An analyst requires both interpersonal and technical skills to effectively perform systems analysis. Interpersonal skills like communication, understanding, teaching, and selling are needed to establish trust and communicate with stakeholders. Technical skills involve creativity, problem solving, project management, understanding systems, and questioning attitudes. To develop these skills, an analyst needs an education in systems theory and business functions, experience in hardware/software specifications, and personal attributes like authority, communication abilities, creativity, responsibility, and varied skills.

1. WHAT DOES IT TAKE TO
DO SYSTEM ANALYSIS ?
SYSTEM ANALYSIS & DESIGN
PRESENTED BY-
SWAPNIL WALDE
B.Com(Computer Application),
LL.B.(Faculty of Law, University of Delhi)

2. An analyst must posses various skills to effectively carry out the job.
Specifically, they may be divided into two categories: interpersonal
and technical skills. Both are required for system development.
Interpersonal skill deals with relationships and the interface of the
analyst with people in business. They are useful in establishing trust,
resolving conflict, and communicating information.
Technical skills, on the other hand, focus on procedures and
techniques for operations analysis, systems analysis, and computer
science.

3. The interpersonal skills relevant to systems work include the following:
1. Communication –
• Having ability to articulate and speak the language of the user, a “flare” for
mediation, and a knack for working with virtually all managerial levels in the
organization.
• Communication is not just reposts, telephone conversations, and interviews.
• It is people talking, listening, feeling and reacting to one another, their
experience and reactions.
2. Understanding –
• Identifying problems and assessing their ramifications, having a grasp of
company goals and objectives, and showing sensitivity to impact of the system
on the people at work.

4. 3. Teaching –Educating people in use of the computer systems, selling the
system to the user, and giving support when needed.
4. Selling –
• Selling ideas and promoting innovations in problem solving using
computers.

5. Technical skills include:
1. Creativity –
• Helping users model ideas into concrete plans and developing
candidate systems to match user requirements.
2. Problem Solving –
• Reducing problems to their elemental levels for analysis, developing
alternative solutions to a given problem, and delineating the pros
and cons of candidate system.
3. Project Management –
• Scheduling, performing well under time constraints, coordinating
team efforts, and managing costs and expenditures.

6. 4. Dynamic Interface –
Blending technical and non-technical considerations in
functional specifications and general design.
5. Questioning Attitude And Inquiring Mind –
Knowing the what, when, why, where, who and how a system
works.
6. Knowledge Of The Basics Of The Computer And The Business
Function.

7. Academic and Personal Qualifications
How does the analyst acquire these skills? The answer is in education
experience, and personality.
The background and experience of analysis include:
1. A background in systems theory and organization behavior.
2. Familiarity with the makeup and inner working of major application areas
such as financial accounting, personnel administration, marketing and
sales, operations management, model building and production control.
3. Competence in system tools and methodologies and a practical
knowledge of one or more programming and data base languages.
4. Experience in hardware and software specifications, which is important
for selection.

8. Awad conducted a study to determine the personal attribute of analysis and
what attracts them to systems analysis. The attributes are:
1. Authority –
• The confidence to “tell” people what to do. Much of this quality shows
in project management and team work to meet deadlines.
2. Communication Skill –
• Ability to articulate and focus on a problem area for logical solution.
3. Creativity –
• Truing one’s own ideas, developing candidate systems using unique
tools or methods.
4. Responsibility –
• Making decisions on own and accepting the consequences of these
decisions.
5. Varied Skill –
These academic
and personal
qualifications
highlight the
role of the
analyst and
distinguish
between
analysis and
traditional
programming.

9. Thank
You!