What does it take to manage Electronic Resources
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This document outlines the core competencies needed to manage electronic resources. It discusses that electronic resources librarians must understand technologies like hardware, networks, standards and how systems interact. They must also have research skills like data analysis and problem solving. Effective communication skills are essential to explain complex issues. Management duties involve project management, policy development and supervision. Staying aware of trends in licensing, copyright and standards is important. Most competencies apply to various roles in the electronic resources lifecycle from acquisition to discovery.
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What does it take to manage Electronic Resources
- 1. What does it take to manage electronic resources? Jeannie Castro Electronic Resources Coordinator Kelsey Brett Resource Discovery Systems Fellow
- 3. LIFECYCLE
- 5. TECHNOLOGY • Providing Access Understanding of computer hardware and mobile technologies Network technologies Understanding of standards of connectivity and preservation Database design Mark up languages How the various systems (link resolver, Discovery tool, etc.) interacts Implications of digital scholarship across the board and at your library
- 7. RESEARCHSKILLS • Does not mean revisiting your methods class from library school • Does mean: Understanding basic data analysis methods Being able to manipulate complex data and analyzing it Resource assessment Bibliometrics and systems analysis Understanding the principles of collection development Learning about emerging technologies and their applicability to your library PROBLEM SOLVING skills
- 9. FFECTIVECOMMUNICATION • Putting yourself in someone else’s shoes in order to effectively explain a solution • Working collaboratively with not only coworkers but other E-resources Librarians • Explaining ambiguity in a clear, concise manner to people who have no clue about what you do.
- 11. SUPERVISION&MANAGEMENT • Not only about managing people • But also • Project management • Workflow • Systems administration • Policy development
- 14. TRENDS&PROFESSIONALDEVELOPMENT • Licensing • Copyright • NISO standards and the implications to current systems
- 22. LIFECYCLE Instruction Collection Development Acquisitions Cataloging Resource Discovery Systems Computer & Networking Systems Web Services Digital Services Life cycle of electronic resources X X X X X X Understanding of records management X X X X Organizational and records managements skills X X X X Awareness of trends and ongoing development X X X X X X X X Familiarity of how resources are organized and described X X X X X X X Knowledge of cataloging, classification, metadata, and indexing X X X X Understanding of the e-resources subscribed to X X X X X Knowledge of the e-resources acquisitions process X X X X X Thorough knowledge of acquisitions process X X X X
- 23. LIFECYCLE Instruction Collection Development Acquisitions Cataloging Resource Discovery Systems Computer & Networking Systems Web Services Digital Services Acquire and maintain subscriptions through agents and/or publishers X X Establish procedures to ensure access X X X Troubleshoot access problems X X Thorough knowledge of licensing and legal framework X X X Ability to select and provide access points X X Working knowledge of metadata X X Bibliographic experience X X X X Familiar with standards, specifically CONSER X
- 24. TECHNOLOGY Instruction Collection Development Acquisitions Cataloging Resource Discovery Systems Computer & Networking Systems Web Services Digital Services Technology: providing access to electronic resources X X X X X Computing hardware and mobile devices and their operating systems X X X Networking technologies X X Standards, protocols, and structures X X X X Database design X Markup languages X X X X Preservation X X X X Software X X X X Link resolver, metasearch, data collection, discovery services, ERMS X X X X X X X X Future ER Librarians will need a thorough understanding of: Emerging digital preservation techniques X X X X Data visualization X X X X Cloud computing X X X X Text mining X Ability to analyze emerging technologies and implement them X X X X
- 25. RESEARCHSKILLS Instruction Collection Development Acquisitions Cataloging Resource Discovery Systems Computer & Networking Systems Web Services Digital Services Research Skills X X X X X X X X Utilizing data to inform decision making X X X X X X X X Understands the range of data generated by e-resources and where to get them X X X X X Collect, analyze, manipulate, and provide meaningful interpretation of data X X Evaluate potential purchases in user- centered ways X X Use research methods for collection assessment and troubleshooting X X Assess cost efficiency of products and services X X X Identify and implement emerging technologies X X X X Track cost per use and recommend cancellations and additions according to curricular needs and budgetary constraints, and identify alternatives to current subscriptions X X Problem solving, organizational, analytical skills. Detail-oriented work X X X X
- 26. FFECTIVECOMMUNICATION Instruction Collection Development Acquisitions Cataloging Resource Discovery Systems Computer & Networking Systems Web Services Digital Services Effective Communication X X X X X X X X Communicate verbally and in writing to internal and external audiences X X X X X X X X Synthesize complex problems in easy to understand summaries X X X X X X X X Explain to and instruct end users X X Works collaboratively with other units X X X X X X X X Frames situations according to other’s perspectives X X X X X X X X Ability to write reports X X X X X X X X Make presentations X X X X X X X X
- 27. SUPERVISION&MANAGEMENT Instruction Collection Development Acquisitions Cataloging Resource Discovery Systems Computer & Networking Systems Web Services Digital Services Supervising and Management X X X X X X X Effectively supervise, train, and motivate staff X X X X X X X X Initiate and complete projects X X X X X X X X Develop and manage workflows and procedures X X X X X X Adept at policy development X X X X X X X X Demonstrate leadership, act as a bridge across multiple units X X X X X X X X Effective working relationships X X X X X X X X Familiar with systems administration X X X X Knowledge of systems architectures, capabilities, and support options X X X X Knowledge of best practices for data management X X X X Utilizes options for technical support X X X X X X X X
- 28. TRENDS&PROFESSIONALDEVELOPMENT Instruction Collection Development Acquisitions Cataloging Resource Discovery Systems Computer & Networking Systems Web Services Digital Services Trends and Professional Development X X X X X X X X Knowledge of current issues X X X X X X X X Familiarity with how and for whom an organization licenses content X X X X X Understand copyright, fair use, and library-friendly licensing terms X X X X X X X X Educate colleagues and advocate for use of agreed- upon conventions X X X X X X X X Extensive knowledge of systems of cataloging, metadata, indexing and classification standards and methods X X Extensive knowledge of digital tools X X X X
- 29. PERSONALQUALITIES Instruction Collection Development Acquisitions Cataloging Resource Discovery Systems Computer & Networking Systems Web Services Digital Services Personal Qualities X X X X X X X X Flexibility X X X X X X X X High tolerance for complexity and ambiguity X X X X X X X X Customer service X X X X X X X X Time management X X X X X X X X
- 30. Discussion Questions • Would you like to see ALA adopt these core competencies? • Do one or more individuals at your institution possess the core competencies for e-resources librarians? • Which core competencies are unique to ER librarians? Which apply to librarians regardless of niche? • At your institution, is ER managed by one or several departments? • Do you believe that ER librarians must possess all of the core competencies to effectively manage e-resources?
- 31. References: Emery, Jill and Stone, Graham (2013) Developing TERMS: techniques for electronic resource management. In: 8th Annual Electronic Resources & Libraries Conference, University of Texas at Austin, 17-20 March 2013. (Unpublished). Retrieved from http://eprints.hud.ac.uk/16863/ NASIG Core Competencies Task Force (2012). Core Competencies for Electronic Resources Librarians. Retrieved from http://www.nasig.org/files//CoreComp/CoreCompetenciesF.ERLibrariansD RAFT2012.5.17.pdf
- 33. Thank You! Contact information: Jeannie Castro jmcast@central.uh.edu 713-743-9346 Kelsey Brett krbrett@uh.edu 713-743-9759