Presented by Anthony Gibbs, (CEO Sentis), Dr Amy Hawkes, (Head of Psychology at Sentis) and Warren Smith Whats covered? Research suggests that one in five recordable incidents and near misses have serious or fatal outcome potential—regardless of the actual outcome severity. Yet many organisations struggle with underreporting and classification of their more serious incidents. Understanding the system and culture factors that contribute to underreporting and your organisation’s risk exposure is the first step to building a more mature reporting culture. In this webinar, Sentis CEO Anthony Gibbs will interview Dr Amy Hawkes, Head of Psychology at Sentis, and Warren Smith, Founder of Incident Analytics, to explore: • the importance of accurately identifying serious injury/fatality potential events • key drivers of underreporting • the importance of weak signals to future serious events • some practical ideas and strategies you can implement to improve the way your organisation responds to incident reports.

1. sentis.com.au 1300 653 042
Copyright © Sentis Pty Ltd 2022. This document remains the intellectual property of Sentis Pty Ltd and is protected by copyright and
registered trademarks. No material from this document is to be reproduced or used in any format without express written permission.
UNDERREPORTING AND THE
IMPLICATIONS FOR SERIOUS
INJURY AND FATALITY
PREVENTION

2. To change the lives
of individuals and
organisations for the
better, every day.

3. 1
2
3
4
SOME PRACTICAL IDEAS/STRATEGIES YOU CAN
CONSIDER TO CHANGE THE WAY YOUR ORGANISATION
RESPONDS TO INCIDENT REPORTS
AGENDA LEARN ABOUT UNDERREPORTING AND THE KEY
DRIVERS OF IT
THE IMPORTANCE OF ACCURATELY IDENTIFYING
POTENTIAL SERIOUS INJURY/FATALITY EVENTS
LEARN ABOUT THE IMPORTANCE OF WEAK SIGNALS
TO FUTURE SERIOUS EVENTS

4. Underreporting – what
is it?

5. Why is underreporting
an important topic to be
talking about?

6. POLL
To what extent are incidents/near misses going unreported?
A. To a great extent
B. Somewhat
C. Very little
D. Not at all

7. Why does
underreporting occur?

8. What does your
reporting to the board
currently look like?

9. POLL
What sort of incident data gets the most attention from your board?
A. Lag indicator information such as LTIFR and AIFR
B. Lead indicator information such as near miss reporting, hazard
reporting etc
C. Serious Injury Potential data
D. Data around pre-cursers to SIF potential incidents
E. Data around patterns that indicate system failure

10. How can metrics impact
SIF Prevention?

11. POLL
How well does your organisation categorise incidents as SIF
potential vs minor (not SIF)?
A. Excellent
B. Above Average
C. Average
D. Below Average
E. Very Poor

12. UNDERSTANDING SIF POTENTIAL

13. Fatalities
Hazards
Near Misses
Minor Injuries
Serious Injuries
UNDERSTANDING SIF POTENTIAL

14. What are the features of
an organisation with a
strong reporting
record?

15. Getting the right
information

16. Finally, what is one
recommendation to
improve our ability to learn
from incidents?

17. WHERE ARE THE OPPORTUNITIES?
• Understanding why/how underreporting is occurring in your
organisation
• Responding positively to reports of safety incidents/near misses
• Adopting an attitude of continuous improvement and learning
• Exploring history of incidents through explorative investigation

18. Safety Culture Diagnostics
Turning insight into action.
Would you like more
information on Sentis' Safety
Culture Diagnostic and
Insights-to-action process?
DISCOVER MORE
Express your interest

19. The Safety Leadership Masterclass
Starts
September 5, 2022
Duration
12 weeks, online
Watch course videos, engage in live Q&As
with safety culture experts and extend
your learning with optional challenges
Collaborate with 24/7 access to a global
community of likeminded peers
Apply your learning to become an
influential change agent and create a clear
roadmap for culture change success.
Learn more and secure your place today
safetyleadershipmasterclass.com
Request more information

20. Over to you
Q&A

21. sentis.com.au 1300 653 042
Copyright © Sentis Pty Ltd 2019. This document remains the intellectual property of Sentis Pty Ltd and is protected by copyright and
registered trademarks. No material from this document is to be reproduced or used in any format without express written permission.
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22. SAFETY CULTURE MODEL (GIF) HERE?

23. UNDERSTANDING SIF POTENTIAL