- The ER librarian can collaborate with subject librarians by providing usage statistics and cost-per-use calculations to help with serials reviews, and can work with serials librarians to identify titles that need format changes or issues with access and create tasks in Outlook to address problems.
- Collaboration allows the ER librarian to assist with moving print-only resources to online access when available, and revealed titles that were switched to print+online by Ebsco but never properly set up for access.
- Working together helps all parties efficiently review resources and address access issues.
1. Making the Impossible Possible:
What your Electronic Resources
Librarian can do to help you
Jeannie Castro
Electronic Resources Coordinator
University of Houston
2. How your ER librarian can help
• Collaboration is the key
• Work with Subject Librarian librarians in
providing information
• Flexibility and acceptance of the licensing
timetable
3. Subject Librarian Collaboration
• Certain Subject Librarians asked for assistance
with completing their Serials Review
• Use Stats provided for
▫ Aggregator titles
▫ Subscription titles
• Calculated a cost-per-use based on those stats
4. Subject Librarian Collaboration
• Columns added to Spreadsheet
▫ Print, Print + Online, or Online Only
▫ Platform
▫ 2009 & 2010 COUNTER use statistics
▫ 2009& 2010 Serials Solutions Click Through
Statistics
▫ Cost Per Use for 2010
5.
6. Subject Librarian Collaboration
• For print only resources, checked to see if an
online option was available
• For those titles, a note was made to Kelli to
enquire about moving
7. Serials Librarian Collaboration
• Online option availability
▫ If Kelli found a title that needed to be moved we
used our ERM to send requests
Premlimary License Request
Format change OK
Subscription declined
8. Serials Librarian Collaboration
• Outlook Tasks
▫ Tasks can be assigned between people in Outlook
▫ Kelli creates the task alerting the ER department
as to a problem and I respond
9. Serials Librarian Collaboration
• As a result of the Serials Review work, it was
noticed that many of the titles that Ebsco
switched from print to print + online were never
set up.
• As a result, a new project was created to identify
these titles and rectify the situation.
To make the Serials Review easier, collaboration between Electronic Resources, Subject Librarians and Serials is vitalThe ER librarian needs to commit to making the process work. If they cannot do what is required, then perhaps they can train members of the Serials Staff on how to gather the necessary information.In the initial stages, the ER librarian works with the Subject Librarians to find out what they need to help facilitate an easier process, such as use data for electronic titlesOne of the things that non-ER people need to be aware of is that when dealing with licensing, some publishers are inflexible in their contracts and some publisher take a long time to complete negotiations
Early on in the 2011 Serials Review process, I decided to reach out to the Subject Librarian. Not all Subject Librarians understand the mechanics of what goes on back in technical services and vise versa. I felt that it would be good customer service to work with the Subject Librarians in helping them understand in a very basic way what I could do to help ease any “pain” they might have felt to undertake this process.The ER librarian can provide the Subject Librarians with the Use data contained within the spreadsheet that the Serials librarian provides and input the formula to calculate the cost per useA decision needs to be made about the level of statistics which will be provided. For example, if your budget is good and you can add titles, you may want to provide Aggregator data at the journal level to see which titles are getting the most useA definite need is the use data for subscription titles. From there a decision can be made on the cost per use data on what to keep or cancel. A consensus on what a good cost per use amount would be helpful to the Subject Librarians in making their decisions. This figure may vary according to discipline. For example a humanities journal may show good use with a $5-6 cost per use, while a science title may show good use with a $2-3 cost per use.
For the 2011 Serials Review, I provided those librarians who asked assistance with there serials review with:Whether the journal was print, print + online, or online onlyIf the title was in a database, the name of the database or if it was a platform the name of the journal platformThe 2009 and 2010 COUNTER use statisticsThe 2009 and 2010 Click through statistics provided by Serials Solutions. Click through statistics are collected by counting how many times a user accesses the resource through one of Serials Solutions 360 products However, it does not count the stats where someone goes through Summon to arrive at the resourceAnd finally, the cost per use for 2010. I provided the Cost per use for both the COUNTER and Click through stats.
Example of one of the spreadsheets showing where I added the additional information.
For print resources, if an online option was available, I would put a note on the spreadsheet to ask Kelli about moving onlineBefore putting that note on the spreadsheet, I would check out the license to make sure there wouldn’t be any problems down the road with negotiations.
The University of Houston uses our ERM to drive the electronic resource processing. This will work if you use Serials Solutions, but I’m not sure how it will translate if you use a different ERMKelli would create a note in Serials Solutions requesting licensing information. I would receive an email alerting me that there was a preliminary licensing request. I would check out the license. If the license checked out, I would alert Kelli through the ERM that the format change was OK or if it didn’t check out, I would alert her that the format change was not ok by alerting her the subscription needed to be declined.
Another way we collaborated is through Outlook TasksTasks can be created in outlook and shared. I receive the task notification in my email with a deadline date. These can range from: I noticed that we are paying for print + online but I don’t see where the online is set up to this title will switch platforms next year.
As a result of the Serials Review work, it was noticed that many of the titles that Ebsco switched from print to print + online were never set up.As a result, a new project was created to identify these titles and rectify the situation.
It is a win-win situation for everyone involved. We find are able to find out before the subscription begins whether there will be any problems. Also, in working with the Subject Librarians while they are reviewing their serials titles, the ER librarian can use this opportunity to build relationships and help the Subject Librarian gain a better understanding of the data. The Subject Librarian well be better informed when they communicate with faculty about why they need to cut a journal or journals from the collection.Now I will turn it over to Nancy who will talk about advice to tech services and subject librarians for effective collaborations