Wendia POB Introduction
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Wendia\'s POB - Point of Business is the perfect solutions for any company wanting to use ITIL for professional Service Management.
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The document discusses enterprise resource planning (ERP) systems and their use in logistics and supply chain management. It provides an overview of key points:
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The document discusses procurement quality assurance and its importance. It describes the key activities in procurement quality assurance like developing a procurement quality strategy, evaluating supplier quality in tenders, monitoring supplier quality performance, and ensuring quality requirements are included in contracts. The goal is to embed quality considerations throughout the procurement process from the initial tender stage through supplier performance monitoring after contract placement. This helps manage quality risks and assure the delivery of products and services that meet requirements.
Project Proposal Sample: RFID on Warehouse Management System
This document is a thesis submitted for a Master's degree in Information Technology that proposes developing a Warehouse Management System integrated with RFID technology. The project aims to automate manual processes at a warehouse to reduce errors, improve data accuracy, increase speed and control over inventory. Currently the warehouse relies on a paper-based semi-automated system with 65 personnel which is inefficient and ineffective. The proposed system would use RFID readers on forklifts and fixed locations, along with RFID tags on assets and shelves, to automate tracking and provide real-time inventory and reports. This is intended to streamline operations and address bottlenecks affecting the production cycle.
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This document discusses key concepts in supply chain management. It defines a supply chain as including all stages involved in fulfilling a customer request, from suppliers to end customers. There are three phases of supply chain decision making: strategy/design, planning, and operations. Processes in a supply chain can be viewed through the cycle view, with different cycles at each interface, or the push/pull view, with reactive pull processes and speculative push processes. The overall goal of supply chain management is to maximize total supply chain profitability.
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A supply chain is the network of organizations involved in producing and delivering a product, from raw materials to the end customer. It includes upstream suppliers, internal production and packaging, and downstream distribution centers and retailers. Effective supply chain management coordinates activities across this network to optimize material, information and financial flows. Key goals are reducing costs and uncertainties while improving customer service. Modern supply chains leverage information technology to facilitate coordination and information sharing among partners.
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The document discusses supply chain management. It defines a supply chain as a global network used to deliver products from raw materials to end users through information flow, physical distribution, and cash flow. Supply chain management involves planning, implementing, and controlling supply chain operations to efficiently satisfy customer requirements. The goals of supply chain management are to drive customer value, utilize assets better, and grow revenue. Benefits include reducing uncertainty, maintaining proper inventory levels, minimizing delays, and providing good customer service. Problems along the supply chain can include delays, lack of coordination, uncertainties, poor demand forecasting, and interference in production. Solutions involve scanning the business environment, enhancing strategic objectives, and improving organizational skills.
Operation management
Operations management plays an important role in society by contributing to higher standards of living, better quality goods and services, environmental concern, and improved working conditions. It raises standards of living by increasing productivity and efficiency, which lowers costs and provides more income. It improves quality through initiatives like Six Sigma. It addresses environmental concerns through recycling and pollution reduction. It enhances working conditions by empowering workers and improving job design.
Material management
The document discusses materials management in organizations. It provides definitions of key terms like "material" and describes the various subsections that make up materials departments, like purchasing, receiving, stores, and dispatching. The objectives of materials management are outlined as well as the relationships between the materials department and other departments. Different types of organizational structures for materials management are described, including function-based, location-based, and process-based models. The roles and functions of materials managers are also summarized.
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- An MPS is a time-phased statement of how resources will be used to meet production commitments over the planning horizon. It tends to have a short time horizon and show details like bills of materials.
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Chapter 1. understanding the supply chain
This document discusses key concepts in supply chain management. It defines a supply chain as including all stages involved in fulfilling a customer request, from suppliers to end customers. There are three phases of supply chain decision making: strategy/design, planning, and operations. Processes in a supply chain can be viewed through the cycle view, with different cycles at each interface, or the push/pull view, with reactive pull processes and speculative push processes. The overall goal of supply chain management is to maximize total supply chain profitability.
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This document provides an overview of quality assurance and related concepts in the food industry. It defines quality assurance and discusses its relationship to total quality management. Key aspects covered include good manufacturing practices (GMP), good laboratory practices (GLP), good agricultural practices (GAP), and sanitary and hygienic practices. GMP, GLP, GAP and hygienic practices all establish guidelines and procedures to ensure food safety and quality throughout the production and processing chain. Total quality management (TQM) is also discussed as a philosophy aimed at continuous improvement of quality to meet customer expectations.
Material requirement planning, MRP.
This topic is related to Material requirement planning, MRP.
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Benefits of MRP. Limitation of MRP, Objective of MRP, MRP Input, MRP Output, Steps of MRP
Benchmarking
Benchmarking involves continuously measuring an organization's processes and performance against other leading organizations to identify areas for improvement. It is done through a multi-step process of identifying benchmarking partners, gathering their data, analyzing any performance gaps, and implementing practices to close those gaps. The goal is to help organizations improve processes, increase customer satisfaction, and gain competitive advantages through learning best practices.
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This document discusses the role of information technology in supply chain management. It describes how IT helps to reduce costs and improve productivity. Specific technologies like barcoding, electronic data interchange, enterprise resource planning, and data warehousing are discussed. The value of IT is said to include increased control, better inventory management, and improved collaboration between supply chain partners. Real-time data, visibility, simplified processes, and enhanced customer communication are ways supply chain technology can improve business. The document also reviews popular supply chain management software and areas where IT provides help, such as global trade, supplier relationship management, and reverse logistics.
2. duties and responsibilities of production managers
The document outlines the duties and responsibilities of a production manager, which include planning factory locations and layouts, purchasing equipment, production design, quality control, maintenance, and staff management. It notes emerging roles like strategic decision making, ERP implementation, process automation, research and development, and protecting the environment. Recent trends in production mentioned are focusing on the global marketplace, flexibility, time reduction, new technologies, environmental issues, lean production, and supply chain management.
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The document discusses production planning and control functions including process planning, loading, scheduling, dispatching, and follow up. It explains that process planning determines the sequence of operations, loading assigns work to work centers based on schedules, and scheduling determines start and finish times of operations. Dispatching authorizes the start of operations and follow up monitors progress. The document also covers factors that affect production planning like type of product and manufacturing. Different planning functions are needed for job shops, batch production, and mass production. Finally, it discusses scheduling objectives like meeting due dates and maximizing resource utilization.
Supply Chain Management
A supply chain is the network of organizations involved in producing and delivering a product, from raw materials to the end customer. It includes upstream suppliers, internal production and packaging, and downstream distribution centers and retailers. Effective supply chain management coordinates activities across this network to optimize material, information and financial flows. Key goals are reducing costs and uncertainties while improving customer service. Modern supply chains leverage information technology to facilitate coordination and information sharing among partners.
Supply chain management
The document discusses supply chain management. It defines a supply chain as a global network used to deliver products from raw materials to end users through information flow, physical distribution, and cash flow. Supply chain management involves planning, implementing, and controlling supply chain operations to efficiently satisfy customer requirements. The goals of supply chain management are to drive customer value, utilize assets better, and grow revenue. Benefits include reducing uncertainty, maintaining proper inventory levels, minimizing delays, and providing good customer service. Problems along the supply chain can include delays, lack of coordination, uncertainties, poor demand forecasting, and interference in production. Solutions involve scanning the business environment, enhancing strategic objectives, and improving organizational skills.
Operation management
Operations management plays an important role in society by contributing to higher standards of living, better quality goods and services, environmental concern, and improved working conditions. It raises standards of living by increasing productivity and efficiency, which lowers costs and provides more income. It improves quality through initiatives like Six Sigma. It addresses environmental concerns through recycling and pollution reduction. It enhances working conditions by empowering workers and improving job design.
Material management
The document discusses materials management in organizations. It provides definitions of key terms like "material" and describes the various subsections that make up materials departments, like purchasing, receiving, stores, and dispatching. The objectives of materials management are outlined as well as the relationships between the materials department and other departments. Different types of organizational structures for materials management are described, including function-based, location-based, and process-based models. The roles and functions of materials managers are also summarized.
The purchasing process
The document outlines the purchasing process, including identifying needs, selecting suppliers, negotiating contracts, and managing supplier performance. It discusses purchasing objectives like supporting operations, managing the process efficiently, developing relationships, and supporting organizational goals. The core tasks of purchasing are ensuring supply continuity, innovating purchasing practices, minimizing supply vulnerability, and verifying performance. The document also addresses vulnerabilities in supply markets from lack of knowledge or complexity, and how to overcome these through risk awareness, integrated risk management, employee understanding of risks and roles, and understanding how strategy changes affect supply chain risks.
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All common business functions (accounting, customer relationship management, operations, sales, marketing, service, warehousing, and more) come in one package – easy to set up and use. Complete visibility and better control help running end-to-end business processes professionally.
Manufacturing planning & control (mpc) system
The document discusses manufacturing planning and control systems (MPC) and master production scheduling (MPS). Some key points:
- MPC systems help formulate plans to meet business objectives and identify resource gaps. They facilitate feedback across suppliers and scheduling.
- An MPS is a time-phased statement of how resources will be used to meet production commitments over the planning horizon. It tends to have a short time horizon and show details like bills of materials.
- MRP was developed to address limitations of traditional inventory models like economic order quantities. It incorporates bill of material information and dependent demand to improve inventory accuracy and reduce stockouts.
Presentación marta y jorge process strategy
This document discusses different process strategies used in operations management. It describes process focus strategy as organizing facilities around specific processes to enable low-volume, high-variety production using general purpose equipment. Key aspects of process focus strategy include high product flexibility but also high costs and difficulties with production planning. The document contrasts process focus with repetitive focus, product focus, and mass customization strategies.
Customer Supplier chain TQM
The document discusses traditional enterprise inspection practices and how they often do not add value and increase costs. It then introduces the concept of a customer supplier chain that aims for continuous quality control throughout all stages of the process. This helps improve communication, reduce gaps, define specifications, and facilitate feedback to more easily identify and address problems. It also discusses supply chain management and concepts like just-in-time manufacturing and lean manufacturing that focus on eliminating waste.
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This document discusses materials management and its key activities and functions. It defines materials management as the process of planning, organizing, and controlling the flow of materials through an organization. The main activities involved include materials requirements planning, purchasing, inventory control, expediting, transportation, and materials handling. Effective materials management can improve productivity, reduce costs, ensure quality, and smooth production schedules.
Manufacturing Methods / Production Techniques
Manufacturing is the process of converting raw materials into finished goods through various production methods. Historically, manufacturing occurred on a small scale through apprenticeships or putting-out systems, but the Industrial Revolution led to large-scale manufacturing using machines powered by steam engines. Major technological developments during this period included advances in textiles, metallurgy, mining, chemicals and other industries. Manufacturing systems can involve discrete, process, repetitive, or assemble-to-order production depending on factors like market demand and complexity of the product.
MRP and ERP
This document provides an overview of material requirements planning (MRP) and enterprise resource planning (ERP) systems. It defines key concepts in MRP like the master production schedule, bills of material, lead times, and how the gross requirements and net requirements plans are developed. It also describes how MRP has been expanded to ERP systems to integrate broader business functions like customers, suppliers, and other business processes. The advantages of ERP systems are integration across the supply chain and common databases, while disadvantages include high costs of implementation and customization.
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This document provides a guide for creating, implementing, and institutionalizing a successful Supply Chain Resiliency Program (SCRP). It outlines a three phase process: Planning, Implementation, and Institutionalization.
The Planning phase involves developing the business case, scope, services, metrics, technology plan, governance structure, timeline and funding for the SCRP. This information is captured in a program charter. The business case establishes the purpose, goals, and alignment with business strategy. It also addresses potential objections.
The Implementation phase covers deploying people, processes, and technology to deliver the core SCRP services. This involves mapping the supply chain, collecting supplier data, identifying and scoring risks, and developing mitigation,
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Wendia POB Introduction
- 1. ITIL Focused IT Service Management Excellence Wendia’s Point of Business solution June 6, 2011
- 2. Why Wendia? POB Information New Release of POB comes out every March 1st 16 major in our March year POB 21.12 We’re release on 22nd1, 2010 –of Service th Management focus andeach year 25% of annual revenues goes to R&D expertise Tight integration between modules One database for entire solution set Service Management is the Product developed by Wendia Engineers Only Thingheavily driven from customers Enhancements very We Do requests
- 3. Why Wendia? POB Information New Release of POB comes out every March 1st Over 450 clients worldwide 16th major release on March 1, 2010 – POB 21.12 25% of annual revenues goes to R&D each year Tight integration between modules 100% referenceable One database for entire solution set Product developed by Wendia Engineers Enhancements very heavily driven from customers requests
- 4. Point of Business – ITIL Compatible ++ Incident Management Service Level Management Problem Management Service Portfolio Knowledge Management Service Catalog Request Fulfillment Availability Management Change Management Capacity Management Release and Deployment Management Event Management Configuration & Asset Management Financial Management
- 5. Point of Business (POB) Additional Modules & Extensions Modules • Team Foundation Server integration Service Desk Resource & Time Management Management (SDM) (RTM) • Crystal Reports Configuration Financial and • Custom Web Forms & Asset Invoice Management Management (CAM) (FIM) • Surveys CMDB Project & Change Purchase & • Remote Desktop Control & Chat Management Inventory (PCM) Management (PIM) • MS Exchange Integration Service Level Business Management Availability • Computer Telephony Integration Monitor (SLM) (BAM) (CTI)
- 6. Customer Service after the Sale Implementation and ongoing support provided by Wendia North America based in Utah Assigned / Named Level 1 Support Associate who knows you and your implementation Highly professional management of the implementation with an absolute focus on your short-term and long-term success Weekly Phone POB Technical Status Meetings Monthly/Quarterly Status Meeting with Customer Management Team Quarterly POB Update Meeting to analyze the health and well being of POB, assistance in applying patches, and review with your team Access to POB patches and updates
- 7. Again, Why Select Wendia? True partners with our clients before, during and after the sale Thorough process workshops Deep domain expertise Speed of implementation & customization Product flexibility and depth Modularity and scalability (<10 seats through 4000+ seats) Ease of maintenance & upgrades Natively integrated solution, not via acquisitions Consistency – 21+ years of ITSM focus, ITIL-based & verified