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Psychosocial Dx: Identifying Invisible 45003 Factors
- 1. Psychosocial Dx Options for Managing Risk Mark Wright Managing Director, Fefo Consulting Penny Pearce, Senior Consultant Fefo Consulting • Health and Safety Dx • Psychosocial Dx • Wellbeing Dx
- 2. TEAM CLIENTS REACH RECOGNITION About FEFO Consulting Health and Safety Index ✓ Statistically reliable >0.9 ✓ Credible lead indicators benchmarks ✓ Integrated Health AND Safety 2 info@fefo.com.au | fefo.com.au
- 3. 1. Standards Expectations 2. Principles of Risk Management 3. Applying Psychosocial Risk Management 4. Psychosocial Dx 5. Benchmark Trends & Learning 6. Free Resources 3 FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au
- 4. Poll #1 4 Are surveys on their own an adequate method of completing a psychosocial risk assessment? Options: a) Yes b) No
- 5. Model Code ISO 45003 Regulations etc. Psychosocial Standards & Regulations 5 FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au
- 6. ISO 45003 vs Model Code of Practice Job security Team and work group cohesion Poor behaviours e.g., substance misuse Satisfaction, engagement, and productivity Burnout Empathetic leadership Trauma & emotional demands 6 FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au DOWNLOAD COMPARISON
- 7. Risk Standards & Regulations Context is Critical! e.g. • Type • Maturity • Business cycle • Business pressures • etc. ISO 31000 Process Framework Principles FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au 7
- 8. Maturity: Where do you want play? FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au 8 Maturity Levels 1 2 3 4 5 Current Desired
- 9. Poll: Where do you want play? FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au 9 What maturity band/level do you believe your organisation wants to be? Options: Organisational relative bands for health & safety systems, practices and behaviours: a) 1 – Conforming: Often reactive and designed to meet minimum requirements b) 2 – Managing: Aims to manage within known constraints c) 3 – Learning: Seeks new ways to learn grow and improve d) 4 – Leading: Proactive with proven methods of improving e) 5 – Recognised: Well regarded for applying industry leading innovations
- 10. Risk Register Reviews Assurance Surveys Analysis Data / System Reviews Org Design Analysis Reactive Incident Response Reactive Conversations Focus Groups Job Design Analysis Proactive 1on1 Conversations 1 2 3 4 5 Risk Assessment Options FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au 10 Level Maturity Broad Specific Psychosocial
- 11. Respond Prevent Promote & Thrive Detect Negative Outcomes Improve Job Demands Enabling High Performance Support Negative Outcomes Improve Job Resources Creating Conditions for Meaning Accommodate Negative Outcomes Increase Individual Resilience & Coping Creating Conditions for Growth Risk Control Options 11 FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au
- 12. Maturity Levels 01 02 03 04 05 Diagnostic (Dx) Options Health and Safety Index Survey Diagnostic (Dx) Options 12 FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au • Health and Safety Dx • Psychosocial Dx • Wellbeing Dx
- 13. Overall Index Dimensions Aspects Outcomes Workload Balance Conditions & Experience Expectations & Job Control Cognitive & Task Demand Work Conflict Job Support Praise & Recognition Fair & Inclusive “Strong” leadership behaviours, systems and experiences with certain areas requiring attention to enable health & safety continuous improvement. 86% 86% 85% 83% 88% Work Activity Work Environment Social Factors Organisational Factors 92% 88% 86% 90% 40% 81% 53% 81% 88% 86% 82% 85% 81% 79% Sleep Outcome Pain Outcome Engagement Outcome Social Outcome Leave Intentions Job Burnout Psychosocial Dx Dashboard 13
- 14. Heatmaps FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au 14 Factors Dimensions Results (%) by Location Spot 1 Spot 2 Spot 3 Spot 4 Spot 5 Spot 6 Spot 7 Job Demands Workload & Balance 81 85 74 80 83 83 78 Job Control 73 77 66 71 77 71 67 Cognitive & Task Demand 74 78 69 77 77 72 72 Conditions & Experience 75 79 70 74 81 74 73 Work Conflict 72 74 74 71 78 74 67 Job Resources Job Support 71 76 75 70 78 73 70 Fair & Inclusive 74 76 71 72 78 75 71 Praise & Recognition 74 78 69 77 77 72 72 Outcomes Impacts (Burnout, Sleep, Pain, Leave etc.) 73 77 66 71 77 71 67 Spot: Site, Business Unit or Region etc
- 15. Informing Risk Assessment + Treatment Job Demands Likelihood Job Resources Outcomes Consequence x = Risk Assessed FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au 12 Possible Levers For Action 15
- 16. 3-Visualise 1-Collect 2-Analyse Your Unique Link Collect – Analyse – Visualise FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au 16
- 17. Additional Resources Download Guide Free Guide Comparison ISO 45003 vs Model Code of Practice: Managing Psychosocial Hazards at Work Blog Health and Safety Index Benchmark Results 2021 vs 2022 Book a Demo Surveys enabling organisations to measure, focus an act on improvements that matter! FEFO Consulting P: +61 1300 909 649 W: fefo.com.au E: info@fefo.com.au 17
- 18. SAFETY & ENVIRONMENT STRATEGY HEALTH & SAFETY SURVEYS TRAINING & LEADERSHIP DEVELOPMENT MANAGEMENT SYSTEMS SAFETY IN DESIGN FEDERAL SAFETY COMMISSIONER CHAIN OF RESPONSIBILITY EVENT SAFETY HEALTH & WELLBEING P S Y C H O S O C I A L R I S K A S S E S S M E N T S S T R AT E G Y T E A M / J O B D E S I G N S Y S T E M S A N D P R O C E S S E S T R A I N I N G P S Y C H O L O G I C A L I L L N E S S I N V E S T I G AT I O N S RISK & ASSURANCE BUSINESS RISK DUE DILIGENCE CRITICAL RISK MANAGEMENT CONTRACTOR MANAGEMENT INVESTIGATIONS AUDIT & ASSURANCE Subscribe Email Phone Website 18
- 19. Backup Slides • Health and Safety Dx • Wellbeing Dx • Psychosocial Dx
- 20. Overall Index Dimensions Aspects Outcomes 86% 88% 86% 82% Safety Systems Safety Leadership Health & Wellbeing Safety Engagement Sleep On average had trouble sleepingin the previous 4weeks Project Mgt. vs Contract Mgt. Work has an adverse affect on mental health worse in Project Mgrs. “Strong” leadership behaviours, systems and experiences with certain areas requiring attention to enable health & safety continuous improvement. 86% Health and Safety Dx Dashboard 20
- 21. Overall Index Health Sources Dimensions Outcomes Wellbeing Dx Dashboard Self Management Job Support Fair & Inclusive Work Job Control Exercise & Movement Job Task Demands Job Conflict Nutrition Sleep Sleep Pain Engagement Mental Health Social Cognitive Burnout Psychological Financial Cognitive Physical “Strong” leadership behaviours, systems and experiences with certain areas requiring attention to enable health & safety continuous improvement. 86% 21
- 22. Overall Index Dimensions Aspects Outcomes Workload Balance Conditions & Experience Expectations & Job Control Cognitive & Task Demand Work Conflict Job Support Praise & Recognition Fair & Inclusive “Strong” leadership behaviours, systems and experiences with certain areas requiring attention to enable health & safety continuous improvement. 86% 86% 85% 83% 88% Work Activity Work Environment Social Factors Organisational Factors 92% 88% 86% 90% 40% 81% 53% 81% 88% 86% 82% 85% 81% 79% Sleep Outcome Pain Outcome Engagement Outcome Social Outcome Leave Intentions Job Burnout Psychosocial Dx Dashboard 22