Given that digital business require Agile PPM (bimodal IT), PMO leaders are challenged to adapt governance processes to cover new, agile Mode 2 efforts that are not from the same mold as “traditional” project management structures. The requirement of successfully delivering projects using multiple delivery approaches side-by-side is not just a possibility, it is a high probability. How has Agile PPM (bimodal IT) impacted the PMO? How are Agile PPM (bimodal IT) application projects different than traditional projects? How should project management methods, strategies and techniques change to support digital PMO in bimodal IT organizations?

1. What Does Agile PPM Mean to the
Modern PMO?
Reimagine Business Productivity
Digital Productivity Solutions
Built for the Microsoft Cloud
Jim Patterson & Matthew Willey - Wicresoft

2. • Today’s Challenges
• Unified Work Management Concepts
• Bimodal PPM- Overview & Use Cases
• Demo
• Additional Use Cases
• Value & Benefits
• Next Steps
Agenda

3. TODAY’S CHALLENGES

4. The RISE
of Technology
The inevitable impact:
Executives
PMOs
Software Development
Support
Adoption challenges across the
enterprise.

5. change
Slow paced business
environment.
Plan ahead and make
adjustments as
needed.
Unpredictable business
environment.
Constantly planning
for change.
Change is the New Norm

6. Disconnected Systems & Processes
Service
Management
Incidents
Problems
Changes
• Work is managed by parallel processes
• Multiple entry points of work that is associated
• Departmental silos enforcing their own processes and priority
Project
Management
Tasks
Issues
Changes
Actions
Application
Management
Epics
Features
User Stories
Defects
Tasks

7. Today’s Challenges
Organizations are confronted with digital transformation
IT leaders recognize need to innovate more, manage uncertainty
better, and establish more agility
Must do so while simultaneously running the business and hitting
performance goals
Varying cultures, approaches and attitudes in the organization
Bimodal capabilities are becoming necessary and crucial

8. Information Silos
Segregated
Workforce
Complex
Environment
Confused and
Unhappy Employees
No Consistent
Processes
Lost Productivity
No Support
Communication
Barriers
Ineffective Ways of
Working
Disconnected
Systems and Data
Old Ways of Doing
Things
Low Engagement
High Turnover
Low Response
Times
Can Your Organization Afford This?

9. Portfolio Management
Schedule & Task Management
Financial Management
Team Collaboration
Technology has become a highly
complex landscape of features
and functionality vs. a means of
empowering human creativity,
innovation and intelligence.Governance&Standardization
PMO Capability “Musts”

10. UNIFIED WORK MANAGEMENT

11. Providing the Right Tool for the Right Job
■ Portfolio Level— Interested in creating, decision
frameworks, selecting specific projects based on those
frameworks, planning [the] delivery [and] tracking those
investments at a high level..
■ Execution Level— Interested in a project and resource
management product to manage the tactical details of project
execution and communicate progress and expenditures back
to business sponsors and management.
2012 IT PPM Magic Quadrant
Daniel Stang, Gartner Research

12. AnalyticsConnectors
Demand
Management
Portfolio
Management
Resource
Management
Financial
Management
Time
Management
Business
Intelligence
ProjectConnect
Agile
Waterfall To Dos
Business Strategy Tied to Work Execution
Schedule
Management

13. BIMODAL PPM – USE CASE

14. Multiple Planning & Delivery Modes
1 2
PPM Agile
Marathon Runner
Longer Cycle Times
Waterfall, V-Model, etc
Sprinter
Shorter Cycle Times
Agile, Lean, Kanban, etc.
In early 2015, Gartner introduced the term Bimodal IT:
“the practice of managing two separate, coherent modes of IT delivery, one
focused on stability and the other on agility.”
Linear approach to change,
emphasizing predictability,
accuracy, reliability and stability
Non-linear, involves learning
via iteration, emphasizing
agility/speed, and above all
manage uncertainty

15. • How can I deliver value with continuous
builds, quickly – with PPM?
• Why do I have to track capex/opex?
• Duplicate timesheet entry is taking time
away from my ability to innovate.
• I have no visibility into business deliverables
when teams use agile.
• How can I manage a holistic portfolio for
leadership?
• How can I apply capex/opex to agile
projects?
Disconnect
Disconnected Systems & Teams
Agile is a black hole to the PMO PPM offers no value to Agile teams

16. Governance
Visibility, Insight, Alignment & Control
Agility
Innovation, Time to Market & Responsive
How To Find The Right Balance
More appropriate governance and planning mechanisms
Capability/culture to experiment more, and fail fast/small/visibly
Combined with more predictable, mission-critical steady state

17. Unified PPM & Agile Solution
Teams
Programs
Portfolios Portfolio 1
Program 1
Traditional
Project
Program
2
Agile
Project
Program
3
Traditional
Project
Agile
Project
The New Hybrid Project Management World

18. Microsoft Agile
PPM Solution
Integration with Best of Breed
Agile Tools:
• Visual Studio Team Services
• JIRA
• VersionOne
Investment Approval
Program &
Portfolio
Management
Financial &
Capacity
Planning
Waterfall Scheduling Agile Planning

19. Microsoft Agile
PPM Solution
Integration with Best of Breed
Agile Tools:
• Visual Studio Team Services
• JIRA
• VersionOne
Investment Approval
Program &
Portfolio
Management
Financial &
Capacity
Planning
Waterfall Scheduling Agile Planning

20. Capture Ideas & Requests
Ideation & Demand
Management
Prioritization & Alignment
Financial & Resource Capacity
Planning
Portfolio Alignment & Prioritization
Capacity Planning

21. Waterfall Schedules
Risk, Issues & Changes
Deliverables
Microsoft Project
Online Planner
Risks, Issues & Changes

22. Backlog Management
Iteration & Sprint Planning
Kanban Boards
Iteration & Sprint Planning
Kanban Boards
Backlog Management

23. Engagement Planning
Resource Workload
Resource Availability
View Resource & Team Workload
View Resource Availability
Request Resources
View Resource Availability

24. Single Timesheet Entry
Agile Work Log
Integration
VSTS Work Logs
Project Online Timesheets

25. Centralized Reporting
Hybrid Dashboards
Personalization
Reporting on all Projects
Personalized Reports
Hybrid Agile PPM Dashboards

26. Supports Modern PM Methodologies
Bimodal IT:
“the practice of managing two separate,
coherent modes of IT delivery, one focused
on stability and the other on agility.
Mode 1: is traditional and sequential,
emphasizing safety and accuracy.
Mode 2: is exploratory and nonlinear,
emphasizing agility and speed.”[1]
Scaled Agile Framework (SAFe):
SAFe is a knowledge base of
successful patterns
for enterprise Lean-Agile
development

27. Project Online and Visual Studio Team Services bring you the
feedback loops you need to remove the disconnect
Better Together

28. DEMO

29. ADDITIONAL USE CASES

30. Lighter Projects - Office 365 Planner

31. Demand
Changes
Projects
Requests
Ideas, Requests, Incidents, Changes,
Problems, Projects
Projects, Tasks, Issues, Risks
Integrated ITSM & PPM Use Case
ProjectConnect
Requests are captured, sorted
and prioritized in ServiceNow
giving a single front door to IT
Projects and large requests are tagged to
Sync with Project Online and Project Connect
creates a project in Project Online for
prioritization with other projects
Project Updates from Project Online are
synchronized with ServiceNow to ensure
requests stay up to date

32. With Project Connect, its easy to connect the information you care about
in one place and make faster, better informed decisions
Software
Development
Project Portfolio
Management
Professional
Services
Financial
Management
Work
Management
Service
Management
Project
Connect
Other Common Use Cases
Configurable
Business Rules & Workflow
Built in
Alerts & Notifications
Private Cloud Connector

33. VALUE AND BENEFITS

34. Value of Agile PPM & Unified Work Management
• Keeps Users Working In Their Primary/Preferred Tools & Solutions
• Allows Users To Work in Tools Appropriate for Their Role/Maturity
• Improves Adoption By Minimizing Unnecessary Complexity
• Better User Experience Drives Better Participation/Compliance
• Better Collaboration Across All Areas of the Business

35. Value of Integration
• Brings Improved Portfolio Alignment to Organizational
Goals and Objectives
• Robust Project Portfolio Management (PPM) Software Can
Integrate All Work & Resources Into a Single View
• Project Connect Quickly & Reliably Brings Together
Disparate Business Systems
• Provides Holistic View of Resource Availability and
Efficiency
• Allows for Better Forecasting and More Realistic
Expectations
• Common Governance for Planning, Executing, and
Reporting

36. • Joint Venture with Microsoft in 2002
• Global footprint with offices across
the U.S.
• Consulting, BPO, Managed Services,
global support and Staffing
• 6,500 global employees
• Client focused, proven track record,
passion for technology
About Wicresoft
Microsoft P-Seller Microsoft Gold Certified Microsoft Cloud Solution Provider

37. Professional Services
Automation
• Project Management
• Time Management
• Resource Utilization
• Financial Management
Project Portfolio
Management
• Portfolio Management
• Resource Management
• Schedule Management
• Time Management
• Backlogs
• Scrum
• Kanban
• Task Boards
Business Intelligence
• Portfolio Planner
• Work Planner
• Agile Planner
• Resource Planner
Scaled Agile Management
Enterprise Work
Management
Productivity Solutions

38. Next Steps
• FREE - Assessment and Roadmap
• FREE - Project Online Trial & Wicresoft Support
• Personalized 1:1 demo for your organization
Email Wicresoft
nasales@wicresoft.com
Jim Patterson
jpatterson@wicresoft.com
Matthew Willey
mwilley@wicresoft.com

39. Thank You!
Websites:
Wicresoft www.wicresoft.com
Project Online www.project-online.com
Project Connect www.projectconnect.co