This is not a flaky 5 Year ROI Study ● It addresses costs in year one ● It uses publicly available information – review it yourself ● It provides tools to help you question your ECM vendors ● Ask Vendor to Explain Specifically: - What are you Selling me - What am I Getting - What Extra Software do I Need - Can you Break Down the Cost - Why does it Cost this Amount - Explain why is it so Expensive Compared to Open Source