This document discusses information architecture and user experience design. It provides definitions of information architecture as discovering and organizing a site's information to meet user needs. It also defines user experience design as being user-centered, co-creative, and considering the full experience. The document then summarizes three case studies where information architecture was applied to messaging, a mobile app, and a public website. It concludes with discussing six principles for organizing information.
UXPA2019: Voice User Interface Design for Customer Support: Design guidance ...UXPA International
This talk from UXPA 2019 focused on the challenges, lessons learned, and best practices in designing voice user interfaces for customer support reinforced by three recent user studies. It explored both high and low level design issues. It also discussed methodological techniques for testing voice user interfaces including creating flow diagrams for prototypes and conducting usability evaluations of these designs with users. This was an informative session especially for those who are beginning their journey in designing and testing voice user interfaces. The session included audience participation in a VUI design exercise.
Best practices for remote usability testingUserZoom
Slides from the webinar on Best Practices for Remote User Testing, led by a real guru on measuring UX, Jeff Sauro. Jeff presents best practices and a real case study that shows how to use UserZoom and UserTesting simultaneously for capturing quantitative and qualitative data.
UXPA2019 Building Your Benchmark: How to Measure UX for Product Impact Over TimeUXPA International
Benchmarking allows you to track UX progress over time, giving you an indication of how successful digital platform changes have been. It provides a holistic product assessment and requires greater attention to methodology, stakeholders, tasks, protocol, and analysis than a typical feature study does. Our method captures quantitative measures, along with qualitative feedback, for product stakeholders to use to justify and inform their business decisions.
In this session, you’ll get tips for developing a benchmark strategy. You’ll also hear stories about how benchmarks have impacted our organization’s digital strategy.
You will learn:
The business impact of benchmark studies
Designing, running, and analyzing such studies
How to avoid issues with recruiting, study design, execution, reporting
A variety of UX and product professionals, including seasoned researchers, novice designers, and digital product owners can learn and take action from this session.
Usability of web application.
@ Kindly Follow my Instagram Page to discuss about your mental health problems-
-----> https://instagram.com/mentality_streak?utm_medium=copy_link
@ Appreciate my work:
-----> behance.net/burhanahmed1
Thank-you !
UXPA2019 Enhancing the User Experience for People with Disabilities: Top 10 ...UXPA International
An estimated 1.3 billion people globally report limitations in their daily activities due to a disability. When it comes to the physical world, businesses have made progress in accommodating customers with disabilities. But in the digital world, websites lack basic accessibility features such as text alternatives describing images, proper heading level structures so individuals who are blind and use screen readers can understand the content on a webpage, or captioning for multimedia content for individuals who are deaf or are hard of hearing – let alone assistive technology for customers who have trouble using mobile devices due to dexterity limitations that arise from a variety of conditions.
In this session, attendees will:
* Understand people with disabilities (PWDs) and how they use the web
* Learn about common barriers, issues and solutions
* Discover the different testing methodologies and their interdependencies
* Uncover ROI
Gesture-based information systems: from DesignOps to DevOpsJean Vanderdonckt
Keynote address for the 29th International Conference on Information Systems Development ISD'2021 (Valencia, Spain, September 8-10, 2021). See https://isd2021.webs.upv.es/program.php#keynotes
This talk promotes the Seven I':
Implementation continuity
Inclusion of end-users
Interaction first
Integration among stakeholders
Iteration short
Incremental progress
Innovation openness
UXPA2019: Voice User Interface Design for Customer Support: Design guidance ...UXPA International
This talk from UXPA 2019 focused on the challenges, lessons learned, and best practices in designing voice user interfaces for customer support reinforced by three recent user studies. It explored both high and low level design issues. It also discussed methodological techniques for testing voice user interfaces including creating flow diagrams for prototypes and conducting usability evaluations of these designs with users. This was an informative session especially for those who are beginning their journey in designing and testing voice user interfaces. The session included audience participation in a VUI design exercise.
Best practices for remote usability testingUserZoom
Slides from the webinar on Best Practices for Remote User Testing, led by a real guru on measuring UX, Jeff Sauro. Jeff presents best practices and a real case study that shows how to use UserZoom and UserTesting simultaneously for capturing quantitative and qualitative data.
UXPA2019 Building Your Benchmark: How to Measure UX for Product Impact Over TimeUXPA International
Benchmarking allows you to track UX progress over time, giving you an indication of how successful digital platform changes have been. It provides a holistic product assessment and requires greater attention to methodology, stakeholders, tasks, protocol, and analysis than a typical feature study does. Our method captures quantitative measures, along with qualitative feedback, for product stakeholders to use to justify and inform their business decisions.
In this session, you’ll get tips for developing a benchmark strategy. You’ll also hear stories about how benchmarks have impacted our organization’s digital strategy.
You will learn:
The business impact of benchmark studies
Designing, running, and analyzing such studies
How to avoid issues with recruiting, study design, execution, reporting
A variety of UX and product professionals, including seasoned researchers, novice designers, and digital product owners can learn and take action from this session.
Usability of web application.
@ Kindly Follow my Instagram Page to discuss about your mental health problems-
-----> https://instagram.com/mentality_streak?utm_medium=copy_link
@ Appreciate my work:
-----> behance.net/burhanahmed1
Thank-you !
UXPA2019 Enhancing the User Experience for People with Disabilities: Top 10 ...UXPA International
An estimated 1.3 billion people globally report limitations in their daily activities due to a disability. When it comes to the physical world, businesses have made progress in accommodating customers with disabilities. But in the digital world, websites lack basic accessibility features such as text alternatives describing images, proper heading level structures so individuals who are blind and use screen readers can understand the content on a webpage, or captioning for multimedia content for individuals who are deaf or are hard of hearing – let alone assistive technology for customers who have trouble using mobile devices due to dexterity limitations that arise from a variety of conditions.
In this session, attendees will:
* Understand people with disabilities (PWDs) and how they use the web
* Learn about common barriers, issues and solutions
* Discover the different testing methodologies and their interdependencies
* Uncover ROI
Gesture-based information systems: from DesignOps to DevOpsJean Vanderdonckt
Keynote address for the 29th International Conference on Information Systems Development ISD'2021 (Valencia, Spain, September 8-10, 2021). See https://isd2021.webs.upv.es/program.php#keynotes
This talk promotes the Seven I':
Implementation continuity
Inclusion of end-users
Interaction first
Integration among stakeholders
Iteration short
Incremental progress
Innovation openness
Designer is constantly confronted with challenge that how to make the application simple but also powerful. Powerful features will usually result in the complicated user interface. How to simplify it without sacrificing the powerfulness ?
This decks are for addressing the challenges from both product management and user experience design perspectives.
Key Lime Interactive's Principal Researcher/Director, Andrew Schall, and Facebook User Researcher, Jennifer Romano Bergstrom, take a deep dive into eye tracking the mobile user experience. View the slides from the webinar.
Descriptions of UX Design projects and the design thinking behind them. The foundational work includes personas, task analysis, user stories, user goals, and problem statements. Later steps include wireframing, mockups and prototypes constructed in tools like Axure, Balsamiq, Sketch. or Figma. User Research and Usability test reports appear in several projects.
PlayNetwork: UX Design Process and ArtifactsJoel Baskin
This presentation details the UX design steps for the Device Manager project and their artifacts. It starts with requirement gathering and user research with stakeholders and end-users, through wireframing, mocking up, and prototyping, and validation testing with the end-users.
User Experience Programme showcase lightening talksNeil Allison
Six lightening talks delivered at a UX Showcase session for staff at the University of Edinburgh:
- UX Programme overview
- Human Centred Design process proposal for digital production
- Experience principles and standards development
- EdGEL development case study
- UX Training for University staff
- Web strategy development process
Towards an Evaluation of Graphical User Interfaces Aesthetics based on MetricsJean Vanderdonckt
—The graphical user interface (GUI) of an interactive system is nowadays the most frequently used interaction modality. While the contents are of high importance, the Look and Feel is an equally essential factor determining the GUI quality that is impacted by several determinants such as but not limited to aesthetics, pleasurability, fun, etc. Therefore, GUIs aesthetics is a potential element to focus on in order to facilitate communication between device and user. On that basis, one question that comes up is: “Is it possible to evaluate the quality of a GUI by estimating its aesthetics through a series of measurable geometric metrics?”. This paper suggests possible directions to address the previous question by, first, introducing a simplifying model of GUIs aesthetics that captures aesthetics aspects and regions-related metrics. In a second phase, a methodology for the evaluation of GUIs aesthetics is defined based on the underlying model. The paper finally puts forwards a model-based implementation of the aforementioned methodology in the form of a web service tool for metric-based evaluation of GUIs and discuss the results of a survey on users aesthetics perceptions.
This paper has been presented at the IEEE eighth International Conference on Research Challenges in Information Science RCIS'2014 5marrakech, May 28-30, 2014).
UXPA2019 I am the LAAW! The Lean Accessibility Audit WorkshopUXPA International
Fitting accessibility into an agile development cycle can be challenging. Often accessibility specialists are spread thin across agile squads and they have to deliver quickly into multiple sprint cycles.
To meet the demand I looked to Lean UX principles and developed The Lean Accessibility Audit Workshop (LAAW). LAAW has two goals 1) detect accessibility problems quickly and 2) spread the accessibility knowledge. This is accomplished by training members of agile squads on accessibility basics, evaluation methods and tools. The training evolves into an accessibility audit as squad members collaboratively capture, share and prioritize findings. The LAWW method compresses a 6-8 week evaluation process into a 2 weeks process while training squad members to detect and avoid accessibility issues in the future. And it can be pretty fun.
This session will explain how to bring LAAW to your organization.
Designing user experience (ux) for digital productsVijay Morampudi
User experience design isn’t just moving pixels; it’s much bigger than solely the user interface (UI). You should start considering the entire customer experience: the full life-cycle of your customer’s experience across every channel, digital and non-digital. Evaluate every touch point, and redesign each one as necessary to meet your customer’s needs. The theme of this talk is how to define User Experience (UX) for digital products
Key takeaways
• Applying Design Thinking to UX
• From touch points to end-to-end experiences
• User research and Analytics to identify Personas and pain points
• Journey mapping
• Wireframing from lo-fi to hi-fi
• Usability and A/B testing
Lectures for Masterclass Customer Experience Strategie & Executie @Business University Nyenrode
user/customer centric design principes voor digital touchpoints & Usability & user experience principes
Julie Grundy gives an overview of user experience Design, why it's important, guiding principles, UX research overview, and tactics used by UX professionals. November 2015.
Designer is constantly confronted with challenge that how to make the application simple but also powerful. Powerful features will usually result in the complicated user interface. How to simplify it without sacrificing the powerfulness ?
This decks are for addressing the challenges from both product management and user experience design perspectives.
Key Lime Interactive's Principal Researcher/Director, Andrew Schall, and Facebook User Researcher, Jennifer Romano Bergstrom, take a deep dive into eye tracking the mobile user experience. View the slides from the webinar.
Descriptions of UX Design projects and the design thinking behind them. The foundational work includes personas, task analysis, user stories, user goals, and problem statements. Later steps include wireframing, mockups and prototypes constructed in tools like Axure, Balsamiq, Sketch. or Figma. User Research and Usability test reports appear in several projects.
PlayNetwork: UX Design Process and ArtifactsJoel Baskin
This presentation details the UX design steps for the Device Manager project and their artifacts. It starts with requirement gathering and user research with stakeholders and end-users, through wireframing, mocking up, and prototyping, and validation testing with the end-users.
User Experience Programme showcase lightening talksNeil Allison
Six lightening talks delivered at a UX Showcase session for staff at the University of Edinburgh:
- UX Programme overview
- Human Centred Design process proposal for digital production
- Experience principles and standards development
- EdGEL development case study
- UX Training for University staff
- Web strategy development process
Towards an Evaluation of Graphical User Interfaces Aesthetics based on MetricsJean Vanderdonckt
—The graphical user interface (GUI) of an interactive system is nowadays the most frequently used interaction modality. While the contents are of high importance, the Look and Feel is an equally essential factor determining the GUI quality that is impacted by several determinants such as but not limited to aesthetics, pleasurability, fun, etc. Therefore, GUIs aesthetics is a potential element to focus on in order to facilitate communication between device and user. On that basis, one question that comes up is: “Is it possible to evaluate the quality of a GUI by estimating its aesthetics through a series of measurable geometric metrics?”. This paper suggests possible directions to address the previous question by, first, introducing a simplifying model of GUIs aesthetics that captures aesthetics aspects and regions-related metrics. In a second phase, a methodology for the evaluation of GUIs aesthetics is defined based on the underlying model. The paper finally puts forwards a model-based implementation of the aforementioned methodology in the form of a web service tool for metric-based evaluation of GUIs and discuss the results of a survey on users aesthetics perceptions.
This paper has been presented at the IEEE eighth International Conference on Research Challenges in Information Science RCIS'2014 5marrakech, May 28-30, 2014).
UXPA2019 I am the LAAW! The Lean Accessibility Audit WorkshopUXPA International
Fitting accessibility into an agile development cycle can be challenging. Often accessibility specialists are spread thin across agile squads and they have to deliver quickly into multiple sprint cycles.
To meet the demand I looked to Lean UX principles and developed The Lean Accessibility Audit Workshop (LAAW). LAAW has two goals 1) detect accessibility problems quickly and 2) spread the accessibility knowledge. This is accomplished by training members of agile squads on accessibility basics, evaluation methods and tools. The training evolves into an accessibility audit as squad members collaboratively capture, share and prioritize findings. The LAWW method compresses a 6-8 week evaluation process into a 2 weeks process while training squad members to detect and avoid accessibility issues in the future. And it can be pretty fun.
This session will explain how to bring LAAW to your organization.
Designing user experience (ux) for digital productsVijay Morampudi
User experience design isn’t just moving pixels; it’s much bigger than solely the user interface (UI). You should start considering the entire customer experience: the full life-cycle of your customer’s experience across every channel, digital and non-digital. Evaluate every touch point, and redesign each one as necessary to meet your customer’s needs. The theme of this talk is how to define User Experience (UX) for digital products
Key takeaways
• Applying Design Thinking to UX
• From touch points to end-to-end experiences
• User research and Analytics to identify Personas and pain points
• Journey mapping
• Wireframing from lo-fi to hi-fi
• Usability and A/B testing
Lectures for Masterclass Customer Experience Strategie & Executie @Business University Nyenrode
user/customer centric design principes voor digital touchpoints & Usability & user experience principes
Julie Grundy gives an overview of user experience Design, why it's important, guiding principles, UX research overview, and tactics used by UX professionals. November 2015.
Generating Mobile Application Onboarding Insights Through Minimalist Instructioncolin gray
Mobile application designers use onboarding task flows to help first time users learn and engage with key application functionality. Although some guidelines for designing onboarding flows have been offered by practitioners, a systematic, research-informed approach is needed. In this paper, we present the creation of a method for designing mobile application onboarding experiences. We used the minimalist instruction framework to engage twelve university students in an iterative set of design and evaluation activities. Participants interacted with a physical prototype of an educational badging mobile application through a semi-structured exploration and reflection activity, bookended by structured mini-interviews. We found that this method facilitated engagement with participants’ meaning-making processes, resulting in useful design insights and the creation of an onboarding task flow. Research opportunities for integrating instructional design and learning approaches in HCI in the context of onboarding are considered.
Mobile Center of Excellence is perfect for organizations looking to ensure the long-term success of their mobile strategies and Applications. It’s built to help you create and define the building blocks of a successful Center of Excellence for Mobile.
Mobile UX COE Strategists will work with your team to understand your current state readiness, build a vision for the Mobile Center of Excellence within your organization, and define the requirements for standing up a Mobile COE. Beyond just the components of a Center of Excellence, helps team creates a realistic roadmap for COE creation based on the people, process, and technology maturity within your business
When most people think about design, they focus on the aesthetic aspect. But design is a balance of form and function. In usability design, the emphasis is on utility - how well does the design serve the needs of the people that use it?
Usability testing (or user testing) involves measuring the ease with which users can complete common tasks on your website. The results of the analysis are a huge eye-opener and their implementation often leads to:
Increased sales and task completion and a high rate of return site visitors
A greatly improved understanding of your customers’ needs
A significant reduction in call centre enquiries
A much more user-focused in-house development team Source: http://www.wbcsoftwarelab.com/wbcblog/read-basics-of-usability-testing
Slides Ian Multon recently used in his discussion w/ mentees of The Product Mentor.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…Better Decisions. Better Products. Better Product People.
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
http://TheProductMentor.com
In my presentation we will talk about what is User Experience (UX) and why it is important nowadays.
Also we will briefly talk about Usability of a product and how to contact some easy Usability tests.
Finally we will learn the 10 Heuristics of Nielsen and revers-engineer our way back to designing thoughtful User Interfaces (UI) based on those rules of thumb.
Disclaimer: I am not a UX researcher or expert! I am a UX enthusiast. I am trying to study and learn as much as I can about UX (workshop, seminars, uni classes, articles etc.) and all I am trying to de here is to make people understand the importance of it, through what I have learned so far.
2 hours training on Mobile UX with Farah Nuraini, Interaction Designer at Traveloka, Indonesia
45 min theory: Research, Analysis, Design solutions and Testing
+ 1h15 min of hands-on exercises with the 5 facilitators from Traveloka.
* Differences between Websites and Web Applications
* Research Techniques for Knowing Your Users
* Task Analysis
* UI/UX Design Principles for Web Applications
Slides used in workshop session A on "" at the IWMW 2007 event held at the University of York on 16-18 July 2007.
See http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/tonkin/
This Evaluation Report was created to provide guideline and recommendations on
- How to build in house UX practice
- What to align your UX goals with business goals
- What kind of skills are needed in the team and how to hire
- What is mobile First, and how to approach responsive design
Vannevar Bush’s 1945 essay “As We May Think” described the Memex, a mechanical desk that contained entire libraries allowing its owner to create and share lasting trails of knowledge with colleagues. This talk begins with the analog computers and microfilm readers that led to this speculative essay and how those ideas influenced digital computing pioneers in the 1960-70s: Doug Engelbart — the inventor of personal workstation, Ted Nelson — the creator of hypertext and visions of digital world containing all the world’s literature, and Alan Kay — whose DynaBook vision foreshadowed the form factors and user interface we carry around in our backpacks and pockets today.
Network Values and Valuable Networks: Do we need SDN in a Twitter-LinkedIn worldPaul Kahn
Presentation for Service Design Network Members Day, Paris, October 28, 2012. SDN was created by people who believe in the value of service design. In a social networked world, is this the best way to support and encourage a new profession? What value do we bring to our networks and what values do our networks bring to us?
Presentation at the Service Design Global Conference, Paris, Oct. 30, 2012. Service Design in three Mad*Pow UX projects: Aetna, WasteManagement and Healthrageous!
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Home assignment II on Spectroscopy 2024 Answers.pdf
What is IA/UX
1. Intersections of Information Architecture
and User Experience Design
Prepared by:
Paul Kahn – Experience Design Director
March, 2014
Media Lab, Aalto University
Helsinki, Finland
2. Paul Kahn | 2
Outline
— What is Information Architecture
— What is Experience Design
— Applying Information Architecture: 3 case studies
— Six ways to organize information: LATCH+CF
3. Paul Kahn | 3
What is Information Architecture
Information is
— a difference that makes a difference
— a pattern that provides a structure for understanding
Information Architecture is
— discovering the kinds of information the site contains
— matching this information to the needs of the users
— determining the appropriate metadata structure
4. Paul Kahn | 4
Jesse James Garrett: 5 Layer Process Model
— The Elements of User Experience,
Jesse James Garrett (2000)
5. Paul Kahn | 5
Information Architecture > Facets of User Experience
— Peter Morville (2004)
6. Paul Kahn | 6
Where we fit in your Internet projects
7.
8. Paul Kahn | 8
The Information Architect must understand
the data
— text coding systems: SGML/XML
— database storage
— information retrieval
the interaction models
— principals of user interface design
— user-based design methodology
— the limits of current web browser technology
9. Paul Kahn | 9
The Information Architect must mediate
— the requirements of a client, who wants to present
information
— the needs of the user, who needs to find and consume that
information
— balance between the desirable and the possible
10. Paul Kahn | 10
Category and Classification
Categorization is
—the mental process of grouping things by perceptible similarity
within a given context.
—Creating groups through direct experience (bottom-up)
11. Paul Kahn | 11
— Categorization of
popular music
— Pop music categories
are an expression of
the perception of
communities of
listeners (bottom-up)
12. Paul Kahn | 12
Category and Classification
— Categorization is
the mental process of grouping things
by perceptible similarity
within a given context.
— Classification is
a set of classes
assigned according to a predetermined set of principles
used to impose order on a set of entities.
— Taxonomic classification establishes stability by applying
a set of rules to one domain (top-down)
— Classification system offer inter-operability benefits across applications
13. Paul Kahn | 13
— MESH Classification of human diseases
— Each disease is located in one or more places in the
Medical Subject Headings (MESH) maintained by
the National Library of Medicine in Washington DC
14. Examples of “categories” that are classifications
High-level category
Three Categories of Drugs
• Depressants
• Stimulants
• Hallucinogens
Continuous category/scale
Categories of Hurricanes:
Category 1: 74-95 mph winds
Category 2: 96-110 mph winds
Category 3: 111-130 mph
winds
Category 4: 131-155 mph
winds
Category 5: 155+ mph winds
Paul Kahn | 14
15. Paul Kahn | 15
Category vs. Classification
— 3 Categories of hair color
— Classification of hair color
16. 16
What is Experience Design (UX)
• It is User-Centered
• Services should be experienced through the customer’s eyes
• It is Co-Creative
• All stakeholders should be included in the service design process
• It is Sequencing
• The service should be visualized as a sequence of interrelated actions.
17. 17
What is Experience Design ?
• It is Evidencing
• Intangible services should be visualized in terms of physical artefacts
• It is Holistic
• The entire environment of the service should be considered
Oops, this is a definition of Service Design
—Five Principles of Service Design Thinking
—from This Is Service Design Thinking
18. 18
What is User Experience at Mad*Pow
• All of the above plus some things not already mentioned
• User Research: recruiting test cohorts, recording and analyzing
interviews and tests
• Design Studio: rapid design/critique with stakeholders & users
• Personas and Journey Maps
• Content Strategy and SEO: defining & creating appropriate
content for communicating messages
• Creative Technology: prototyping the best way to communicate
across platforms & channels
19. 19
Case 1: Messaging as a Service
• Aetna came to Mad*Pow for help developing a Unified Member
Messaging strategy
• Aetna wanted to make sure members were getting
• the right information
• at the right time
• via their preferred channel(s).
20. 20
Results
• Research produced recommendations for
• Intra-departmental communication and governance
• AND user-managed filters and profiles.
• The result is the kind of business strategy and technology
recommendations that are driven by seeing the user's experience
as a service.
30. 30
Case 2: User Experience Design for Mobile App
Small Software start-up (6+ people) developing Secure
EyePrint technology using standard mobile phone camera
—yeVerify meant to replace password protection as access
key to mobile applications
—Integrates with larger end-user applications: banking, health
care, etc.
31. 31
EyeVerify: How it works
— Software-only biometric
— Stable feature-set based on the blood
vessels in the whites of the eyes
— Enables a password-free mobile experience
— Eyeprint cannot be lost, forgotten or stolen
— No spoofing - robust liveness detection
— Uses ordinary, existing smartphone cameras,
no hardware dependency
— Requires just a 720p camera (~1.3 MP)
32. 32
EyeVerify: How it works
— Give a “more professional look” to the visual design of the beta
application
— Increase the probability of user success / Decrease the possibility
of user confusion
— Streamline the instruction / enrollment / verification process to
make it as rapid as possible
— Find the best combination of text, image, animation, video and
voice to communicate with the user
33. 33
The original application followed a 4-step process
Instructions
Practice
Enrollment
Verification
34. 34
EyeVerify: Highlights from Round 1 User Testing
— Most participants were able to use the EyeVerify
application with little to no trouble
— All but one of the participants said that they would like to
use EyeVerify instead of entering a password or PIN
— There is an opportunity to have the interface guide and
inform them throughout the process
— Participants said that the written instructions and video
were quite straightforward and were easy to understand
• They also said that the “hand in front of the face”
suggestion was helpful
— All participants said that the process got easier the more
scans they performem
35. 35
UX Improvements
• Replace Enrollment/Verification concept with Create EyePrint
• Replace two step Enrollment and Verification with a series of
scans that “build up” the EyePrint
• Eliminate the second scan (look left, look right)
• Instruct the user to repeat the scan until the EyePrint is robust
• User a progress animation to drive towards completion
• Reduce the Instruction sequence to two animations
• Focus the animation the transition from a “normal” face-to-phone
position to the EyePrint scan position
36. 1. Create Login 2. Welcome 3. Instruction 1 4. Instruction 2
Animation
Position
Animation
Gaze
Animation
Gaze
Green Box
Transition
5. Instruction 3
7. Position 8. Gaze Left
11. Position or Match Failed
9. 1-n Match 10. Final Match
Website
Restart Beta
or
Return to Application
Email
EyeVerify new workflow
Rich Woodall & Paul Kahn
10/14/13
39. Round 2 Testing (Improved UX and VD)
• As with the first round of testing, participants were able
to use the EyeVerify application with little to no trouble
• The biggest opportunities are to better guide users
through the instructions and through a failed eye scan
• Participants said that the written instructions and audio
were easy to understand
• Many participants said that the process got easier the
more scans they performed
• Overall, participants seemed to have an easier time with
the app than during the first round of testing
39
40. 40
DESIGN
One participant did not look off the screen – he
looked at the top-left of the phone.
Consider: adding an instruction to look “off screen.”
DESIGN
One participant did not look off the screen – he
looked at the top-left of the phone.
Consider: adding an instruction to look “off screen.”
BACK-END
App does not notice if the gaze is not up and to the
left.
Consider: adding functionality and messaging that
ensures the gaze is in the proper location.
BACK-END
App does not notice if the gaze is not up and to the
left.
Consider: adding functionality and messaging that
ensures the gaze is in the proper location.
BACK-END
App does not give ample time before stating “we
cannot find your eyes.”
Consider: adding a brief pause so that users may
attempt to line-up their eyes.
BACK-END
App does not give ample time before stating “we
cannot find your eyes.”
Consider: adding a brief pause so that users may
attempt to line-up their eyes.
BACK-END
Audio instructions often overlap.
Consider: ensuring that audio instructions do not
overlap – cut off the first message, if needed.
BACK-END
Audio instructions often overlap.
Consider: ensuring that audio instructions do not
overlap – cut off the first message, if needed.
“She’s already barking at me.” (P3)
41. 41
Case 3: Reorganizing a public website
Client goals for the project
• Easy to navigate. “Users have a clear path to the
information that interests them and know how to find
what they want if they come back.
• Satisfying. “People should feel like they found what
they wanted, and leave wanting to come back, and
when they walk away they would refer it to someone
else.”
• Trustworthy. “Providers will easily see that the
questions they have will be answered in expert way.”
46. Paul Kahn | 46
LATCH (+):
Five ways to organize information for ease of use (+One)
Location
Alphabet
Time
Category
Hierarchy
From Richard Saul Wurman, INFORMATION ANXIETY 2
plus Common Focus
47. Paul Kahn | 47
Location
“Location is chosen when the information who you are comparing
comes from several different sources or locales. Doctors use different
locations of the body to group and study medicine. Concerning an
industry you might want to know where on the world goods are
distributed.” WSW
— Location is the X/Y position in the context of a representation
— In the most abstract sense, the X and Y positioning of any object on a
plane is a purely visual distinction
— Location can be used to organize information a geographical region
(states, countries)
— Location can be used in relation to an object (such as the body)
50. Paul Kahn | 50
Metropolitan Museum of Art
Heilbrunn Timeline of Art History
51.
52. Paul Kahn | 52
Alphabet
— “Alphabet is best used when you have enormous amount of data. For
example words in a dictionary or names in a telephone. As usually
everybody is familiar with the Alphabet, categorizing by Alphabet is
recommendable when not all the audience is familiar with different
kind of groupings or categories you could use instead.” WSW
— Reference to the order sequence of the letters in an alphabet
— Common 26 letter European alphabet
— Alphabetic order varies according to language
55. Paul Kahn | 55
Ministers of the French Government
56. Paul Kahn | 56
Time
“Time is the best form of categorization for events that happen over
fixed durations. Meeting schedules or our calendar are examples. The
work of important persons might be displayed as timeline as well. Time
is an easily framework in which changes can be observed and
comparisons made.” WSW
— Absolute reference to actual event in time
— Sequence of events in linear time, hours, days, months, years, decades,
centuries
— Potential for cycle as well as sequence
57. Paul Kahn | 57
Time | Categories
Result: co-existence of Categories in Time
58. Eli Rosen’s Civil War Project (CMU, 2012)
http://www.elibrosen.com/civilwar/
63. Paul Kahn | 63
Category
— “Category is an organization type often used for goods and industries.
Shops and services in the yellow pages are easy to find by category.
Retail stores are divided into e.g. men- and woman-clothing. This mode
works well to organizing items of similar importance.” Wurman
— Categories are determined by similar content
— Each category is at the same level (“similar importance”)
67. Paul Kahn | 67
Hierarchy
“Hierarchy organizes by magnitude. From small to large, least
expensive to most expensive, by order of importance, etc. Hierarchy is
to be used if you want to assign weight or value to the ordered
information.” WSW
— Organized by sequence of importance
— Recursive sequence of whole to part, largest to smallest
— Organizing in nested containers:
1st thing contains 2nd thing leads to 3rd thing
68. Paul Kahn | 68
Library of Congress: browse by topic/sub-topic
69.
70. Paul Kahn | 70
A Sixth Method: Common Focus (CF)
— Organizing information based on user interaction
— Currently viewed
— Most discussed
— Most popular
— People who bought this item also bought…
— Based on what you looked at before…
71. Paul Kahn | 71
Le Monde: Most commented / Most emailed 2012 2013
72. Paul Kahn | 72
New York Times/Washington Post: stories associated with user interactions
73. Paul Kahn | 73
Amazon.com:
encouraging related purchasing +
exposing common purchase behavior
74. Paul Kahn | 74
Contact Information
Paul Kahn
Experience Design Director
pkahn@madpow.com
Mad*Pow
Portsmouth | Boston | Louisville
www.madpow.com
Editor's Notes
He must be able to think like the user, and create an organization that will help the user understand what the site contains. He must understand the interaction model supported by web browsers and the associated technologies to determine how the user interface will behave.
Aetna can improve HEDIS scores by messaging properly
Blue: departments
Pink: web assets
Cylindars are database things
Email things
Aetna can improve HEDIS scores by messaging properly
Blue: departments
Pink: web assets
Cylindars are database things
Email things