if 
they have any good recommendations of people 
they know. Although this isn’t a recipe for 
success, with social media increase, more and 
more people are connecting and building 
relationships, both work and non-work related.
During the interview process, 
focus on building a relationship 
first before job fit 
5 
You want to hire someone that not only thrives 
in your company culture, but can add to it as 
well. During the initial interview, get to know the 
person before jumping into specifics about the 
job. Know what their long term goals are and see 
if they are a lasting addition to the company and 
not just a short-term commitment.
Sharam Fouladgar-Mercer, co-founder and CEO of AirPR on recruiting: 
Look for: 
What is the one capability they posses that 
no one else does? What is the skills that will 
enable them to provide leadership in a 
particular area of the company? 
This is crucial, leaders can be wrong. When 
the team doesn’t step up to let the leader 
know, the business fails. 
Always hire A+ players. If you don’t for reasons 
you can control, then congratulations, at least 
now you know you’re a C player yourself. 
Special Talent 
Willing to 
contradict you 
Smarter than you 
Source: http://www.forbes.com/sites/theyec/2013/03/22/5-tips-for-hiring-and-retaining-top-talent/
Tips from O.C. Tanner’s ‘a’ 
Magazine--Carina Wytiaz on recruiting: 
Recruit from pools you haven’t thought of 
before--someone with a different background. 
Interview for values and fit...Someone who 
understands your values, and agrees with them, will 
be a better fit. 
Real talent has options. Be prepared to make your 
case for why your company is a fit. 
Source: http://www.octanner.com/blog/leadership/recruiting-top-talent-hiring-for-fit
How to Change the Trend: 
Keeping Current 
Employees
1 Onboard effectively 
With 57% of frontline voluntary turnover 
comprised of those with less than one year of 
experience, you want to make sure you have a 
comprehensive onboarding program that creates a 
great experience beyond day 1. In fact, when you 
look at onboarding as a full year event (with 
critical milestones that should be called out and 
appreciated along the way) you reinforce your 
commitment to your employees’ success. 
1
Allow employees the 
opportunity to grow 2 
One of the many factors for people leaving their jobs 
is the fact that they go unnoticed after initially 
getting the job. To deepen engagement, employees 
need the opportunity to grow and feel valued for the 
difference they make. Do you have development 
opportunities in place? Are you offering a recognition 
program that calls out both the little and big 
accomplishments your employee has achieved? All of 
these factors have been proven to build trust and 
connections with leaders, team members, and the 
organization overall.
3 Maintain engaging work 
In addition to training and growing, you 
want to make sure your top talent is 
involved in engaging work. Allow an open 
office atmosphere where employees don’t 
feel as bogged down with company policy, 
and can easily collaborate and connect. 
Company 
Policy
Continue to hire “A players” for 
your top talent to work with 4 
Employees will be motivated to stay with a company 
if they work well with other talented people and build 
positive relationships with them. In the 2013 Gallup 
report, State of the American Workplace, workplace 
friendships boost employee satisfaction by 50% and 
“people with a best friend at work are seven times 
more likely to engage fully in their work.” 
Source: http://blogs.hbr.org/2013/07/we-all-need-friends-at-work/ 
http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx
Recognize and reward 
accomplishment 5 
Bottom line, when it comes to keeping employees 
happy, motivated and engaged with their job, 
implement a comprehensive recognition strategy. 
Employees want to be recognized for their efforts 
and will be more motivated in projects if they are 
appreciated. In fact quantitatiave and qualitative 
research by The Cicero Group proves frequent and 
effective employee recognition is highly correlated to 
increased engagement, productivity, innovation, trust, 
and tenure. 
Click here to read the study go to the ROI of Effective Recognition White Paper
Join Our Community 
Get the latest recognition insights and best practices. 
For more strategies to help you 
appreciate great work:
O.C. Tanner and The O.C. Tanner Institute 
O.C. Tanner helps the world inspire and appreciate great work. 
Through our innovative cloud-based software, tools, awards, 
education and research, we provide thought leadership and 
strategic recognition solutions for thousands of clients globally. 
Designed to engage talent, increase performance, and drive 
corporate goals, our solutions create personalized recognition 
experiences delivered through a smart technology platform. 
The O.C. Tanner institute regularly commissions research and 
provides a global forum for exchanging ideas about recognition, 
engagement, leadership, culture, human values and sound 
business principles.
Sources: 
http://web.jobvite.com/rs/jobvite/images/2014%20Job%20Seeker%20Survey.pdf 
http://www.forbes.com/sites/kathryndill/2014/05/07/5-ways-to-attract-and-keep-top-millennial-talent/ 
http://www.forbes.com/sites/katetaylor/2013/08/23/why-millennials-are-ending-the-9-to-5/ 
http://www.entrepreneur.com/article/78598 
http://www.forbes.com/sites/theyec/2013/03/22/5-tips-for-hiring-and-retaining-top-talent/ 
http://www.octanner.com/blog/leadership/recruiting-top-talent-hiring-for-fit 
http://www.inc.com/the-build-network/how-to-keep-your-young-talented-employees-from-leaving.html 
http://blogs.hbr.org/2013/07/we-all-need-friends-at-work/ 
http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx 
http://www.forbes.com/sites/joshbersin/2012/06/13/new-research-unlocks-the-secret-of-employee-recognition/

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Recruiting and Keeping Top Talent

  • 2. The business environment dynamics are seeing many changes as more and more Millennials enter the workforce. When it comes to recruiting and keeping top talent, companies need to understand what potential employees (Millennials or not) value and create a company culture that appreciates all they have to offer. The following slides are tips and management tactics to help employers find and keep their “A players”
  • 3. The Current “Trend” 71% of the U.S. labor force is on the job market* *Unemployed and actively seeking work, employed and actively seeking work or employed and open to a new job 51% of employed workers are either actively seeking or open to a new job Sources: http://web.jobvite.com/rs/jobvite/images/2014%20Job%20Seeker%20Survey.pdf http://www.forbes.com/sites/kathryndill/2014/05/07/5-ways-to-attract-and-keep-top-millennial-talent/ http://www.forbes.com/sites/katetaylor/2013/08/23/why-millennials-are-ending-the-9-to-5/
  • 4. How to Change the Trend: Recruiting Tactics
  • 5. Hire for culture fit and not just expertise 1 While you want to get the right person in the job, it’s critical that you make sure they understand what your company culture is all about. Communicating this is a great place to work starts with your current employees as they will be your biggest recruiters. Videos and testimonials from your people on why they love working at your organization are a great way to communicate all the benefits you have to offer.
  • 6. Build up your employer brand as a great place to work 2 When you’re known and recognized as having a great culture people seek you out. Entrepreneur.com explains how the Southwest Airlines culture of customer service has attracted job seekers over the years and “recently received more than 50,000 applications for 500 available positions.” Although it doesn’t have to be as severe as 1,000+ applicants applying for 10 jobs, having people eager to work for the company can foreshadow their long-term commitment. Source: http://www.entrepreneur.com/article/78598
  • 7. Recruit knowing what you (and the company) want 3 Having an end goal in mind while hiring/recruiting will help you stay focused on why you’re going through the process in the first place. While evaluating potential employees, look for qualities that might be lacking in your department and see if what they bring to the table is what your company needs. Bottom line: you don’t want to waste the interviewer’s time, as well as your own.
  • 8. Use employee networking when possible 4 We live in an business age today where it’s all about who you know and associate with. When hiring, try reaching out to employees to see if they have any good recommendations of people they know. Although this isn’t a recipe for success, with social media increase, more and more people are connecting and building relationships, both work and non-work related.
  • 9. During the interview process, focus on building a relationship first before job fit 5 You want to hire someone that not only thrives in your company culture, but can add to it as well. During the initial interview, get to know the person before jumping into specifics about the job. Know what their long term goals are and see if they are a lasting addition to the company and not just a short-term commitment.
  • 10. Sharam Fouladgar-Mercer, co-founder and CEO of AirPR on recruiting: Look for: What is the one capability they posses that no one else does? What is the skills that will enable them to provide leadership in a particular area of the company? This is crucial, leaders can be wrong. When the team doesn’t step up to let the leader know, the business fails. Always hire A+ players. If you don’t for reasons you can control, then congratulations, at least now you know you’re a C player yourself. Special Talent Willing to contradict you Smarter than you Source: http://www.forbes.com/sites/theyec/2013/03/22/5-tips-for-hiring-and-retaining-top-talent/
  • 11. Tips from O.C. Tanner’s ‘a’ Magazine--Carina Wytiaz on recruiting: Recruit from pools you haven’t thought of before--someone with a different background. Interview for values and fit...Someone who understands your values, and agrees with them, will be a better fit. Real talent has options. Be prepared to make your case for why your company is a fit. Source: http://www.octanner.com/blog/leadership/recruiting-top-talent-hiring-for-fit
  • 12. How to Change the Trend: Keeping Current Employees
  • 13. 1 Onboard effectively With 57% of frontline voluntary turnover comprised of those with less than one year of experience, you want to make sure you have a comprehensive onboarding program that creates a great experience beyond day 1. In fact, when you look at onboarding as a full year event (with critical milestones that should be called out and appreciated along the way) you reinforce your commitment to your employees’ success. 1
  • 14. Allow employees the opportunity to grow 2 One of the many factors for people leaving their jobs is the fact that they go unnoticed after initially getting the job. To deepen engagement, employees need the opportunity to grow and feel valued for the difference they make. Do you have development opportunities in place? Are you offering a recognition program that calls out both the little and big accomplishments your employee has achieved? All of these factors have been proven to build trust and connections with leaders, team members, and the organization overall.
  • 15. 3 Maintain engaging work In addition to training and growing, you want to make sure your top talent is involved in engaging work. Allow an open office atmosphere where employees don’t feel as bogged down with company policy, and can easily collaborate and connect. Company Policy
  • 16. Continue to hire “A players” for your top talent to work with 4 Employees will be motivated to stay with a company if they work well with other talented people and build positive relationships with them. In the 2013 Gallup report, State of the American Workplace, workplace friendships boost employee satisfaction by 50% and “people with a best friend at work are seven times more likely to engage fully in their work.” Source: http://blogs.hbr.org/2013/07/we-all-need-friends-at-work/ http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx
  • 17. Recognize and reward accomplishment 5 Bottom line, when it comes to keeping employees happy, motivated and engaged with their job, implement a comprehensive recognition strategy. Employees want to be recognized for their efforts and will be more motivated in projects if they are appreciated. In fact quantitatiave and qualitative research by The Cicero Group proves frequent and effective employee recognition is highly correlated to increased engagement, productivity, innovation, trust, and tenure. Click here to read the study go to the ROI of Effective Recognition White Paper
  • 18. Join Our Community Get the latest recognition insights and best practices. For more strategies to help you appreciate great work:
  • 19. O.C. Tanner and The O.C. Tanner Institute O.C. Tanner helps the world inspire and appreciate great work. Through our innovative cloud-based software, tools, awards, education and research, we provide thought leadership and strategic recognition solutions for thousands of clients globally. Designed to engage talent, increase performance, and drive corporate goals, our solutions create personalized recognition experiences delivered through a smart technology platform. The O.C. Tanner institute regularly commissions research and provides a global forum for exchanging ideas about recognition, engagement, leadership, culture, human values and sound business principles.
  • 20. Sources: http://web.jobvite.com/rs/jobvite/images/2014%20Job%20Seeker%20Survey.pdf http://www.forbes.com/sites/kathryndill/2014/05/07/5-ways-to-attract-and-keep-top-millennial-talent/ http://www.forbes.com/sites/katetaylor/2013/08/23/why-millennials-are-ending-the-9-to-5/ http://www.entrepreneur.com/article/78598 http://www.forbes.com/sites/theyec/2013/03/22/5-tips-for-hiring-and-retaining-top-talent/ http://www.octanner.com/blog/leadership/recruiting-top-talent-hiring-for-fit http://www.inc.com/the-build-network/how-to-keep-your-young-talented-employees-from-leaving.html http://blogs.hbr.org/2013/07/we-all-need-friends-at-work/ http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx http://www.forbes.com/sites/joshbersin/2012/06/13/new-research-unlocks-the-secret-of-employee-recognition/