SlideShare a Scribd company logo
1 of 27
In Store Payment
Microlocation Loyalty
Platform
AMAZON’S ONLINE SALES DWARF THE
COMPETITION
Online sales will
reach over $6B
in Turkey by
2017.
More people own a cell phone than a
toothbrush.
WHERE IS MOBILE
HEADING?Total smartphones in the world will reach 4,5
billion in 2017 and in Turkey, this will reach
around 60 million
MOBILE IS THE MOST
IMPORTANT
INFLUENCER ON
SHOPPING
%55 of mobile payment
users are aged between 18-
34
%52 of them used their smartphones to make
payments at merchants
%13 of millenials use their smartphones to
make payments at merchants at least once a
week, 26% expected by 2020.
PEOPLE FEEL CLOSER TO M-
PAYMENT
63%
60%
54% 53%
51%
48% 48% 47%
45%
43% 42% 41% 40% 39% 39% 38%
36%
32% 32% 31% 30% 29%
25%
21%
16%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
Shareofinternetuserswhochosetomakeamobilepayment
in%
* Resource: IPSOS
By the end of 2015, an important
frontier is about to be get passed…
a total of
$ 1.000.000.000.000!
HOW ABOUT THE VOLUME?
* Resource: Gartner, Goldman Sachs
52.9
101.1
163.1
235.4
325.2
431.1
563.4
721.4
0
100
200
300
400
500
600
700
800
2010 2011 2012 2013* 2014* 2015* 2016* 2017*
AnnualtransactionvolumeinbillionU.S.dollars
Let’s break it down…
* Resource: Gartner, Goldman Sachs
0
100
200
300
400
500
600
700
800
2010 2011 2012 2013* 2014* 2015* 2016* 2017*
MobilespendinginbillionU.S.dollars
Merchandise purchases Ticketing Money transfers Bill payments Airtime top-ups Other
M-COMMERCE WILL BLOW BUYING EXPERIENCE
* Resource: BI Intelligence
HOW ABOUT IN – STORE DIGITAL
CUSTOMERS?
DIGICAL : DIGITAL + PHYSICAL
HOW ABOUT IN – STORE DIGITAL
CUSTOMERS?
Do you know your
customer?
NFC IS HERE TO STAY
Thanks to ApplePay and HCE Technologies,
NFC will create a huge market. By the end of
2019, %75 of Smartphones will be
NFC-enabled and more than half a
billion people will be using NFC.
Retail experience is about to change…
In-Store Payment Methods in U.S.
* Resource: Gartner, TechCrunch
45%
37%
29%
24%
22%
29%
19%
32%
23%
28%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
50.0%
Presenting a
barcode/QR code
Using NFC Scanning a
barcode/QR code
Using a connected
credit card reader
Peer-to-peer
payment
Shareofrespondents
Smartphone Tablet
IN-STORE PAYMENT &
MICROLOCATION
LOYALTY PLATFORM
 Proximity Marketing
 Check-in Coupons
 Customized Discounts
 Indoor Location
 Contactless Payment
IN STORE MICROLOCATION
EXPERIENCE
IN-STORE PAYMENT FEATURES
CHECK OUT
INTEGRATIONS
 P2P Money transfer
 Via Virtual POS Using BLE technologies
 Via NFC Payment
 QR Payment
 Online Payment SDK which lets you use
this wallet on e-commerce and m-
commerce as well
 Cash register integrations
 Express Check Out
CREATIVE CONTACTLESS AWARD
WINNER!
THANK YOU!
Dec. 2014

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Webrazzi Ödeme Sistemleri'14

  • 2. AMAZON’S ONLINE SALES DWARF THE COMPETITION Online sales will reach over $6B in Turkey by 2017.
  • 3. More people own a cell phone than a toothbrush.
  • 4. WHERE IS MOBILE HEADING?Total smartphones in the world will reach 4,5 billion in 2017 and in Turkey, this will reach around 60 million
  • 5. MOBILE IS THE MOST IMPORTANT INFLUENCER ON SHOPPING
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  • 9. %55 of mobile payment users are aged between 18- 34 %52 of them used their smartphones to make payments at merchants %13 of millenials use their smartphones to make payments at merchants at least once a week, 26% expected by 2020.
  • 10. PEOPLE FEEL CLOSER TO M- PAYMENT 63% 60% 54% 53% 51% 48% 48% 47% 45% 43% 42% 41% 40% 39% 39% 38% 36% 32% 32% 31% 30% 29% 25% 21% 16% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% Shareofinternetuserswhochosetomakeamobilepayment in% * Resource: IPSOS
  • 11. By the end of 2015, an important frontier is about to be get passed… a total of $ 1.000.000.000.000!
  • 12. HOW ABOUT THE VOLUME? * Resource: Gartner, Goldman Sachs 52.9 101.1 163.1 235.4 325.2 431.1 563.4 721.4 0 100 200 300 400 500 600 700 800 2010 2011 2012 2013* 2014* 2015* 2016* 2017* AnnualtransactionvolumeinbillionU.S.dollars
  • 13. Let’s break it down… * Resource: Gartner, Goldman Sachs 0 100 200 300 400 500 600 700 800 2010 2011 2012 2013* 2014* 2015* 2016* 2017* MobilespendinginbillionU.S.dollars Merchandise purchases Ticketing Money transfers Bill payments Airtime top-ups Other
  • 14. M-COMMERCE WILL BLOW BUYING EXPERIENCE * Resource: BI Intelligence
  • 15. HOW ABOUT IN – STORE DIGITAL CUSTOMERS? DIGICAL : DIGITAL + PHYSICAL
  • 16. HOW ABOUT IN – STORE DIGITAL CUSTOMERS?
  • 17. Do you know your customer?
  • 18. NFC IS HERE TO STAY Thanks to ApplePay and HCE Technologies, NFC will create a huge market. By the end of 2019, %75 of Smartphones will be NFC-enabled and more than half a billion people will be using NFC.
  • 19. Retail experience is about to change…
  • 20. In-Store Payment Methods in U.S. * Resource: Gartner, TechCrunch 45% 37% 29% 24% 22% 29% 19% 32% 23% 28% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 50.0% Presenting a barcode/QR code Using NFC Scanning a barcode/QR code Using a connected credit card reader Peer-to-peer payment Shareofrespondents Smartphone Tablet
  • 21.
  • 22.
  • 24.  Proximity Marketing  Check-in Coupons  Customized Discounts  Indoor Location  Contactless Payment IN STORE MICROLOCATION EXPERIENCE
  • 25. IN-STORE PAYMENT FEATURES CHECK OUT INTEGRATIONS  P2P Money transfer  Via Virtual POS Using BLE technologies  Via NFC Payment  QR Payment  Online Payment SDK which lets you use this wallet on e-commerce and m- commerce as well  Cash register integrations  Express Check Out

Editor's Notes

  1. Dünyada yılda 4.2 milyar diş fırçası satılırken 2017’de sadece smartphone sayısı 4.7 milyarı bulacak. Resim değişecek
  2. Bugün history’yi açın en çok kullanılan kelimelerden biri «Rent». Geleneksel bankacılık metodları yerine bunu tercih ediyorlar.
  3. «Venmo me!» Venmo sahaya indi. Bunu yapmak için kendi kullanıcı
  4. Millenials will be the adoption gallopers.
  5. 2015 yılı sonunda, şimdiye kadar gerçekleşen mobil ödeme işlemlerinin hacminin 1 trilyon doları bulması bekleniyor.
  6. Artık yeni bir kavram var; Digical. Digital ile Physical’ın birleşimini anlatan bir kavram. Burada sadece müşterinin dijital signature’ının fiziksel store’a indirilmesi değil, tüm experience’ın beraberce sunulmasını anlatıyor. Çok önemli bir yazı var: https://hbr.org/2014/09/digital-physical-mashups Bankacılık değişiyor, artık müşteri dijitalleşiyor. Şube’lerde bunların verileri kullanılıyor ve şubeler artık bilgi verme, satış desteği anlamında yardımcı oluyor. Burada bazı case’ler var. Disney müşterinin dijital bilgisini sahaya döküyorlar. Winnie the Pooh çocuğu ismiyle karşılıyor ve doğum gününü kutluyor. Fast Pass’ini burada kullanıyor. Bununla 500 milyon dolarlık yıllık ciro artışı bekliyorlar ve bunun operating margin’i sadece %20.
  7. Macy’s sadece Herald Square mağazasını in-store digital müşteri bilgisini eşleştirmek üzere tekrar inşa etmiş. Toplamda 400 milyon $’lık bir yatırım yapmış. Müşteriyi platform her yerde takip ediyor. Macy’s son 4 yılda satışlarını 4.4 milyar dolar yani %19 arttırmış. https://hbr.org/2014/09/digital-physical-mashups
  8. CRM won’t help you if you can’t recognize who is in store…