1. RIMA AL-JAMED
Location (United State)  +201.2567690  jamedrz@gmail.com
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CAREER OBJECTIVE
A multi-talented technology professional with insightful experience of working in the program management function, combined
with hands-on practice in IT strategy development, technology risk assessment,project delivery management, enterprise software
implementation, and departmental leadership. Self-motivated and result-oriented management executive, recognized for the
successful implementation of various projects including implementation of server monitoring software, enterprise messaging
application, corporate file sharing platform, and much more. Vastly skilled in the areas ofprogramming, web development, database
administration, along with additional proficiency in incident management, troubleshooting, and business continuity management ,
now looking forward to work with reputed technology companies in a managerial position, as Senior Project Manager / Senior
Delivery Manager / Project Delivery Head.
SKILLS
Functional Expertise:
 Business-Technology Alignment, Project / Program Management, Enterprise Software / Solution Deployment
 IT Risk Assessment, Threat / Vulnerability Identification, Risk Aggregation, Risk Mitigation and Management
 Information Protection Operations, Enterprise IT Security, Secure Server Administration, SystemMonitoring
 Technology Deployment, Incident Management, Troubleshooting, Disaster Recovery, Business Continuity
 Website Planning, Designing and Development, Coding and Programming, Beta Testing and Go-live Phases
 Project Planning / Scheduling, Resource Allocation / Optimization, Task Completion, Software Implementation
 Sound Communicator, Efficient Decision Maker, Practiced Problem Solver, Visionary Team Leader
Technical Know-how:
 Microsoft Technologies: Office Suite, Visio, Publisher, Access
 Programming: Java, JavaScript (Basic), C#, PHP, jQuery, ASP.NET
 Web Technologies: Oracle Database 10g, HTML
TRAINEE / INTERNSHIP EXPERIENCE
Trainee - CO-OP Program, Feb 2012 – Jul 2012
Saudi Aramco, Dhahran, Saudi Arabia
Key Projects to Credit:
 Implementation of Microsoft Lync as a Business Messaging Environment
 Deployment of Server Monitoring Software
 Implementation of Accellion Corporate File Sharing and Collaboration Service
Highlights:
 Successfully attended and completed the ‘Understanding and Improving Processes (UIP)’, and ‘Computer Security (CSL)’
courses as company representative.
 Played a key role in the conceptualization, roll-out, and successfulimplementation of the ‘Information Protection – Get a Gift’
campaign, an innovative initiative started by our department.
 Performed technology risk assessment for various projects during the tenure, including BladeLogic, Microsoft Lync, Microsoft
Lync on MyNet, NIS in ECC, etc.
Key Responsibilities:
 Functioned as an integral part of the Information Protection & Technology Planning Department, focused on devising sound IT
strategies, managing multiple projects, and enhancing existing systems / processes.
 Led and supervised the risk management and business continuity group within the organization, with accountability towards the
identification of technology related risks and their mitigation.
 Evaluated threats, vulnerabilities, and security loopholes within the scope of systems that were in place, and conducted risk
assessment / aggregation using the risk register tool.
 Monitored evaluated risks, devised intelligent strategies to overcome them, suggested control parameters, and contributed in
executive level decision making.
 Provided IT consultancy with regard to incident management, troubleshooting, problem resolution, and crisis management, to
ensure information security and business continuity.
 Assisted the team in indentifying, controlling, and diminishing the occurrence of uncertain events / threats, in order to sec ure
systemresources.
 Handled the planning, development, designing, and launch of basic websites using open / closed sourced web technologies,for
the risk management group.
 Prepared and delivered presentations within the company to generate awareness about mobile protection, information security,
and risk mitigation, amongst all employees.

2. RIMA AL-JAMED
Location (United State)  +201.2567690  jamedrz@gmail.com
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Customer Service Trainee, Jul 2008 – Aug 2008
Saudi Fransi Bank, Qatif, Saudi Arabia
Key Responsibilities:
 Handled enquiries from visiting / calling customers, understood customerrequirements, and rendered resolution of their queries
as per the bank’s policies.
 Assisted visiting individuals to open savings accounts with the bank, explained them the procedures, and collected required
documents for the purpose.
 Provided consultancy to all customers with regard to the various financial products and services in the bank’s portfolio, and
clarified their doubts regarding these.
 Received checkbook requests from customers, verified account information, and processed these requests further to enable
prompt dispatch of the new checks.
 Resolved technology related issues at the bank in coordination with the IT department, and assisted in troubleshooting network
problems.
EDUCATION
Farleigh Dickinson University, United States
Masterof Science in Electronic Commerce (2014 - 2016) (Expected Month of Graduation: May 2016)
Farleigh Dickinson University, United States
Graduation Certificate in Management Information Systems (2014 – 2016)
ELS Language Center, United States
Diploma in English Language (2013 – 2014)
Prince Mohammed Bin Fahad University, Saudi Arabia
Bachelors in Management Information Systems (2006 – 2012)
GPA: 3.28 / 4
PROFESSIONAL DEVELOPMENT
Certifications
 Aug 2003: Elementary Level English, The British Council
 Jun 2006: Direct English Level 4, Alkaleej
Trainings
 Jul 2012: Understanding and Improving Processes (UIP), Saudi Aramco
 2012: BUS1413 – Foundation of Project Management, Liberty University
 Oct 2012: Basic Leadership and Management Skills, Prince Mohammad Bin Fahd University
PERSONAL INFORMATION
 Citizenship: Saudi National
 Date of Birth: 21/08/1989
 Language: Fluent in English and Arabic