Week 3 - Systems Thinking

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Steven Johnson

Week 3 of MIS5001 Information Technology Management course taught by Prof. Johnson at Temple U. Fox School of Business

Education Technology Business

PROF. STEVEN L. JOHNSON TEMPLE U. FOX SCHOOL OF BUSINESS IT Management MIS5001: Week 3

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Email is broken and it's time to fix it. Or is it that we've broken email, and it's time we fix ourselves? This presentation examines the problem of information and email overload from a research perspective, and presents a synthesis of different approaches we could take to start to resolve the issue. Prepared for my final masters capstone presentation. Not meant to be entirely read or understood without accompanying narration. See my website at http://www.joshualyman.com/ for more on the topic of information and email overload.

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Today’s Team Coaches would be well-served to create the ground conditions so that the “voice” of that team entity can be accessed. What does the team need? What does the team want to have happen? To the extent that the coach can reveal that, the team (and its members) have a completely different access point to optimization and resilience. In this program, we will explore some of the meta skills, competencies and tools to navigate team coaching. Marita Fridjhon, PCC, CPCC, ORSC, is Co-Founder and CEO of CRR Global. She is a consultant to several large organizations and mentor to a large number of practitioners in the field of Relationship Systems Intelligence. In addition, Marita designs curriculum and operates training programs for coaches, executives and teams. She came to this work from an extensive background of Clinical Social Work, Community Development, Process Work, Family Systems Therapy, Business Consulting and Alternative Dispute Resolution. This presentation was made to the ICF Team & Group Coaching Community of Practice on Oct 6, 2015.

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BBA 3551, Information Systems Management 1 Course Learning Outcomes for Unit I Upon completion of this unit, students should be able to: 1. Analyze the key differences between data, information, information technology (IT), and information systems (IS). 1.1 Define data, information, IT, and IS. 1.2 Discuss the difference between IT and IS. 1.3 Illustrate the difference between information and data. Course/Unit Learning Outcomes Learning Activity 1.1 Unit Lesson Chapter 1 Unit I Scholarly Activity 1.2 Unit Lesson Chapter 1 Unit I Scholarly Activity 1.3 Unit Lesson Chapter 1 Unit I Scholarly Activity Reading Assignment Chapter 1: The Importance of MIS Unit Lesson In this unit, we explore the importance of management information systems (MIS). MIS have several components such as data, information, hardware, software, processes, and human elements that provide organizations with the tools for decision-making (Kroenke & Boyle, 2017). Before we start a discussion about information systems (IS), let’s first examine what a computer system is. Computers perform a number of tasks (e.g., calculations, word processing, programming, application development). A computer consists of some basic components such as hardware-like memory chips; a hard drive and motherboard, which contain the central processing unit; and software, which tells the computer what to do. There are other hardware components such as a monitor, which helps us to see what the computer is doing, and a keyboard and a mouse, which help us to input data or tell the computer what we want to do. We can apply all of this to better understand an IS. An IS contains five important components: hardware, software, data, procedures, and people (Figure1) (Kroenke & Boyle, 2017). UNIT I STUDY GUIDE Why MIS? BBA 3551, Information Systems Management 2 UNIT x STUDY GUIDE Title An IS contains hardware such as personal computers, tablets, servers, and server farms. It also includes software such as operating systems and applications, which tell the hardware what to do. An IS uses data that can be organized into useful information, such as reports, and the IS uses procedures, such as instructions, to help users understand how to complete tasks (e.g., saving a file, printing a report). Lastly, an IS is used by people who input data and evaluate that data. Let’s use a database as an example. The database is stored using hardware, and the interface for the database is the software. A database contains data that can be organized in some way (e.g., queries, reports), and there are procedures that instruct the users of the system on how to use the database (Kroenke & Boyle, 2017). Compared to IS, information technology (IT) contains four components, and these four components are used for the purpose of producing information (Figure 2) (Kroenke & Boyle, 2017). Products are the goods or commodities that support te ...

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