Presented by Mark Wright (Director, FEFO Consulting) with Wade Needham (General Manager – EHS, Natural Resources Australasia) What’s covered? Are you celebrating success? This webinar will outline how to simply report critical controls, data visualisation options and storytelling. A practical case study will also be provided on CCM performance reporting. Key takeaways: Quality vs Quantity metrics CCM as part of broader Environment, Social and Governance (ESG) reporting Commercial acumen and CCM continual improvement

1. Critical Control Management
Part 5 of 6: Measure, Learn & Improve
Mark Wright
Managing Director,
Fefo Consulting
1. Material Unwanted Events ✓
2. Identifying the Critical Few ✓
3. Critical Performance Standards ✓
4. Critical Control Verification ✓
5. Measure, Learn & Improve Today
6. Myosh Digital Bow-tie + CCM 25 Nov
Wade Needham,
General Manager
EHS, Natural Resources Australasia

2. TEAM CLIENTS REACH OUTCOMES
About Us
✓ Statistically reliable >0.9
✓ Credible lead indicators benchmarks
✓ Integrated Health AND Safety
2
info@fefo.com.au fefo.com.au

3. 3
Desired
Current State
A. Webinar #1-4 Recap
B. ESG Stakeholders Perspective
C. Measure, Learn & Improve
D. Pitfalls and Leading Practices
CCM

4. Act
Measure Focus
4
Webinar #1: Current vs Desired State
info@fefo.com.au | fefo.com.au

5. 5
info@fefo.com.au | fefo.com.au
Critical Control /
Performance Parameter
Criteria
Method of
Verification
Frequency Who
Webinar #1-4 Recap: Identifying Critical and Setting Expectations

6. Two people killed
Four people killed
Catastrophic Events and Shareholder Response
6

7. 7

8. ESG Reporting
8

9. Lag Lead
Negative Behaviours,
Conditions & Experience
Positive Behaviours,
Conditions & Experience
9
Injury &
Illness
Near
Miss
Lead and Lag
Explore & Predict

10. Dimensions
Dimension Results (%)
by Location
Spot 1 Spot 2 Spot 3 Spot 4 Spot 5 Spot 6 Spot 7
1 Care & Concern 81 85 74 80 83 83 78
2 Clear Expectations 73 77 66 71 77 71 67
3 Collaborate & Enable 74 78 69 77 77 72 72
4 Execute with Excellence 75 79 70 74 81 74 73
5 Decision Making & Courage 72 74 74 71 78 74 67
6 Recognise & Respond 71 76 75 70 78 73 70
7 Conditions & Experience 74 76 71 72 78 75 71
Explore & Predict
Spot: Site, Business Unit or Region etc
1-6 Behaviours
7 Conditions &
Experience
10

11. Reactive
Response
Proactive
Care
Reactive
Compliance
Proactive
Compliance
Lead
Lag
Externally
Regulated
Internally
Regulated
Notifiable Work
Mandatory Licenses
Shareholder disclosures
*LOPC 1: Greater consequence events
*LOPC 2: Lesser consequence events
Injury and Illness
Notifiable Incidents
Shareholder disclosures
Claim Costs
11
Balanced Scorecard
*LOPC = Loss of Primary Containment
Strategy + Operational Indicators
Critical Control Management (CCM)
Reliable Health “and” Safety Surveys
Predict

12. Poll
12
What resonates with your organisation?
You can choose more than one option:
A. Over reliance on lag indicators
B. Need for metrics to align with strategic objectives
C. Metrics to track critical control effectiveness
D. Both reliable and valid survey data
E. Other?
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13. 13
Additional Help
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Complimentary
Discovery Workshop
http://calendly.com/mark-wright
https://calendly.com/fefo_terry

14. Future Webinar: 6-Part Series
Thursday 25 Nov
5
6
14
info@fefo.com.au | fefo.com.au