The webinar introduces the top 5 mobility applications for manufacturers, distributors and retailers and how these could impact your business operations. Indusa and IBM also shared their experiences with these industry verticals and how our mobile solutions helped mitigate their challenges. It also provides insight, tips, and guidance to businesses looking to build out enterprise mobility on how to approach implementation, navigate the mobility landscape, and address common challenges.

1. Top 5 Enterprise Mobility Apps for
Manufacturing, Retail & Distribution
Participate in the conversation online!
@IndusaITSol
#Mobility, #Manufacturing, #Retail, #Distribution

2. 2© 2015 Indusa
AGENDA
31 3
7
4
5
2
6

3. 3© 2015 IndusaImages credit: cendec.com, mashable.com, intelsiushealthcare.com
Mobility in Manufacturing, Retail & Distribution

4. 4© 2015 Indusa
Role of Mobility in Manufacturing, Retail & Distribution Businesses
Consumer
Product Marketing
Product enquiry
and quote request
Advance shipping
notification
Customer self care
Field Sales
Dealer and
supplier
management
Marketing/
promotion
planning &
optimization
Field Service
Account &
Opportunity
Management
Workflow and
service request
approvals
Supply Chain
Inventory
management
Forecast
collaboration
Alerts receipts and
sign off
Warehousing
Material tracking
Issue reporting
Inventory check
Task scheduling
Shipment tracking
Operations
Asset management
Plant operation
management
Plant maintenance
Asset tool tracking
Logistics
Effective load
scheduling
Dynamic route
modification
Container
management
Quality
Error proofing
Inspection and
rejection
Notification
Batch tracking
HR
Collaboration
Employee Self-
service forms
management
Human capital
management
Management
Reports on
corporate metrics
Communication
tools
Integration with
enterprise systems
Source: dell.com

5. 5© 2015 Indusa
The Enterprise Mobility Implementation Cycle
Analyze
Design
(UI, UX, System)
Develop
User Acceptance
Testing
Integration with
LOB Systems
Adoption
Enhance
Agile
Development
Go Live
Blue
PrintInnovate, Incubate
Pilot Testing
Support

6. 6© 2015 Indusa
Audience Poll #1

7. 7© 2015 Indusa
Implementing Mobility – Where to Start?
Image credit: visagemobile.com

8. 8© 2015 Indusa
Approach to Implementing Mobile Apps
 Extent of mobility in an organisation function
 User experience
 Time sensitivity
 Native capabilities – relevant features
 Cost of deploying and maintaining the solution
 ROI
 Flexibility and scalability
 Cross platform support
 Enterprise-grade security controls

9. 9© 2015 Indusa
Top 5 Mobility Apps
Consumer Field Sales Field Service Supply Chain Warehousing
Operations Logistics Quality HR Management
Sales App Service App
Logistics App Inspection App
BI / Dashboard
App

10. 10© 2015 Indusa
Implementation Case Studies

11. 11© 2015 Indusa
App #1 – Sales App
Day/week/month
wise scheduled
activities
Dashboard featuring Leads,
Opportunities, Sales
Activities, Accounts, Contacts,
Generate Quote, Search, Sync
with company ERP
Add activity, Add
attendees, Start & End
time

12. 12© 2015 Indusa
App #1 – Sales App - Cntd…
Contacts history (sync
from company ERP)
Add contact with details
to the list

13. 13© 2015 Indusa
Sales App Implementation Case – Field Sales Workforce App
Client: An online retail firm
Getting away from web and understanding mobile UI
Native like experience
Use of specific icons in the app
Need
Customisation & generation of multiple packing slip designs
Push sales order from mobile to AX
Usage of mobile friendly Controls like Toggle Switch, Touch
Menu, Pull to Refresh
Cross platform compatibility
Solution Benefits

14. 14© 2015 Indusa
App #2 – Service App
App Dashboard
with navigation
buttons
Customer information
& service order details
Problem diagnosis
Time spent on a service
order
Add image / video /
audio of parts

15. 15© 2015 Indusa
App #2 – Service App – Cntd…
Service order worklist
with status & priority
Customer signature
Order completion
Submit quote and
order parts
Generate invoice
Preview service report

16. 16© 2015 Indusa
Service App Implementation Case – Field Service Mobile App
Client: An electrical equipment manufacturing firm
Need for a middleware
License consideration
Type of integration – tightly coupled or loosely coupled
Need
Security
Real-time data visibility
Sync tasks from ERP to mobile and vice versa
Cross platform compatibility
Solution Benefits

17. 17© 2015 Indusa
App #3 – Logistics App
Features to track Loads,
Tenders, Generate a Quote,
Receive Alerts and Routing
Shipping details, Confirm pick-
up, Report transit delays

18. 18© 2015 Indusa
App #3 – Logistics App – Cntd…
Order details, Shipment
details
Search order and view
shipment status, Invoice,
Order close

19. 19© 2015 Indusa
Logistics App Implementation Case
Client: Is a pool manufacturing and distribution firm
Track shipments in real-time
Status and track delivery
Store and protect data on device
Need
Better customer satisfaction through visibility in shipment
Improved productivity in the field
Automatic backup of data
Proof of delivery
Solution Benefits

20. 20© 2015 Indusa
App #4 – Inspection App
Inbound inspection manager
dashboard with Customer
name, Inspected by,
Inspected date & Status
Container IN & OUT
Inspection record with –
Serial no.
Sales rep involved
Equip Size
Equip Type
Customer signature (left)
Inspection manager
signature (right)

21. 21© 2015 Indusa
App #4 – Inspection App – Cntd…
Inspection manager can view
customer inspection screen
Damage Billing Sheet
View with
Contact details,
Return date & cost,
Damage notes,
Authorised signature

22. 22© 2015 Indusa
Inspection App Implementation Case – “Off rent” Inspection App
Client: A storage container manufacturer
App behaviors during different connectivity speed –
Wi-Fi, 2G, 3G, 4G
Various device compatibility
Operating system compatibility
Need
Store info in work order system for current & future
processing
Data sync for offline access
Google Map integration
Performance & Security testing
Solution Benefits

23. 23© 2015 Indusa
App #5 – Dashboards/Business Intelligence App
Rich graphics – regional
analysis
Organise reports
Explore and Analyze data
with charts and
visualization

24. 24© 2015 Indusa
App #5 – Dashboards/Business Intelligence App – Cntd…
Year wise Graphs of product
sold in each area
Tiles chart representation
of products sold in each
region of a country

25. 25© 2015 Indusa
Dashboards/Business Intelligence App Implementation Case
Client: An agro firm
View and interact with data - anywhere
Protect against data loss
Fast performance and enhanced UX
Need
Information in a security rich environment
Rich interactive BI interface
Generate stats and reports on predefined & customised types
Quick decision making
Solution Benefits

26. 26© 2015 Indusa
Audience Poll 2

27. 27© 2015 Indusa
Next Steps: Implementing Mobility
Image credit: securityintelligence.com

28. 28© 2015 Indusa
Scoping Your Mobility Solution?
Mobile workforce
size? Mobile device
platforms?
Type of device
planning to use? Business function
to go mobile?
LOB system
integration?
Timeline for mobile
app deployment?
Visit http://www.indusa.com/mobility-scoping-tool/

29. 29© 2015 Indusa
Critical Questions & Factors for Mobility Implementation
The vendor's
viability,
reputation,
service and
support

30. 30© 2015 IndusaImage credit: www.ibm.com
IBM MobileFirst

31. 31© 2015 IndusaImage credit: www.ibm.com
IBM MobileFirst reduces your mobile
back-end effort so that you can focus on
creating value where it matters most
– your customers’ experiences
Development
Engagement
Security
Operations
Development
Engagement
Security
Operations
Today, most organisations have no
choice but to focus mobile efforts
“under the surface”
IBM MobileFirst

32. 32© 2015 Indusa
IBM MobileFirst
The five biggest challenges you will face when you build and deploy mobile apps
1. Securing apps while connecting to enterprise data
2. Rapid, continuous delivery while maintaining 5 star app ratings
3. Unpredictable scale requirements for data
4. Delivering contextual apps that are compelling and productive for users
5. Managing and troubleshooting deployed apps

33. 33© 2015 Indusa
IBM MobileFirst
IBM has a platform to address your challenges
in building and deploying mobile apps
See the results other clients are achieving with the IBM MobileFirst Platform
Source: 1. IBM Software Technical White Paper April 2014
2. Gartner Magic Quadrant for Mobile Application
Development Platform, 2 September 2014.
 In an IBM study, compared to “do-it-yourself platforms,” IBM’s integrated platform saves development expense
across the app lifecycle from design, code, deploy, test, to operations and support1
 Enables organisations to use existing skills in platforms and development approaches
 Complemented by IBM’s portfolio of software and services including mobile management, application lifecycle
management, cloud, security, and connectivity
 Supports open standards that include IBM Bluemix services
 Gartner recognises IBM as a Leader in the Magic Quadrant for Mobile Application Development Platforms* based
on its ability to execute and completeness of vision2
Gartner does not endorse any vendor, product or service depicted in its research
publications, and does not advise technology users to select only those vendors with the
highest ratings or other designation. Gartner research publications consist of the opinions
of Gartner's research organisation and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a particular purpose

34. 34© 2015 Indusa
About Indusa

35. 35© 2015 Indusa
•Discrete and process manufacturing
•Professional services
•Public sector
•Education
•Healthcare
•Retail
Industries
•Enterprise Mobility
•ERP
•SharePoint
•CRM
•Custom Development
•Business Intelligence
•Application Support and
Maintenance
•Quality Assurance and Testing
Practices
Technology Consulting
System Integrator
IT Services
Headquarters: Chicago, US
Dev Center: Ahmedabad, India
Sales Office: London, UK; Pune, India
SEI CMM Level 4 (process maturity)
ISO 27001:2005 (security)
80% of client relationships last
over 8 years
Indusa Overview
In business since 1989 –
Over 25 years

36. 36© 2015 Indusa
Enterprise Mobility Capabilities
Services:
• App Development
• Mobile Website
Development
• Integration
• Mobile BI
• Mobile Device / App
Testing
End to end Mobility
Services
Certified team with
IBM Worklight
certification
Solutions:
• Field Service App
• Field Sales App
• Field Procurement
App
• Mobile CRM App
Create customers
for life
Microsoft Partner with
Silver Competency in
Mobility
Competencies
• Silver Partnership for
Samsung Enterprise
Alliance Program
• IBM Business Partner

37. 37© 2015 Indusa
Indusa - Key Clientele & Partnerships
Partnerships & AlliancesKey Clientele

38. 38© 2015 Indusa
Q&A
Image credit: chethstudios.net
Send your Questions to - sales@indusa.com

39. Thank You!
Indusa
Website: www.indusa.com
Manan Thakkar: manan.thakkar@indusa.com
IBM (James Ford): james_ford@uk.ibm.com