Analytics data in the discovery age
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The University of Houston uses III as its integrated library system and catalog which is shared with two other campuses and its law school. UH Central and two other campuses use Summon, but the law school does not. Analytics data is presented comparing use of journals, database searches, and database sessions before and after implementing Summon in fall 2010, showing increases in all categories after Summon was introduced.
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Analytics data in the discovery age
- 1. Analytics Data in the Discovery Age: The University of Houston’s Story ER&L Conference 2012 April 2, 2012 Jeannie Castro jmcast@central.uh.edu
- 2. University of Houston Set up We use III as our ILS and Catalog Since we are a system university, we share our catalog with 2 other campuses and our Law School UH Central plus 2 other campuses use Summon. The Law School does not use Summon Our Collections budget is a little over $9 M Our total FTE is 32,066 Went live with Summon beginning Fall Semester 2010
- 3. Branding
- 5. Pre Summon v. Post Summon Journals 2010
- 6. Pre Summon v. Post Summon Database Searches 2010
- 7. Pre Summon v. Post Summon Database Sessions 2010
Editor's Notes
- We use III as our ILS and CatalogSince we are a system university, we share our catalog with 2 other campuses and our Law SchoolThose two other campuses have separate instances of SummonThe Law School does not use SummonOur Collections budget is a little over $9 MOur total FTE is 32,066
- As with any decision at a University, we formed a committee to evaluate several different products and chose Summon. Our Marketing committee decided to rebrand Summon OneSearch
- and placed it front and center on our Web page. If the user types something into the search box, they are immediately taken to our summon instance. If they prefer to search another section, such as our eJournals, specific databases, or the catalog, they have click another tab. Transaction log data shows that there is some tab jumping but not as much as you would think.We’ve seen a huge increase in our Use statistics in some areas and large decreases in othersWe have made the assumption that is because our Liaison’s have stopped teaching specific databases and have geared their instruction more toward our OneSearch for lower level classes and specifice databases for upper level classes.
- What I did here is take an average of the spring and summer semesters pre summon COUNTER Stats to give a better reflection of what was going on, I then divided it into our post summon COUNTER stats to give a percentage change in use figure.As you can see our Sage stats went through the roof and our wiley and springer content became more discoverable. We stopped teaching JSTOR and project muse as go to places, so while they did rise in use, not that dramatically. There was only a 5% increase in students between 2009 & 2010, which would have made this increase believable.
- As you can see our ASP and ProQuest searches COUNTER stats went through the roof as well. EI and First search not indexed in summon thus decreased. I know it shows 94% increase, but further analysis shows that it is our World Cat usage that is what is inflating these statistics (116% for searches). If you discount the WorldCat numbers, FirstSearch searches actually decreased by -38%
- 2009 20102011% DElsevier * 152,037262,609281,02585%Emerald * 6,7578,32512,70288%JSTOR ** 249,316239,407206,617-17%Project Muse*9,96212,69211,61317%Sage*7,18114,80525,170251%Springer*18,70630,38553,603187%Wiley*37,05156,49077,788110%*Indexed, 100% coverage & 100% FT Searchable**Indexed, 100% coverage NOT FT Searchable***Not in Summon
- Searches 200920102011% DAlexander Street Press**6,89328,730141,1571948%Ebsco*2,324,2662,506,0302,581,86711%Engineering Villiage ***(INSPEC, Compendex, NTIS)32,02220,8209,434 -71%FirstSearch***45,00545,32959,80333%Gale*79,93870,75565,373-18%ProQuest*185,391678,614781,941 322%*Indexed, 100% coverage & 100% FT Searchable**Indexed, 100% coverage NOT FT Searchable***Not in SummonAs you can see from these numbers, we made a collections decision to only sign a one year contract with Engineering Villiage for our NTIS, rather than our usual 3 year deal. Summon has made our ProQuest Newspaper collections highly visible, which is what is driving up these numbers.
- Sessions200920102011%DAlexander Street Press9,16610,37536,050293%Ebsco 617,966622,826651,0645%Engineering Villiage (INSPEC, Compendex, NTIS)9,193 6,3542,850-69%FirstSearch19,68819,346 22,937 17%Gale65,34638,78330,208-54%ProQuest61,557232,977285,711364%Again, similar situation regarding session stats. Our Gale stats have decreased tremdously, but since we get this through our TexShare consortium, we will never cancel it. However, if there are any gale reps here in the audience, please improve your interface. I hear from our Liaison's that it is what turns students off to using it. That and the consistently bad metadata that comes from the Gale Cengage product into Summon prevents students from connecting to the content. They give up rather than try to get the material.