12.30pm Wed 6th April Presented by Amelia Simony, HSE Manager, Spaceframe How well is your team self-reflecting to learn and improve? This webinar will outline how to apply critical control management and examples of how to reflect, learn and improve when working with contractors Key takeaways: -Confirming critical controls when working with contractors -WHS Governance and control effectiveness -Methods to collaborate, benchmark performance, learn and improve.

1. Contractor Safety Series
Part 4 of 5: Verifying Controls, Learning & Improving
Terry Swanton
Director,
Fefo Consulting
1. Selecting & Engaging ✓
2. Mobilising ✓
3. Managing Contractors ✓
4. Control Verification & Improvement Today
5. myosh Technology 13 April
Amelia Simony
HSE Manager,
Spaceframe

2. TEAM CLIENTS REACH OUTCOMES
About Us
✓ Statistically reliable >0.9
✓ Credible lead indicators benchmarks
✓ Integrated Health AND Safety
2
info@fefo.com.au fefo.com.au

3. 3
Desired State
Current State
1.Current vs
Desired Stated
2.Select &
Engage
3.Mobilise 4.Manage
5.Review, Learn
& Improve
2.Select
& Engage
3.Mobilise
4. Manage
5. Review, Learn
& Improve
1. Current Reality
Current Future

4. Poll #1
4
Question: Should you mandate critical controls for contractors?
Options:
A. Yes
B. No

5. Recap Webinar 3: Managing Contractors
5
3.1 Outsourcing vs Insourcing
3.2 Communicating known hazards
3.3 Authorities
3.4 Software deployment

6. 4. Verifying Controls, Learning & Improving
4.1 Confirming critical controls when working
with contractors
4.2 WHS Governance and control effectiveness
4.3 Methods to collaborate, benchmark
performance, learn and improve.
“Trust, but verify.”
Ronald Reagen
6

7. Confirming critical controls when working with contractors
Recent Project.
7
Who
1.Source, Select
& Engage
2.Mobilise 3.Manage 4.Evaluate
5.Review
& Improve
Our Client Select contractor Online Induction Communication
Sign off
on contractor
permits
(incl critical controls)
Periodic site visits Project review and finalisation
FEFO
Consulting
SWMS Reviews
(incl critical
controls)
Client Project Risk
Register
Provision of system
for daily handover
Provision of system for
daily, weekly and
monthly checklists
(incl critical controls)
Project wrap & recommended
improvements
(incl critical controls
performance)
Insurance & Police
checks
Contractor briefing Daily briefings
(incl critical controls
review)
Verification of WHS
records N/A
Review Safety Plan
N/A N/A
Verification of high risk
work
(incl critical controls)
N/A
Mark Wright
Mark Wright /
Sam Conway
Sam Conway Sam Conway

8. Contractors Governance with Three Lines Defence
Lines of defence
8
1st 2nd 3rd
Operations Support Functions, e.g.
Safety
Third Party

9. Assurance: How far it too far?
Control
&
Influence
Level of Assurance
Assurance Activity
Relationship management
Contractor performance reviews
Third party auditor engaged by contractor
Third party auditor engaged by head contractor
Direct audit by head contractor Health & Safety function
Direct management by head contractor frontline operations
Contractor
Assurance Activity
9
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10. Where to Check: Lifecycle of product and services
Demo Construction Operate & Use Maintain End of Life
Raw Material Manufacture Transport Wholesale Retail End User
10

11. Adhoc
‘As Needed’
Commercially
Qualified
Systems
Qualified
Added
Value
Shared
Values
Maturity
Compliance & Cost Focused Value Generation
Seek feedback from entire workforce…..including contractors
11

12. Context: Negative questions are reversed. Higher %results are better!
Index Scope: Health & Wellbeing, Safety Leadership, Engagement and Systems
Health and Safety Index Benchmarks: Lowest Contractor Results
12
…..an online survey enabling organisations to measure, focus and act on improvements that matter
52%
46%
66%
55%
63%
69%
71%
66%
Taking shortcuts
Pressured to compromise safety
Health andsafety violations
Workplace bullying
Contractor Employee

13. 13
Business Process
Outsourcing (BPO)
Contractor Requirements
Case Study
Demo Questions
Contractor Audits
Further Information
info@fefo.com.au | fefo.com.au
Download
Guide
‘6 Steps to Contractor Safety’, click on the download guide button here:

14. Subscribe
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Phone
Website
RISK & ASSURANCE
SAFETY & ENVIRONMENT
STRATEGY
HEALTH & SAFETY SURVEYS
TRAINING & LEADERSHIP DEVELOPMENT
MANAGEMENT SYSTEMS
SAFETY IN DESIGN
CHAIN OF RESPONSIBILITY
EVENT SAFETY
FEFO SAFETY PRODUCTS
HEALTH & WELLBEING
P S Y C H O S O C I A L R I S K
A S S E S S M E N T S
S T R AT E G Y
T E A M / J O B D E S I G N
S Y S T E M S A N D P R O C E S S E S
T R A I N I N G
P S Y C H O L O G I C A L I L L N E S S
I N V E S T I G AT I O N S
BUSINESS RISK
DUE DILIGENCE
CRITICAL RISK MANAGEMENT
CONTRACTOR MANAGEMENT
INVESTIGATIONS
AUDIT & ASSURANCE
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