Week 12 of MIS5001 Information Technology Management course taught by Prof. Johnson at Temple U. Fox School of Business.

1. Week 13 –Technology Dependence
MIS5001: Management Information Systems
PROF. STEVEN L. JOHNSON
Twitter: @StevenLJohnson
http://stevenljohnson.org

2. Today’s Agenda
 Announcements
 Group presentations
 IT Awards
 Final exam
 Case Discussion
 Blog and Reading Discussion
 Project Work Time

3. Exam Review: Format
 Exam topic review to be distributed next week.
 Take-home: Tues. May 8.
 5PM posted to class website, 8PM due via email
 Open-note: no outside assistance or Internet assistance
 4 short answer questions
 Multiple bullet point answer or up to 1 paragraph answer
 ~ 60% of grade (4 x 15% each)
 Example: “What are 3 examples of a good time to fly a kite? What are 3
times when it is a bad idea?”
 1 essay question
 pick from 2 or 3 choices
 multi-part question or more involved question; multi-paragraph answer
required
 ~ 40% of grade
 Example: “Yahoo! is losing money on email data storage. They want your
advice: should they start charging users for email? Why or why not? “

4. Case Study Discussion
 Describe the security breach experienced by Sunnylake. Why do
you think this breach occurred? What would you have done to
prevent it?
 What do you think Sunnylake should do now? Would you make
the same recommendation to your manager if all of your office
was locked out of its computer systems?
 What was the underlying cause of the collapse of the CareGroup
system?
 Does the reason a network fails change the nature of the
response? For example, in what ways is Sunnylake’s response
helped or hindered by receiving a ransom notice? Do you think
CareGroup would have reaction differently if they had
coincidently received a threatening message?

5. 100-Second Reflection
1. What was your favorite case study of the year?
Why?
2. What was your least favorite case study of the year?
Why?
3. Any other questions or comments?
 Google, STARS, Cisco, Volkswagen, Apple /
Amazon eReading, Kodak
 TopCoder, Been Googled, Cognizant, Wyeth,
Hackers / CareGroup

6. Blog and Reading Recap
 Personal backup and disaster recovery
 Incident management in the age of compliance
 Prevention – Detection – Response
 “...being prepared for incidents via an incident response plan is
likely to be one of the most cost-effective security measures an
organization takes”
 Legal requirements for response

7. For More Information
PROF. STEVEN L. JOHNSON
EMAIL: STEVEN@TEMPLE.EDU
Twitter: @StevenLJohnson
http://stevenljohnson.org
http://community.mis.temple.edu/mis5001fall10johnson/