The document provides an overview of WebXpress's home delivery solutions for e-commerce and retail companies. It discusses how home delivery is the future of Indian retail due to consumer preferences and demographics. WebXpress offers a home delivery management system that integrates with warehouse management, transportation management, and mobile solutions to handle the entire delivery process from order to last mile delivery. The system provides routing, tracking, billing and cash management. Case studies are presented of WebXpress implementing home delivery solutions for companies like Jabong, Dotzot and Hypercity.

1. Home Delivery
An Integrated e-Commerce Solution

2. Agenda
 Home Delivery – The Future of Indian Retail
 WebXpress Solutions for Home Delivery Management
 WebXpress Home Delivery and E-commerce Cases
 About WebXpress
 Solution Pricing

3. Home Delivery – The Future of
Indian Retail

4. Why share of Home Delivery will increase
• Consumer will CHOSE shopping channel of
preference
• CHOICE, AVAILABILITY and PRICE will
decide shopping habits- as compared to
shopping experience
• As disposable time in nuclear family reduces
due to work pressure, commute and family
needs- shopping will be treated more as
chore than recreation
• OFFICE DELIVERY will increase as time at
home reduces due to 6 day work weeks and
long commutes. As attitudes changes,
consumers will buy high value items, brands
online

5. India - A Natural Market for Home Delivery
• CULTURE AND DEMOGRAPHY
– Historical culture of Kirana store delivering goods on demand
– Dense population areas, thus smaller delivery distances in last mile
– Vertical growth in most cities rather combined with sprawl
– Urban population already 40%, slated to go up to 60% by 2025
• SLOW GROWTH OF ORAGNIZED RETAIL
– Very high and growing real estate cost makes spread of organized
retail very difficult
– After 15 years, organized retails and retail chains less than 5% of
retail sales
– FDI in retail not permitted, but allowed in logistics
• GENERATIONAL SHIFT
– Internet users with PC access over 100mn and with Mobile based
Internet access over 300 mn
– Most users in age group of 16 to 25, as they become comfortable with
home delivery- purchasing will shift towards online

6. Home Delivery Economics
• In-person delivery possible due to availability of large number of
Delivery Boys
• Delivery boy costs Rs. 5000-8000 pm in metro and Rs. 4000-6000
in mini-metro
• Each delivery boy can handle 15-20 deliveries a day, thus about
500 deliveries per month
• Thus, cost of delivery in last mile Rs. 10 to 15, fuel + bike cost
Rs. 5-8 per delivery- thus last mile cost of Rs. 15 to 30 per
delivery
• Thus cost of delivery is 0.1% to 2% of cost of goods- based on
type of goods
• Thus, home delivery is an attractive option for E-commerce as
well as Brick and Mortar stores
• With better planning tools, technology and right product mix-
Home Delivery costs can be improved without reducing service
levels

7. Home Delivery Solution

8. E-Commerce Delivery Chain
Central/ Regional Warehouse
Vendor 1 Vendor n
Transshipment Hub
Vendor 2
Delivery Control
Location
Delivery Control
Location
Delivery Control
Location
Delivery Cluster Delivery Cluster Delivery Cluster

9. WebXpress Home Delivery Solution
WebXpress HDS
Biker Management-
and Route Planning
Online accountsReverse Operations
Pin Code Manager
Billing and Contract
Track & TraceDelivery Operations
Reports
Mobile Solution
COD Management
GPS SYSTEM RFID/BAR CODING
WMS Integration
Stock Status
Pick Data
ERP Integration
SKU data
Order Integration
Status Integration
HOME DELIVERY LOGISTICS

10. WebXpress Solutions for Home Delivery
Supply Chain
Component
WebXpress Solution Solution Fitment
Vendor Pickup WebXpress HDS • Pickup requests from Purchase Order System can be sent to
WebXpress
• Information shared with Transport Partners for Pickup of
consignment
• Vendor Pick up from Customer premises enabled
Central Warehouse WebXpress WMS • WebXpress WMS helps to manage storage at the warehouse
• All operations at warehouse such as location management, pick
and dispatch as per orders, order sequencing are handled by
WMS
Transshipment WebXpress HDS • Route management for transshipment of material to regional
warehouse/ delivery control locations
• There may be second level transshipment from regional
warehouse to delivery control location
• Transshiping the order to different vendors where delivery
location is not available

11. WebXpress Solutions for Home Delivery
Supply Chain
Component
WebXpress Solution Solution Fitment
Home Delivery WebXpress HDS • Home Delivery System will manage last mile delivery to customer
• Pin code based cluster planning, order sequencing managed by
WebXpress
• Planning orders as per preferred date of delivery and returning
back to Customer if attempts are maxed out
Delivery Location
Search
WebXpress GPS • Delivery executive can search for delivery location using Google
maps in his mobile device
• The same can be added at the time of delivery run sheet download
into Mobile device
Delivery
Confirmation
WebXpress Mobile • Delivery executive will confirm delivery information in his mobile
device and also take photo of POD or signature of the reciever
• Information from mobile will be uploaded in application and helps
in tracking pending delivery
• Location of delivery can be captures using GPS facility in mobile
device

12. WebXpress Solutions for Home Delivery
Supply Chain
Component
WebXpress Solution Solution Fitment
Reverse Logistics WebXpress HDS • Home Delivery System will also manage the reverse logistic of
returning the order back to the customer when rejected at time
of attempt for delivery
• Pure reverse Business is also managed where a new order of
reverse pick is done
• On reaching the delivery Location, proper handover process is
established
Cash Management WebXpress HDS • Process of capturing all the COD details for the COD dockets to
avoid leakages
• All the cod amount collected is transferred to the Bank account
via Cash Deposit Slip Process
• Post submitting the Cash the same cash can be remitted via
Remittance modules which add clarity to the whole process
rather than just mentioning to own bank to transfer to the
customer’s bank

13. WebXpress Solutions for Home Delivery
Supply Chain
Component
WebXpress Solution Solution Fitment
Billing WebXpress HDS • Accurate and automatic calculation of Freight, COD charges, Fuel
surcharge and other charges
• Capability of generating bills on Day 1of more than 2,00,000
dockets
• Post billing generation process like submitting to the customer,
confirming partial or complete receipt of payment from customer
can be done in the system

14. Mobile Solution for Home Delivery
Hand Held
Terminals
Windows CE
Windows Mobile
Tablets
Android 2.3
Android 4.0
Android Mobile
Android 2.2, 4.0
Cellular
Network
GPRS
3G
Wi-Fi
Customer Application/
WebXpress Solution
WebXpress Mobile
Application Middleware

15. Mobile Solution Features
• Integrated with WebXpress Home Delivery Solution web
application
• Ability to capture POD and update delivery information
• Integration possible with payment software and hardware
• Printing using blue tooth printer
• GPS Location capture
• Customer Address Finder

16. Home Delivery Solution Cases

17. WebXpress for e-Commerce: Home Delivery
Customer GoJaVAS (Jabong.com)
Profile • Founded by leading German E-commerce group
Rocket Internet
• Focus on range of fashion items and accessories
WebXpress
Solution
Home Delivery Management Solution
Solution Brief • WebXpress solution handle transportation and home delivery for Jabong customers
across India
• Solution integrated with WMS to get order data and delivery addresses
• Line Haul Process integrated to provide clarity on the operations being handled at the
Airport
• WebXpress determines routing based in Pin code of delivery locations
• Bar code enables solution for accurate delivery control
• Mobile enabled solution for last mile delivery update
• WebXpress provides Cash management solutions

18. WebXpress for E-Commerce: Home
Delivery
Customer DotZot (Parent Company – DTDC)
Profile • Focus on delivering E-Commerce orders all over India
WebXpress Solution Home Delivery Management Solution
Solution Brief • WebXpress solution handle transportation and home delivery for DotZot customer’s orders
across India
• Reverse Operations is also being managed by the HDS
• Home delivery solution also provides complete functionality of Billing and contract
• Solution is integrated with various customers portal and database where orders get are
pushed automatically
• Functionaly is enabled to provide orders to other vendors where reach of DotZot is not there
• WebXpress determines routing based in Pin code of delivery locations
• Bar code enables solution for accurate delivery control
• Mobile enabled solution for last mile delivery update
• WebXpress provides Cash management solutions

19. WebXpress for Retail Store: Home Delivery
Customer Hypercity
Profile • India’s leading Hypermarket format chain of stores
• 8 stores across India, each store of over
100,00 SQFT
WebXpress
Solution
Home Delivery Management Solution
Solution Brief • WebXpress solution handles entire work flow from the point customer books an article
at store up to home delivery and demo
• WebXpress is integrated with JDE based WMS and Point of Sale system of Hypercity
• Bar code enabled solution for faster loading of vehicles
• Mobile enabled solution for Delivery Update at customer home

20. WebXpress for E-Commerce: Warehousing
Customer Pepperfry.com (Trendsutra Platform Services)
Profile • E-Commerce venture founded by leading industry
Professionals
• Focus on home furniture and artifacts
WebXpress
Solution
Warehouse management system
Solution Brief • WebXpress has provided WMS Solution integrated with ERP and Transporter solutions
• WMS is used to store material received from vendors at central warehouses
• Order from ERP are populated into WMS and executed
• Tracking information from Transport partners is received ONLINE to visibility on Order
Status

21. About WebXpress

22. Company Snapshot
Genesis
• Private limited company
• Founded in November 2004
• Based at Mumbai
• Development centers at Mumbai & Surat
Technology Expertise
• Development:
• AJAX, C# .Net, SQL 2005, SSRS
• SMS/ GPRS, Windows Mobile, Android, RFID
Team Profile
• Business Process consultants
• Training and Process Head
• Project Managers- 9+ years exp
• System & database designer- 6+ years exp
Solution Focus
• Transportation & fleet management
• Warehousing
• Supply chain visibility
• Devices: Mobile, GPS
• Business Intelligence
Customer Segment Focus
• Logistics Service Providers (LSPs)
• User of Logistics Services (LSUs)

23. Organization Chart
Chief Operating
Officer
Darshan Hadkar
Founder & CEO
Apurva Mankad
Head- Product Development
Ramashish Gupta
Module Leader Module leader
Development Team
Partners
Customers
Finance & Admin
Head- Project Implementation
Krishan Malik
Project
Manager
Project
Manager
Project Team
Business
Development Head
Brijesh Arora
Head- New Technology
Chaitanya Tembe

24. WebXpress Solution Suite

25. WebXpress Product Suite
Demand
Storage
Movement
Warehouse Management
Order Mgmt & Vehicle Request
Transportation Execution
Cold Chain Home Delivery
Long Haul FTL EXIM Containers
DEVICES
GPS & Maps
RFID |Bar Code
Sensors
FIN Control Customer & Vendor Contracts | Billing | Payments | Accounts
MOBILE SOLUTIONS
Android Applications
Hand Held Terminals
Analytics Integrated Business Intelligence- Qlikview | Microsoft BI
Visibility Tools

26. WebXpress Product Suite
Product Description
Transport Management
System
TMS helps to manage all transactions such as load planning, tendering, placement,
load movement and delivery. Manages various business models such as FTL, Cold
Chain, Express Cargo.
Fleet Management
System
FMS manages fleet related operations for long haul, secondary distribution, taxi fleet
businesses. Also includes fleet maintenance, fuel management, expenses, document
and driver management
Warehouse
Management System
WMS helps to manage warehousing operations for a 3PL or a manufacturing/trading
organization. WMS is highly configurable to manage multi user facility and can
integrate with any ERP
Business Intelligence WebXpress products are integrated with Qlikview BI tool to offer analytics for data
generated. WebXpress offers ready to use BI templates to realize quick benefits of
BI
Finance & Accounts WebXpress has a fully functional Finance & Accounts systems fully integrated with
all operations module of Fleet and TMS.
Data Integration WebXpress can be integrated with ERP such as SAP and Oracle to exchange relevant
information
Devices WebXpress applications can be integrated with variety of devices such as GPS, Hand
Held Terminal and also sensors such as temperature and fuel sensors

27. Why WebXpress?
Lineage
• Promoted by professionals
• From IT and logistics industry
• Global expertise for local needs
Support Infrastructure
• Online Customer Support Portal
• Telephonic and IM support
• Project Management Office
Domain Focus
• Undiluted focus on supply chain
and logistics
• Product focus with services
• Transaction to Analysis
Diversified Customer base
• Start-ups to industry leaders
• LSPs and user industry
• IT challenged to IT mature
The WebXpress Advantage
Proven Solution
• Over 2000 users, 1200 locations,
2 mn transactions per month
• Built in Industry practices
Ecosystem Approach
• One stop solution
• Web hosting to GPS to training
• Enabled through partners
A Technology Solution that works even at the Bottom of the Pyramid

28. WebXpress Customers
WebXpress is used by

29. WebXpress Partners
Qliktech Inc
Business Intelligence Solution
www.qlikview.com
Microsoft
WebXpress is Microsoft Independent Software Vendor
www.microsoft.com
Motorola India
Enterprise Mobility Solutions Partner
www.motorolasolutions.com
Netmagic Solutions | CntrlS Data Center
Web Hosting Partner
www.netmagicsolutions.com | www.cntrls.in

30. Thank You
KEEP IN TOUCH
Headquarters Regional Sales Office
114, Sundervilla, S. V. Road,
Santacruz (West), Mumbai – 400052
+91 93 232 428 02
+91 22 325 735 60
ECFY Consulting Pvt. Ltd.
107, First Floor, Suncity Trade Tower,
Sector–21, Gurgaon – 122001
+91 93 117 363 59
info@webxpress.in www.webxpress.in